06/21/2020I put an order for Snow teeth Lightening on 5/21/ 2020. I immediately got an e-mail that my order would get here in 1-2 weeks (). I got a produced email on 5/24 mentioning that my order would get here in 7-14 days. My account was charged on 5/26. I sent out an e-mail checking on my order on 5/31.
Called 6/8, no response. Emailed 6/10, no response. Calles 6/16, no action. I do not even know if they are still in organization. Searched their website and it states they are attempting to ship orders put by May fourth? Why are they taking new orders and charging customers if they can’t fill them – .
Order has been pressed in front of the line to ship amongst thousands of other orders. We excuse the inconvenience triggered. At the moment we are experiencing a high volume of orders and queries and are doing our finest to catch up and get to as lots of consumers as possible.
06/19/2020I placed my order on 5/23/20, as of today 6/20/20 I still have not gotten shipping/tracking details. I’ve emailed twice and called with no success. . Finally today talked to agent who specified they would email me tracking information however could not provide ship date. I purchased 1 package at full rate and another at half off, invested a total of $224 ().
As I was typing this complaint I did receive an email which was allegedly going to have my tracking number, well it’s simply my order verification AGAIN and still NO tracking number. Very dissatisfied as I was anticipating to have this by Daddies Day. Order was pressed to the front of the line.
At the minute we are experiencing a high volume of orders and queries and are doing our finest to catch up and get to as many consumers as possible. We truly apologize we could not fulfill your requirements and we hope that when everything stabilizes once again that you would reassess SNOW.Thank you for giving yourself the opportunity of becoming part of the SNOW household.
50) and got very same on 03-02-20, On 03-20-20, I contacted consumer Solutions about being dissatisfied with the arise from the system, They sent more serum for me to try, which still DID NOT lighten my teeth. I called this company a number of times about the product: 03-20-20, 04-09-20, 04-16-20, After no reply again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Do not like your item? No concerns! We use an one month refund guarantee with complete refund on any used or unused products. Customer simply has to pay return label. Just return your items to us within 30 days of placing your order. Consumer is responsible for return shipping costs.
Any kind of refund will be issued as installment plan if returned after your 30-day window. Because of the nature of our organization and products, we are not able to restock or resale any items. Please visit our Returns Center to initiate our return process. ******************************************* I contacted SNOW within the 1 month period, but they kept jacking me around, SO that the thirty days duration had actually passed when the business last sent me the refund site.
Order was provided March 2, 2020. ************************************************************************************** Order was provided in 3 organization day. We use a 1 month refund guarantee with full refund on any utilized or unused items (). Consumer simply has to pay return label. Simply return your products to us within thirty days of positioning your order – .
Since of the nature of our business and items, we are unable to restock or resale any products. SNOW warrants this device for a period of 5 (5) YEARS after the initial date of purchase versus defects due to defective workmanship or materials arising from Normal Usage of the gadget.
It does NOT cover cosmetic degeneration triggered by reasonable wear and tear, or damage caused by mishap, misuse or disregard. Any attempt to open or take apart the device (or its devices) will void the guarantee. If you find a defect and notify SNOW throughout the guarantee duration, SNOW will, at its discretion, change the device complimentary of charge.
To settle this I’m searching for some kind REFUND NOT the exact same jerking around with this business for months. 06/18/2020I bought a snow teeth bleaching mouthpiece. It broke after 1 week, lights stressed out. I emailed the business several times over two weeks without any response. I also included pictures and my order number.
We deeply excuse the inconvenience! We are working to solve this problem as rapidly as we can. First, please ensure your phone is charged to a minimum of 50% 2nd, please utilize it without a phone case. Third, try it in various devices consisting of phone, tablet, computer, laptop, outlout, etc.
What sort of phone do you have?Give your iPhone USB Access. . Then give you iPhone USB Access. If the accelerating light is still no longer working, then please validate your order number, and shipping address. In the meantime, you can use the speeding up mouth piece without the light. Just keep the serum in longer (an additional 10 minutes).
75. Order number is # ************. I have called over 12 times – both voicemails are full. When I had the ability to leave a message – nobody returned my call. I have actually also sent many emails to inquire on my order. At this point I just want a refund, but can’t get ahold of an individual to talk to about my order.
Order has actually been pressed to the front of the line. We excuse the hassle triggered. At the minute we are experiencing a high volume of orders and inquiries and are doing our best to capture up and get to as many clients as possible. We truly apologize we could not meet your needs and we hope that when whatever stabilizes once again that you would reassess SNOW. .Thank you for offering yourself the chance of belonging to the SNOW family.