06/21/2020I put an order for Snow teeth Whitening on 5/21/ 2020. I instantly got an e-mail that my order would get here in 1-2 weeks (). I got a produced email on 5/24 mentioning that my order would get here in 7-14 days. My account was charged on 5/26. I sent an email monitoring on my order on 5/31.
Called 6/8, no response. Emailed 6/10, no response. Calles 6/16, no action. I do not even understand if they are still in service. Looked on their site and it states they are attempting to deliver orders put by May 4th? Why are they taking brand-new orders and charging consumers if they can’t fill them – .
Order has been pushed in front of the line to ship among thousands of other orders. We apologize for the trouble caused. At the moment we are experiencing a high volume of orders and questions and are doing our finest to capture up and get to as numerous clients as possible.
06/19/2020I placed my order on 5/23/20, as of today 6/20/20 I still have actually not received shipping/tracking information. I have actually emailed two times and called with no success. . Lastly today spoke to agent who mentioned they would email me tracking info but could not provide ship date. I purchased 1 kit at complete price and another at half off, spent a total of $224 ().
As I was typing this problem I did receive an email which was allegedly going to have my tracking number, well it’s simply my order verification AGAIN and still NO tracking number. Really dissatisfied as I was anticipating to have this by Fathers Day. Order was pushed to the front of the line.
At the minute we are experiencing a high volume of orders and queries and are doing our finest to catch up and get to as numerous consumers as possible. We truly apologize we couldn’t meet your needs and we hope that when whatever normalizes again that you would reassess SNOW.Thank you for giving yourself the opportunity of being part of the SNOW family.
50) and got very same on 03-02-20, On 03-20-20, I called client Solutions about being unhappy with the outcomes from the system, They sent more serum for me to try, which still DID NOT bleach my teeth. I called this business several times about the item: 03-20-20, 04-09-20, 04-16-20, After no reply again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Don’t enjoy your item? No concerns! We use a 1 month refund ensure with full refund on any utilized or unused items. Customer simply has to pay return label. Just return your items to us within thirty days of positioning your order. Consumer is accountable for return shipping costs.
Any kind of refund will be released as installment plan if returned after your 30-day window. Since of the nature of our organization and items, we are unable to restock or resale any products. Please visit our Returns Center to start our return procedure. ******************************************* I got in touch with SNOW within the one month duration, but they kept jacking me around, SO that the thirty days period had passed when the business final sent me the refund site.
Order was delivered March 2, 2020. ************************************************************************************** Order was delivered in 3 service day. We provide a 30 day money back guarantee with full refund on any utilized or unused products (). Consumer just needs to pay return label. Just return your products to us within one month of putting your order – .
Since of the nature of our company and products, we are not able to restock or resale any products. SNOW warrants this device for a duration of FIVE (5) YEARS after the initial date of purchase versus defects due to malfunctioning craftsmanship or products emerging from Regular Usage of the gadget.
It does NOT cover cosmetic wear and tear triggered by reasonable wear and tear, or damage brought on by accident, misuse or disregard. Any effort to open or take apart the device (or its devices) will void the service warranty. If you discover a defect and notify SNOW during the guarantee period, SNOW will, at its discretion, replace the device free of charge.
To settle this I’m trying to find some kind REFUND NOT the same jerking around with this business for months. 06/18/2020I purchased a snow teeth bleaching mouth piece. It broke after 1 week, lights burnt out. I emailed the business several times over 2 weeks with no reaction. I likewise included images and my order number.
We deeply ask forgiveness for the inconvenience! We are working to solve this problem as rapidly as we can. Initially, please ensure your phone is charged to at least 50% 2nd, please use it without a phone case. Third, try it in various gadgets including phone, tablet, computer system, laptop, outlout, etc.
What sort of phone do you have?Give your iPhone USB Access. . Then give you iPhone USB Gain access to. If the accelerating light is still no longer working, then please validate your order number, and shipping address. In the meantime, you can utilize the speeding up mouth piece without the light. Simply keep the serum in longer (an extra 10 minutes).
75. Order number is # ************. I have called over 12 times – both voicemails are complete. When I had the ability to leave a message – nobody returned my call. I have also sent numerous emails to inquire on my order. At this point I simply want a refund, however can’t get ahold of an individual to talk to about my order.
Order has been pressed to the front of the line. We excuse the trouble caused. At the moment we are experiencing a high volume of orders and inquiries and are doing our finest to capture up and get to as many clients as possible. We genuinely apologize we could not fulfill your needs and we hope that when whatever normalizes again that you would reevaluate SNOW. .Thank you for providing yourself the chance of belonging to the SNOW family.