06/21/2020I placed an order for Snow teeth Whitening on 5/21/ 2020. I instantly got an e-mail that my order would arrive in 1-2 weeks (). I received a produced email on 5/24 mentioning that my order would show up in 7-14 days. My account was charged on 5/26. I sent an e-mail checking on my order on 5/31.
Called 6/8, no response. Emailed 6/10, no reaction. Calles 6/16, no reaction. I do not even know if they are still in business. Searched their website and it states they are trying to ship orders put by May fourth? Why are they taking new orders and charging consumers if they can’t fill them – .
Order has actually been pressed in front of the line to ship among thousands of other orders. We ask forgiveness for the hassle caused. At the moment we are experiencing a high volume of orders and questions and are doing our best to capture up and get to as lots of clients as possible.
06/19/2020I placed my order on 5/23/20, since today 6/20/20 I still have not received shipping/tracking information. I’ve emailed two times and called without any success. . Lastly today spoke with representative who stated they would email me tracking info however could not provide ship date. I bought 1 package at complete cost and another at half off, spent a total of $224 ().
As I was typing this problem I did receive an email which was supposedly going to have my tracking number, well it’s just my order confirmation AGAIN and still NO tracking number. Very disappointed as I was expecting to have this by Dads Day. Order was pushed to the front of the line.
At the minute we are experiencing a high volume of orders and questions and are doing our finest to capture up and get to as many consumers as possible. We really apologize we couldn’t meet your requirements and we hope that when everything normalizes once again that you would reconsider SNOW.Thank you for providing yourself the chance of belonging to the SNOW household.
50) and got very same on 03-02-20, On 03-20-20, I contacted customer Solutions about being dissatisfied with the outcomes from the system, They sent more serum for me to attempt, which still DID NOT whiten my teeth. I called this company a number of times about the product: 03-20-20, 04-09-20, 04-16-20, After no reply once again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Don’t like your item? No worries! We use a 30 day cash back guarantee with complete refund on any used or unused items. Client simply has to pay return label. Just return your products to us within one month of positioning your order. Consumer is responsible for return shipping expenses.
Any type of refund will be released as store credit if returned after your 30-day window. Due to the fact that of the nature of our organization and products, we are not able to restock or resale any products. Please visit our Returns Center to initiate our return procedure. ******************************************* I got in touch with SNOW within the 1 month period, but they kept jacking me around, SO that the 30 Day period had actually passed when the business final sent me the refund site.
Order was provided March 2, 2020. ************************************************************************************** Order was provided in 3 company day. We provide an one month refund ensure with complete refund on any utilized or unused items (). Customer simply needs to pay return label. Just return your items to us within thirty days of placing your order – .
Because of the nature of our service and items, we are unable to restock or resale any items. SNOW warrants this gadget for a duration of FIVE (5) YEARS after the original date of purchase against flaws due to malfunctioning craftsmanship or products occurring from Normal Usage of the device.
It does NOT cover cosmetic degeneration brought on by reasonable wear and tear, or damage brought on by accident, misuse or disregard. Any effort to open or take apart the device (or its accessories) will void the warranty. If you find a flaw and alert SNOW throughout the warranty period, SNOW will, at its discretion, replace the device complimentary of charge.
To settle this I’m looking for some kind REFUND NOT the exact same jerking around with this company for months. 06/18/2020I purchased a snow teeth whitening mouth piece. It broke after 1 week, lights stressed out. I emailed the business multiple times over 2 weeks without any reaction. I also included photos and my order number.
We deeply excuse the trouble! We are working to fix this concern as rapidly as we can. First, please make sure your phone is credited a minimum of 50% 2nd, please utilize it without a phone case. Third, attempt it in various devices including phone, tablet, computer, laptop, outlout, etc.
What type of phone do you have?Give your iPhone USB Access. . Then provide you iPhone USB Access. If the accelerating light is still no longer working, then please validate your order number, and shipping address. In the meantime, you can utilize the speeding up mouthpiece without the light. Simply keep the serum in longer (an extra 10 minutes).
75. Order number is # ************. I have called over 12 times – both voicemails are complete. When I had the ability to leave a message – no one returned my call. I have actually also sent out numerous e-mails to ask on my order. At this moment I simply desire a refund, but can’t get ahold of an individual to speak to about my order.
Order has actually been pressed to the front of the line. We excuse the trouble caused. At the minute we are experiencing a high volume of orders and inquiries and are doing our finest to capture up and get to as lots of clients as possible. We truly apologize we could not meet your requirements and we hope that when everything normalizes once again that you would reassess SNOW. .Thank you for providing yourself the chance of becoming part of the SNOW household.