06/21/2020I placed an order for Snow teeth Whitening on 5/21/ 2020. I right away got an email that my order would get here in 1-2 weeks (). I received a created e-mail on 5/24 mentioning that my order would arrive in 7-14 days. My account was charged on 5/26. I sent out an email monitoring on my order on 5/31.
Called 6/8, no reaction. Emailed 6/10, no action. Calles 6/16, no action. I do not even understand if they are still in business. Looked on their site and it states they are attempting to ship orders placed by May fourth? Why are they taking new orders and charging consumers if they can’t fill them – .
Order has actually been pushed in front of the line to ship among thousands of other orders. We excuse the hassle caused. At the minute we are experiencing a high volume of orders and questions and are doing our best to capture up and get to as numerous clients as possible.
06/19/2020I put my order on 5/23/20, as of today 6/20/20 I still have not gotten shipping/tracking info. I’ve emailed two times and called without any success. . Lastly today talked to representative who specified they would email me tracking info however could not supply ship date. I acquired 1 kit at full cost and another at half off, spent an overall of $224 ().
As I was typing this complaint I did get an email which was allegedly going to have my tracking number, well it’s simply my order verification ONCE AGAIN and still NO tracking number. Extremely disappointed as I was expecting to have this by Fathers Day. Order was pushed to the front of the line.
At the moment we are experiencing a high volume of orders and inquiries and are doing our finest to capture up and get to as numerous clients as possible. We really apologize we couldn’t fulfill your requirements and we hope that when everything stabilizes again that you would reassess SNOW.Thank you for offering yourself the chance of becoming part of the SNOW household.
50) and received same on 03-02-20, On 03-20-20, I called customer Services about being dissatisfied with the arise from the system, They sent out more serum for me to attempt, which still DID NOT whiten my teeth. I contacted this company numerous times about the product: 03-20-20, 04-09-20, 04-16-20, After no reply once again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Do not enjoy your item? No concerns! We provide a 1 month refund ensure with full refund on any utilized or unused items. Consumer just has to pay return label. Just return your products to us within thirty days of putting your order. Consumer is accountable for return shipping costs.
Any kind of refund will be issued as shop credit if returned after your 30-day window. Due to the fact that of the nature of our service and products, we are not able to restock or resale any products. Please visit our Returns Center to initiate our return process. ******************************************* I called SNOW within the 30 day period, but they kept jacking me around, SO that the thirty days period had actually passed when the company last sent me the refund site.
Order was provided March 2, 2020. ************************************************************************************** Order was provided in 3 organization day. We provide a 30 day refund ensure with complete refund on any utilized or unused products (). Client just has to pay return label. Simply return your products to us within 1 month of putting your order – .
Due to the fact that of the nature of our business and items, we are unable to restock or resale any items. SNOW warrants this gadget for a duration of 5 (5) YEARS after the original date of purchase versus flaws due to defective craftsmanship or products arising from Regular Usage of the gadget.
It does NOT cover cosmetic wear and tear caused by reasonable wear and tear, or damage caused by mishap, misuse or disregard. Any effort to open or take apart the device (or its devices) will void the warranty. If you discover a defect and inform SNOW during the service warranty period, SNOW will, at its discretion, replace the gadget free of charge.
To settle this I’m searching for some kind REFUND NOT the exact same jerking around with this company for months. 06/18/2020I bought a snow teeth whitening mouthpiece. It broke after 1 week, lights burnt out. I emailed the company numerous times over two weeks with no response. I likewise included images and my order number.
We deeply apologize for the hassle! We are working to resolve this issue as rapidly as we can. First, please make sure your phone is charged to at least 50% 2nd, please use it without a phone case. Third, attempt it in different gadgets including phone, tablet, computer system, laptop, outlout, and so on.
What type of phone do you have?Give your iPhone USB Access. . Then offer you iPhone USB Gain access to. If the speeding up light is still no longer working, then please validate your order number, and shipping address. In the meantime, you can use the speeding up mouth piece without the light. Simply keep the serum in longer (an extra 10 minutes).
75. Order number is # ************. I have actually called over 12 times – both voicemails are complete. When I was able to leave a message – no one returned my call. I have likewise sent various emails to ask on my order. At this point I simply desire a refund, but can’t get ahold of a person to speak to about my order.
Order has actually been pushed to the front of the line. We excuse the hassle triggered. At the moment we are experiencing a high volume of orders and questions and are doing our best to catch up and get to as numerous consumers as possible. We genuinely apologize we could not fulfill your needs and we hope that when everything normalizes once again that you would reassess SNOW. .Thank you for providing yourself the chance of being part of the SNOW family.