06/21/2020I placed an order for Snow teeth Lightening on 5/21/ 2020. I immediately received an e-mail that my order would show up in 1-2 weeks (). I received a produced email on 5/24 stating that my order would show up in 7-14 days. My account was charged on 5/26. I sent an e-mail monitoring on my order on 5/31.
Called 6/8, no response. Emailed 6/10, no response. Calles 6/16, no action. I don’t even understand if they are still in company. Looked on their website and it says they are attempting to ship orders positioned by May 4th? Why are they taking new orders and charging customers if they can’t fill them – .
Order has actually been pushed in front of the line to ship among countless other orders. We ask forgiveness for the trouble triggered. At the moment we are experiencing a high volume of orders and questions and are doing our finest to catch up and get to as numerous consumers as possible.
06/19/2020I positioned my order on 5/23/20, as of today 6/20/20 I still have not received shipping/tracking details. I have actually emailed two times and called with no success. . Finally today talked to agent who specified they would email me tracking details but might not provide ship date. I bought 1 package at complete cost and another at half off, spent an overall of $224 ().
As I was typing this problem I did get an e-mail which was allegedly going to have my tracking number, well it’s just my order verification AGAIN and still NO tracking number. Really dissatisfied as I was anticipating to have this by Fathers Day. Order was pushed to the front of the line.
At the minute we are experiencing a high volume of orders and queries and are doing our best to capture up and get to as many consumers as possible. We genuinely apologize we could not meet your needs and we hope that when whatever normalizes once again that you would reconsider SNOW.Thank you for offering yourself the opportunity of becoming part of the SNOW household.
50) and got same on 03-02-20, On 03-20-20, I contacted consumer Providers about being unhappy with the arise from the system, They sent out more serum for me to attempt, which still DID NOT whiten my teeth. I contacted this company several times about the product: 03-20-20, 04-09-20, 04-16-20, After no reply once again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Do not like your product? No concerns! We use a thirty days cash back guarantee with complete refund on any utilized or unused products. Consumer just needs to pay return label. Simply return your items to us within 30 days of positioning your order. Customer is responsible for return shipping costs.
Any kind of refund will be released as installment plan if returned after your 30-day window. Since of the nature of our company and products, we are not able to restock or resale any products. Please visit our Returns Center to initiate our return process. ******************************************* I got in touch with SNOW within the 1 month duration, however they kept jacking me around, SO that the 1 month period had passed when the company last sent me the refund website.
Order was provided March 2, 2020. ************************************************************************************** Order was provided in 3 company day. We provide a 30 day refund ensure with full refund on any utilized or unused products (). Consumer just needs to pay return label. Merely return your products to us within one month of putting your order – .
Due to the fact that of the nature of our business and products, we are unable to restock or resale any products. SNOW warrants this device for a duration of FIVE (5) YEARS after the initial date of purchase against flaws due to defective workmanship or products emerging from Typical Usage of the device.
It does NOT cover cosmetic wear and tear triggered by reasonable wear and tear, or damage caused by accident, misuse or overlook. Any effort to open or take apart the device (or its accessories) will void the service warranty. If you find a flaw and inform SNOW throughout the warranty duration, SNOW will, at its discretion, replace the gadget free of charge.
To settle this I’m trying to find some kind REFUND NOT the same jerking around with this company for months. 06/18/2020I acquired a snow teeth whitening mouthpiece. It broke after 1 week, lights burnt out. I emailed the company several times over two weeks with no response. I also consisted of pictures and my order number.
We deeply apologize for the inconvenience! We are working to resolve this problem as quickly as we can. Initially, please ensure your phone is charged to a minimum of 50% 2nd, please use it without a phone case. Third, try it in different gadgets consisting of phone, tablet, computer, laptop, outlout, etc.
What type of phone do you have?Give your iPhone USB Access. . Then provide you iPhone USB Gain access to. If the accelerating light is still no longer working, then please verify your order number, and shipping address. In the meantime, you can use the speeding up mouthpiece without the light. Simply keep the serum in longer (an additional 10 minutes).
75. Order number is # ************. I have called over 12 times – both voicemails are full. When I was able to leave a message – no one returned my call. I have actually likewise sent out various e-mails to ask on my order. At this moment I just desire a refund, but can’t get ahold of an individual to talk to about my order.
Order has actually been pressed to the front of the line. We excuse the trouble caused. At the minute we are experiencing a high volume of orders and inquiries and are doing our finest to capture up and get to as numerous customers as possible. We genuinely apologize we couldn’t satisfy your needs and we hope that when whatever normalizes once again that you would reconsider SNOW. .Thank you for giving yourself the opportunity of being part of the SNOW family.