06/21/2020I placed an order for Snow teeth Lightening on 5/21/ 2020. I immediately got an email that my order would get here in 1-2 weeks (). I got a generated e-mail on 5/24 stating that my order would show up in 7-14 days. My account was charged on 5/26. I sent out an e-mail checking on my order on 5/31.
Called 6/8, no response. Emailed 6/10, no action. Calles 6/16, no response. I don’t even know if they are still in business. Searched their website and it says they are trying to ship orders positioned by May fourth? Why are they taking brand-new orders and charging consumers if they can’t fill them – .
Order has been pushed in front of the line to ship amongst countless other orders. We ask forgiveness for the hassle triggered. At the moment we are experiencing a high volume of orders and inquiries and are doing our finest to catch up and get to as lots of clients as possible.
06/19/2020I put my order on 5/23/20, as of today 6/20/20 I still have not gotten shipping/tracking information. I’ve emailed two times and called without any success. . Finally today talked to representative who mentioned they would email me tracking details however could not supply ship date. I acquired 1 kit at full rate and another at half off, invested an overall of $224 ().
As I was typing this complaint I did get an e-mail which was allegedly going to have my tracking number, well it’s simply my order confirmation AGAIN and still NO tracking number. Very disappointed as I was expecting to have this by Daddies Day. Order was pushed to the front of the line.
At the moment we are experiencing a high volume of orders and queries and are doing our best to capture up and get to as many customers as possible. We genuinely apologize we could not meet your needs and we hope that when whatever stabilizes once again that you would reconsider SNOW.Thank you for giving yourself the chance of being part of the SNOW household.
50) and got very same on 03-02-20, On 03-20-20, I got in touch with customer Solutions about being dissatisfied with the arise from the system, They sent out more serum for me to try, which still DID NOT bleach my teeth. I contacted this company several times about the item: 03-20-20, 04-09-20, 04-16-20, After no reply once again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Do not love your product? No concerns! We use a 1 month cash back ensure with full refund on any used or unused items. Consumer simply needs to pay return label. Merely return your items to us within 1 month of positioning your order. Client is accountable for return shipping costs.
Any kind of refund will be issued as store credit if returned after your 30-day window. Because of the nature of our service and items, we are unable to restock or resale any items. Please visit our Returns Center to start our return procedure. ******************************************* I contacted SNOW within the thirty days duration, but they kept jacking me around, SO that the 1 month period had actually passed when the company final sent me the refund site.
Order was provided March 2, 2020. ************************************************************************************** Order was delivered in 3 company day. We provide a thirty days refund guarantee with complete refund on any used or unused items (). Consumer simply has to pay return label. Just return your items to us within thirty days of putting your order – .
Due to the fact that of the nature of our company and items, we are not able to restock or resale any products. SNOW warrants this device for a duration of 5 (5) YEARS after the original date of purchase against problems due to malfunctioning craftsmanship or materials developing from Typical Usage of the gadget.
It does NOT cover cosmetic degeneration caused by fair wear and tear, or damage triggered by accident, abuse or overlook. Any attempt to open or take apart the device (or its accessories) will void the warranty. If you find a flaw and inform SNOW during the warranty duration, SNOW will, at its discretion, replace the device totally free of charge.
To settle this I’m looking for some kind REFUND NOT the very same jerking around with this business for months. 06/18/2020I acquired a snow teeth lightening mouth piece. It broke after 1 week, lights stressed out. I emailed the company multiple times over 2 weeks without any response. I likewise consisted of images and my order number.
We deeply excuse the hassle! We are working to fix this issue as quickly as we can. First, please make certain your phone is credited at least 50% 2nd, please use it without a phone case. Third, try it in different devices consisting of phone, tablet, computer, laptop, outlout, etc.
What sort of phone do you have?Give your iPhone USB Access. . Then give you iPhone USB Gain access to. If the speeding up light is still no longer working, then please validate your order number, and shipping address. In the meantime, you can utilize the accelerating mouth piece without the light. Just keep the serum in longer (an extra 10 minutes).
75. Order number is # ************. I have actually called over 12 times – both voicemails are full. When I was able to leave a message – no one returned my call. I have actually likewise sent out numerous e-mails to ask on my order. At this point I simply want a refund, but can’t get ahold of a person to speak with about my order.
Order has been pressed to the front of the line. We apologize for the inconvenience triggered. At the moment we are experiencing a high volume of orders and queries and are doing our finest to capture up and get to as numerous clients as possible. We really apologize we couldn’t fulfill your requirements and we hope that when whatever stabilizes once again that you would reevaluate SNOW. .Thank you for offering yourself the opportunity of being part of the SNOW household.