06/21/2020I positioned an order for Snow teeth Whitening on 5/21/ 2020. I immediately received an e-mail that my order would get here in 1-2 weeks (). I received a generated e-mail on 5/24 stating that my order would show up in 7-14 days. My account was charged on 5/26. I sent an e-mail checking on my order on 5/31.
Called 6/8, no action. Emailed 6/10, no reaction. Calles 6/16, no action. I do not even know if they are still in organization. Searched their website and it says they are attempting to ship orders put by May 4th? Why are they taking brand-new orders and charging clients if they can’t fill them – .
Order has actually been pushed in front of the line to ship out among thousands of other orders. We excuse the trouble caused. At the minute we are experiencing a high volume of orders and inquiries and are doing our best to capture up and get to as numerous customers as possible.
06/19/2020I put my order on 5/23/20, as of today 6/20/20 I still have actually not gotten shipping/tracking details. I have actually emailed two times and called without any success. . Finally today spoke to agent who mentioned they would email me tracking info however might not provide ship date. I bought 1 set at full cost and another at half off, spent a total of $224 ().
As I was typing this problem I did get an email which was supposedly going to have my tracking number, well it’s simply my order confirmation AGAIN and still NO tracking number. Very disappointed as I was expecting to have this by Dads Day. Order was pressed to the front of the line.
At the moment we are experiencing a high volume of orders and queries and are doing our best to capture up and get to as many consumers as possible. We genuinely apologize we could not meet your requirements and we hope that when whatever normalizes again that you would reevaluate SNOW.Thank you for giving yourself the chance of belonging to the SNOW family.
50) and got exact same on 03-02-20, On 03-20-20, I called consumer Solutions about being unhappy with the arise from the system, They sent more serum for me to try, which still DID NOT lighten my teeth. I called this business numerous times about the item: 03-20-20, 04-09-20, 04-16-20, After no reply again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Don’t like your product? No concerns! We use a thirty days cash back guarantee with complete refund on any utilized or unused products. Client simply has to pay return label. Merely return your items to us within thirty days of positioning your order. Client is accountable for return shipping costs.
Any kind of refund will be released as shop credit if returned after your 30-day window. Because of the nature of our business and products, we are unable to restock or resale any items. Please visit our Returns Center to initiate our return procedure. ******************************************* I contacted SNOW within the 30 day period, however they kept jacking me around, SO that the 1 month period had actually passed when the business final sent me the refund website.
Order was provided March 2, 2020. ************************************************************************************** Order was provided in 3 service day. We provide a thirty days cash back ensure with full refund on any utilized or unused items (). Client just has to pay return label. Simply return your items to us within 30 days of placing your order – .
Due to the fact that of the nature of our company and items, we are unable to restock or resale any items. SNOW warrants this device for a duration of 5 (5) YEARS after the initial date of purchase versus problems due to faulty craftsmanship or products arising from Normal Usage of the device.
It does NOT cover cosmetic degeneration caused by reasonable wear and tear, or damage triggered by accident, abuse or neglect. Any attempt to open or take apart the gadget (or its accessories) will void the warranty. If you discover a problem and alert SNOW during the service warranty duration, SNOW will, at its discretion, change the device complimentary of charge.
To settle this I’m looking for some kind REFUND NOT the exact same jerking around with this company for months. 06/18/2020I bought a snow teeth whitening mouth piece. It broke after 1 week, lights burnt out. I emailed the company several times over 2 weeks without any reaction. I likewise included photos and my order number.
We deeply excuse the trouble! We are working to resolve this problem as quickly as we can. Initially, please make sure your phone is charged to at least 50% 2nd, please use it without a phone case. Third, try it in different devices including phone, tablet, computer, laptop computer, outlout, etc.
What kind of phone do you have?Give your iPhone USB Access. . Then give you iPhone USB Access. If the accelerating light is still no longer working, then please validate your order number, and shipping address. In the meantime, you can utilize the speeding up mouthpiece without the light. Simply keep the serum in longer (an additional 10 minutes).
75. Order number is # ************. I have actually called over 12 times – both voicemails are complete. When I had the ability to leave a message – no one returned my call. I have actually also sent various e-mails to inquire on my order. At this point I just want a refund, however can’t get ahold of an individual to talk to about my order.
Order has actually been pressed to the front of the line. We say sorry for the trouble triggered. At the moment we are experiencing a high volume of orders and inquiries and are doing our best to catch up and get to as lots of clients as possible. We genuinely apologize we could not meet your requirements and we hope that when everything normalizes again that you would reconsider SNOW. .Thank you for offering yourself the opportunity of becoming part of the SNOW family.