06/21/2020I positioned an order for Snow teeth Bleaching on 5/21/ 2020. I immediately got an e-mail that my order would get here in 1-2 weeks (). I got a generated e-mail on 5/24 mentioning that my order would arrive in 7-14 days. My account was charged on 5/26. I sent an e-mail checking on my order on 5/31.
Called 6/8, no action. Emailed 6/10, no reaction. Calles 6/16, no action. I don’t even understand if they are still in business. Looked on their website and it says they are attempting to deliver orders placed by May 4th? Why are they taking brand-new orders and charging clients if they can’t fill them – .
Order has actually been pushed in front of the line to ship among countless other orders. We excuse the trouble triggered. At the minute we are experiencing a high volume of orders and inquiries and are doing our finest to catch up and get to as numerous customers as possible.
06/19/2020I placed my order on 5/23/20, as of today 6/20/20 I still have actually not gotten shipping/tracking info. I have actually emailed twice and called with no success. . Lastly today spoke with agent who mentioned they would email me tracking information however could not provide ship date. I purchased 1 package at full rate and another at half off, spent an overall of $224 ().
As I was typing this complaint I did get an email which was allegedly going to have my tracking number, well it’s just my order confirmation AGAIN and still NO tracking number. Very disappointed as I was expecting to have this by Dads Day. Order was pushed to the front of the line.
At the moment we are experiencing a high volume of orders and inquiries and are doing our finest to capture up and get to as lots of clients as possible. We truly apologize we couldn’t satisfy your needs and we hope that when whatever stabilizes once again that you would reconsider SNOW.Thank you for offering yourself the opportunity of being part of the SNOW family.
50) and got same on 03-02-20, On 03-20-20, I got in touch with customer Solutions about being unhappy with the arise from the system, They sent out more serum for me to try, which still DID NOT whiten my teeth. I called this business a number of times about the item: 03-20-20, 04-09-20, 04-16-20, After no reply again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Don’t love your item? No concerns! We use an one month refund ensure with full refund on any used or unused items. Consumer just has to pay return label. Just return your items to us within 30 days of putting your order. Client is responsible for return shipping expenses.
Any kind of refund will be issued as shop credit if returned after your 30-day window. Since of the nature of our business and products, we are unable to restock or resale any products. Please visit our Returns Center to start our return procedure. ******************************************* I got in touch with SNOW within the 1 month duration, however they kept jacking me around, SO that the one month period had actually passed when the business last sent me the refund site.
Order was delivered March 2, 2020. ************************************************************************************** Order was provided in 3 business day. We provide an one month refund guarantee with full refund on any used or unused items (). Client simply has to pay return label. Just return your products to us within one month of putting your order – .
Due to the fact that of the nature of our business and items, we are unable to restock or resale any products. SNOW warrants this gadget for a duration of 5 (5) YEARS after the initial date of purchase against problems due to faulty workmanship or materials developing from Typical Usage of the device.
It does NOT cover cosmetic degeneration triggered by reasonable wear and tear, or damage triggered by mishap, misuse or overlook. Any attempt to open or take apart the device (or its accessories) will void the service warranty. If you discover a flaw and alert SNOW during the guarantee period, SNOW will, at its discretion, change the gadget totally free of charge.
To settle this I’m trying to find some kind REFUND NOT the same jerking around with this business for months. 06/18/2020I purchased a snow teeth bleaching mouthpiece. It broke after 1 week, lights stressed out. I emailed the company several times over two weeks without any action. I also included pictures and my order number.
We deeply excuse the trouble! We are working to resolve this problem as quickly as we can. First, please ensure your phone is charged to a minimum of 50% 2nd, please use it without a phone case. Third, attempt it in various devices consisting of phone, tablet, computer, laptop computer, outlout, etc.
What sort of phone do you have?Give your iPhone USB Access. . Then give you iPhone USB Access. If the speeding up light is still no longer working, then please confirm your order number, and shipping address. In the meantime, you can utilize the accelerating mouthpiece without the light. Simply keep the serum in longer (an extra 10 minutes).
75. Order number is # ************. I have called over 12 times – both voicemails are complete. When I had the ability to leave a message – no one returned my call. I have actually also sent many e-mails to inquire on my order. At this point I just want a refund, but can’t get ahold of an individual to speak to about my order.
Order has actually been pressed to the front of the line. We excuse the hassle triggered. At the moment we are experiencing a high volume of orders and inquiries and are doing our best to catch up and get to as numerous clients as possible. We truly apologize we couldn’t fulfill your needs and we hope that when whatever stabilizes once again that you would reevaluate SNOW. .Thank you for providing yourself the chance of belonging to the SNOW family.