06/21/2020I placed an order for Snow teeth Lightening on 5/21/ 2020. I immediately received an e-mail that my order would show up in 1-2 weeks (). I got a produced e-mail on 5/24 specifying that my order would arrive in 7-14 days. My account was charged on 5/26. I sent out an e-mail checking on my order on 5/31.
Called 6/8, no response. Emailed 6/10, no response. Calles 6/16, no action. I do not even know if they are still in service. Looked on their website and it says they are attempting to deliver orders positioned by May 4th? Why are they taking brand-new orders and charging clients if they can’t fill them – .
Order has been pressed in front of the line to ship out among thousands of other orders. We excuse the inconvenience caused. At the moment we are experiencing a high volume of orders and inquiries and are doing our best to capture up and get to as many customers as possible.
06/19/2020I put my order on 5/23/20, as of today 6/20/20 I still have actually not gotten shipping/tracking info. I’ve emailed two times and called without any success. . Finally today spoke to representative who mentioned they would email me tracking info however might not supply ship date. I bought 1 package at complete cost and another at half off, spent a total of $224 ().
As I was typing this grievance I did get an e-mail which was apparently going to have my tracking number, well it’s just my order verification ONCE AGAIN and still NO tracking number. Really disappointed as I was anticipating to have this by Fathers Day. Order was pushed to the front of the line.
At the moment we are experiencing a high volume of orders and queries and are doing our best to capture up and get to as numerous customers as possible. We really apologize we could not meet your requirements and we hope that when whatever stabilizes again that you would reevaluate SNOW.Thank you for giving yourself the chance of becoming part of the SNOW household.
50) and got same on 03-02-20, On 03-20-20, I got in touch with consumer Solutions about being dissatisfied with the outcomes from the system, They sent more serum for me to try, which still DID NOT whiten my teeth. I called this business a number of times about the item: 03-20-20, 04-09-20, 04-16-20, After no reply again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Don’t like your product? No worries! We use a thirty days cash back guarantee with complete refund on any used or unused items. Consumer just has to pay return label. Just return your items to us within 1 month of putting your order. Consumer is accountable for return shipping expenses.
Any kind of refund will be provided as store credit if returned after your 30-day window. Since of the nature of our service and items, we are not able to restock or resale any products. Please visit our Returns Center to initiate our return process. ******************************************* I got in touch with SNOW within the one month period, however they kept jacking me around, SO that the thirty days duration had passed when the business final sent me the refund website.
Order was provided March 2, 2020. ************************************************************************************** Order was provided in 3 service day. We offer a 30 day cash back guarantee with complete refund on any used or unused items (). Customer just has to pay return label. Just return your items to us within 30 days of placing your order – .
Since of the nature of our service and products, we are unable to restock or resale any items. SNOW warrants this device for a duration of FIVE (5) YEARS after the initial date of purchase against problems due to defective workmanship or products emerging from Normal Use of the device.
It does NOT cover cosmetic deterioration brought on by reasonable wear and tear, or damage brought on by accident, abuse or overlook. Any effort to open or take apart the gadget (or its devices) will void the warranty. If you discover a problem and alert SNOW during the guarantee duration, SNOW will, at its discretion, change the device free of charge.
To settle this I’m looking for some kind REFUND NOT the exact same jerking around with this company for months. 06/18/2020I bought a snow teeth lightening mouthpiece. It broke after 1 week, lights burnt out. I emailed the company several times over two weeks with no reaction. I also included images and my order number.
We deeply apologize for the inconvenience! We are working to fix this problem as rapidly as we can. First, please make certain your phone is charged to at least 50% Second, please utilize it without a phone case. Third, try it in different gadgets consisting of phone, tablet, computer, laptop, outlout, etc.
What kind of phone do you have?Give your iPhone USB Access. . Then give you iPhone USB Gain access to. If the accelerating light is still no longer working, then please confirm your order number, and shipping address. In the meantime, you can utilize the speeding up mouth piece without the light. Simply keep the serum in longer (an extra 10 minutes).
75. Order number is # ************. I have called over 12 times – both voicemails are complete. When I was able to leave a message – nobody returned my call. I have actually also sent out many emails to inquire on my order. At this moment I just want a refund, but can’t get ahold of an individual to talk to about my order.
Order has been pressed to the front of the line. We excuse the trouble caused. At the minute we are experiencing a high volume of orders and inquiries and are doing our finest to capture up and get to as lots of clients as possible. We genuinely apologize we couldn’t fulfill your requirements and we hope that when whatever normalizes again that you would reassess SNOW. .Thank you for giving yourself the opportunity of becoming part of the SNOW family.