06/21/2020I put an order for Snow teeth Lightening on 5/21/ 2020. I right away got an e-mail that my order would arrive in 1-2 weeks (). I got a created e-mail on 5/24 mentioning that my order would get here in 7-14 days. My account was charged on 5/26. I sent an email checking on my order on 5/31.
Called 6/8, no reaction. Emailed 6/10, no response. Calles 6/16, no reaction. I don’t even understand if they are still in company. Looked on their website and it says they are trying to ship orders put by May fourth? Why are they taking brand-new orders and charging clients if they can’t fill them – .
Order has been pressed in front of the line to ship out amongst thousands of other orders. We excuse the trouble caused. At the minute we are experiencing a high volume of orders and queries and are doing our finest to capture up and get to as numerous consumers as possible.
06/19/2020I positioned my order on 5/23/20, since today 6/20/20 I still have not gotten shipping/tracking info. I’ve emailed twice and called without any success. . Finally today spoke with agent who specified they would email me tracking info but could not supply ship date. I bought 1 kit at full price and another at half off, spent an overall of $224 ().
As I was typing this problem I did get an email which was allegedly going to have my tracking number, well it’s just my order verification AGAIN and still NO tracking number. Extremely disappointed as I was anticipating to have this by Fathers Day. Order was pressed to the front of the line.
At the moment we are experiencing a high volume of orders and questions and are doing our best to capture up and get to as numerous consumers as possible. We genuinely apologize we could not satisfy your needs and we hope that when everything normalizes once again that you would reconsider SNOW.Thank you for offering yourself the opportunity of belonging to the SNOW household.
50) and received very same on 03-02-20, On 03-20-20, I got in touch with client Providers about being unhappy with the results from the system, They sent out more serum for me to try, which still DID NOT whiten my teeth. I called this company numerous times about the item: 03-20-20, 04-09-20, 04-16-20, After no reply again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Don’t love your product? No worries! We provide a 1 month refund ensure with complete refund on any used or unused items. Customer simply needs to pay return label. Simply return your items to us within 30 days of placing your order. Customer is accountable for return shipping costs.
Any kind of refund will be provided as shop credit if returned after your 30-day window. Due to the fact that of the nature of our company and items, we are unable to restock or resale any products. Please visit our Returns Center to start our return process. ******************************************* I called SNOW within the one month period, but they kept jacking me around, SO that the one month period had passed when the company final sent me the refund site.
Order was provided March 2, 2020. ************************************************************************************** Order was delivered in 3 service day. We provide an one month cash back ensure with full refund on any utilized or unused items (). Client just needs to pay return label. Merely return your items to us within 1 month of positioning your order – .
Due to the fact that of the nature of our business and items, we are unable to restock or resale any products. SNOW warrants this device for a period of FIVE (5) YEARS after the original date of purchase against problems due to defective workmanship or materials emerging from Typical Usage of the device.
It does NOT cover cosmetic wear and tear brought on by fair wear and tear, or damage triggered by mishap, misuse or neglect. Any attempt to open or take apart the device (or its devices) will void the warranty. If you find a defect and notify SNOW throughout the guarantee duration, SNOW will, at its discretion, change the device complimentary of charge.
To settle this I’m searching for some kind REFUND NOT the very same jerking around with this business for months. 06/18/2020I bought a snow teeth whitening mouth piece. It broke after 1 week, lights burnt out. I emailed the company several times over two weeks with no reaction. I likewise included images and my order number.
We deeply excuse the trouble! We are working to fix this concern as quickly as we can. First, please ensure your phone is charged to a minimum of 50% 2nd, please use it without a phone case. Third, try it in various devices including phone, tablet, computer system, laptop computer, outlout, and so on.
What sort of phone do you have?Give your iPhone USB Access. . Then give you iPhone USB Gain access to. If the accelerating light is still no longer working, then please verify your order number, and shipping address. In the meantime, you can utilize the speeding up mouth piece without the light. Simply keep the serum in longer (an extra 10 minutes).
75. Order number is # ************. I have called over 12 times – both voicemails are full. When I had the ability to leave a message – nobody returned my call. I have actually likewise sent out numerous e-mails to ask on my order. At this point I just desire a refund, but can’t get ahold of a person to talk to about my order.
Order has actually been pressed to the front of the line. We say sorry for the hassle caused. At the minute we are experiencing a high volume of orders and queries and are doing our finest to catch up and get to as lots of consumers as possible. We really apologize we couldn’t meet your requirements and we hope that when whatever stabilizes once again that you would reconsider SNOW. .Thank you for providing yourself the chance of being part of the SNOW family.