06/21/2020I placed an order for Snow teeth Lightening on 5/21/ 2020. I immediately received an email that my order would get here in 1-2 weeks (). I got a produced email on 5/24 mentioning that my order would show up in 7-14 days. My account was charged on 5/26. I sent out an e-mail monitoring on my order on 5/31.
Called 6/8, no response. Emailed 6/10, no reaction. Calles 6/16, no response. I don’t even know if they are still in organization. Searched their site and it states they are attempting to deliver orders put by May 4th? Why are they taking new orders and charging clients if they can’t fill them – .
Order has actually been pressed in front of the line to ship out amongst thousands of other orders. We say sorry for the trouble caused. At the minute we are experiencing a high volume of orders and questions and are doing our best to capture up and get to as lots of customers as possible.
06/19/2020I positioned my order on 5/23/20, as of today 6/20/20 I still have not received shipping/tracking details. I’ve emailed two times and called without any success. . Lastly today spoke to representative who specified they would email me tracking info however might not offer ship date. I purchased 1 set at complete price and another at half off, spent a total of $224 ().
As I was typing this complaint I did get an e-mail which was apparently going to have my tracking number, well it’s just my order verification AGAIN and still NO tracking number. Extremely dissatisfied as I was expecting to have this by Daddies Day. Order was pushed to the front of the line.
At the moment we are experiencing a high volume of orders and inquiries and are doing our finest to catch up and get to as many clients as possible. We really apologize we could not fulfill your requirements and we hope that when whatever stabilizes once again that you would reevaluate SNOW.Thank you for offering yourself the opportunity of belonging to the SNOW household.
50) and received exact same on 03-02-20, On 03-20-20, I got in touch with client Solutions about being unhappy with the arise from the system, They sent more serum for me to attempt, which still DID NOT bleach my teeth. I called this company a number of times about the product: 03-20-20, 04-09-20, 04-16-20, After no reply once again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Do not love your product? No concerns! We provide an one month refund ensure with full refund on any utilized or unused products. Customer just has to pay return label. Simply return your items to us within thirty days of positioning your order. Consumer is responsible for return shipping expenses.
Any type of refund will be provided as installment plan if returned after your 30-day window. Since of the nature of our service and items, we are not able to restock or resale any products. Please visit our Returns Center to initiate our return procedure. ******************************************* I called SNOW within the thirty days period, but they kept jacking me around, SO that the 1 month period had passed when the company last sent me the refund website.
Order was delivered March 2, 2020. ************************************************************************************** Order was delivered in 3 business day. We provide a thirty days refund guarantee with complete refund on any used or unused products (). Client simply has to pay return label. Simply return your items to us within thirty days of placing your order – .
Because of the nature of our company and items, we are not able to restock or resale any products. SNOW warrants this gadget for a duration of 5 (5) YEARS after the initial date of purchase versus problems due to faulty craftsmanship or products occurring from Regular Use of the device.
It does NOT cover cosmetic wear and tear triggered by reasonable wear and tear, or damage brought on by mishap, misuse or overlook. Any attempt to open or take apart the device (or its accessories) will void the warranty. If you discover a problem and alert SNOW during the service warranty period, SNOW will, at its discretion, replace the gadget free of charge.
To settle this I’m trying to find some kind REFUND NOT the same jerking around with this company for months. 06/18/2020I acquired a snow teeth whitening mouthpiece. It broke after 1 week, lights burnt out. I emailed the company numerous times over two weeks with no reaction. I also consisted of photos and my order number.
We deeply excuse the hassle! We are working to resolve this concern as rapidly as we can. First, please ensure your phone is credited at least 50% 2nd, please utilize it without a phone case. Third, try it in various gadgets consisting of phone, tablet, computer system, laptop computer, outlout, and so on.
What sort of phone do you have?Give your iPhone USB Gain access to. . Then offer you iPhone USB Gain access to. If the speeding up light is still no longer working, then please verify your order number, and shipping address. In the meantime, you can use the speeding up mouth piece without the light. Just keep the serum in longer (an extra 10 minutes).
75. Order number is # ************. I have actually called over 12 times – both voicemails are full. When I was able to leave a message – nobody returned my call. I have also sent various emails to ask on my order. At this point I just want a refund, however can’t get ahold of a person to speak with about my order.
Order has been pressed to the front of the line. We excuse the inconvenience triggered. At the minute we are experiencing a high volume of orders and questions and are doing our finest to catch up and get to as many consumers as possible. We really apologize we couldn’t meet your needs and we hope that when whatever normalizes once again that you would reconsider SNOW. .Thank you for providing yourself the opportunity of belonging to the SNOW family.