06/21/2020I placed an order for Snow teeth Whitening on 5/21/ 2020. I instantly got an e-mail that my order would show up in 1-2 weeks (). I received a produced e-mail on 5/24 mentioning that my order would show up in 7-14 days. My account was charged on 5/26. I sent an e-mail checking on my order on 5/31.
Called 6/8, no action. Emailed 6/10, no action. Calles 6/16, no action. I don’t even understand if they are still in organization. Searched their site and it states they are attempting to deliver orders placed by May fourth? Why are they taking brand-new orders and charging clients if they can’t fill them – .
Order has actually been pressed in front of the line to ship out among thousands of other orders. We excuse the trouble triggered. At the minute we are experiencing a high volume of orders and questions and are doing our finest to catch up and get to as numerous consumers as possible.
06/19/2020I placed my order on 5/23/20, as of today 6/20/20 I still have actually not received shipping/tracking info. I’ve emailed twice and called with no success. . Finally today spoke to agent who specified they would email me tracking details but might not offer ship date. I acquired 1 set at complete rate and another at half off, spent an overall of $224 ().
As I was typing this grievance I did receive an e-mail which was apparently going to have my tracking number, well it’s simply my order confirmation ONCE AGAIN and still NO tracking number. Very dissatisfied as I was expecting to have this by Fathers Day. Order was pressed to the front of the line.
At the moment we are experiencing a high volume of orders and queries and are doing our finest to catch up and get to as numerous consumers as possible. We truly apologize we could not meet your needs and we hope that when whatever stabilizes again that you would reassess SNOW.Thank you for offering yourself the opportunity of being part of the SNOW household.
50) and got same on 03-02-20, On 03-20-20, I called client Services about being unhappy with the results from the system, They sent more serum for me to attempt, which still DID NOT lighten my teeth. I called this business numerous times about the item: 03-20-20, 04-09-20, 04-16-20, After no reply again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Do not enjoy your item? No worries! We provide a 1 month refund guarantee with full refund on any utilized or unused products. Customer simply has to pay return label. Merely return your items to us within 1 month of putting your order. Consumer is accountable for return shipping expenses.
Any type of refund will be released as installment plan if returned after your 30-day window. Since of the nature of our organization and products, we are not able to restock or resale any products. Please visit our Returns Center to start our return process. ******************************************* I contacted SNOW within the thirty days duration, however they kept jacking me around, SO that the 1 month period had actually passed when the company final sent me the refund site.
Order was delivered March 2, 2020. ************************************************************************************** Order was provided in 3 service day. We use a thirty days cash back guarantee with complete refund on any used or unused items (). Consumer just has to pay return label. Just return your items to us within 30 days of putting your order – .
Since of the nature of our organization and products, we are not able to restock or resale any items. SNOW warrants this device for a duration of FIVE (5) YEARS after the initial date of purchase versus flaws due to defective craftsmanship or products developing from Regular Use of the gadget.
It does NOT cover cosmetic wear and tear triggered by fair wear and tear, or damage brought on by accident, abuse or disregard. Any attempt to open or take apart the gadget (or its devices) will void the service warranty. If you find a problem and alert SNOW during the warranty duration, SNOW will, at its discretion, change the gadget free of charge.
To settle this I’m searching for some kind REFUND NOT the very same jerking around with this business for months. 06/18/2020I acquired a snow teeth lightening mouth piece. It broke after 1 week, lights burnt out. I emailed the business numerous times over two weeks without any reaction. I also included images and my order number.
We deeply excuse the hassle! We are working to resolve this problem as quickly as we can. First, please make sure your phone is charged to at least 50% Second, please utilize it without a phone case. Third, attempt it in different devices consisting of phone, tablet, computer system, laptop computer, outlout, etc.
What kind of phone do you have?Give your iPhone USB Gain access to. . Then provide you iPhone USB Gain access to. If the accelerating light is still no longer working, then please verify your order number, and shipping address. In the meantime, you can use the accelerating mouthpiece without the light. Simply keep the serum in longer (an extra 10 minutes).
75. Order number is # ************. I have called over 12 times – both voicemails are full. When I had the ability to leave a message – no one returned my call. I have also sent numerous emails to inquire on my order. At this point I simply desire a refund, however can’t get ahold of an individual to talk to about my order.
Order has actually been pushed to the front of the line. We excuse the trouble caused. At the minute we are experiencing a high volume of orders and queries and are doing our best to capture up and get to as lots of clients as possible. We really apologize we couldn’t satisfy your requirements and we hope that when whatever stabilizes once again that you would reconsider SNOW. .Thank you for offering yourself the opportunity of becoming part of the SNOW household.