06/21/2020I placed an order for Snow teeth Whitening on 5/21/ 2020. I right away got an e-mail that my order would show up in 1-2 weeks (). I got a generated e-mail on 5/24 mentioning that my order would get here in 7-14 days. My account was charged on 5/26. I sent an e-mail checking on my order on 5/31.
Called 6/8, no reaction. Emailed 6/10, no response. Calles 6/16, no reaction. I do not even understand if they are still in company. Searched their site and it states they are attempting to deliver orders placed by May 4th? Why are they taking new orders and charging customers if they can’t fill them – .
Order has actually been pushed in front of the line to ship amongst thousands of other orders. We excuse the trouble caused. At the moment we are experiencing a high volume of orders and questions and are doing our finest to capture up and get to as numerous consumers as possible.
06/19/2020I positioned my order on 5/23/20, since today 6/20/20 I still have actually not received shipping/tracking information. I have actually emailed twice and called with no success. . Finally today spoke to representative who specified they would email me tracking details but could not provide ship date. I acquired 1 package at full rate and another at half off, invested a total of $224 ().
As I was typing this complaint I did receive an email which was allegedly going to have my tracking number, well it’s simply my order confirmation AGAIN and still NO tracking number. Extremely dissatisfied as I was anticipating to have this by Dads Day. Order was pressed to the front of the line.
At the moment we are experiencing a high volume of orders and inquiries and are doing our finest to capture up and get to as numerous clients as possible. We truly apologize we couldn’t meet your requirements and we hope that when everything stabilizes again that you would reconsider SNOW.Thank you for offering yourself the opportunity of belonging to the SNOW family.
50) and received very same on 03-02-20, On 03-20-20, I called customer Services about being unhappy with the results from the system, They sent out more serum for me to try, which still DID NOT bleach my teeth. I called this company several times about the product: 03-20-20, 04-09-20, 04-16-20, After no reply once again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Don’t enjoy your item? No worries! We use a 1 month cash back guarantee with complete refund on any utilized or unused products. Client just has to pay return label. Merely return your items to us within 1 month of placing your order. Consumer is accountable for return shipping costs.
Any type of refund will be issued as installment plan if returned after your 30-day window. Because of the nature of our organization and items, we are unable to restock or resale any products. Please visit our Returns Center to initiate our return procedure. ******************************************* I got in touch with SNOW within the 1 month period, however they kept jacking me around, SO that the 1 month period had actually passed when the business final sent me the refund website.
Order was delivered March 2, 2020. ************************************************************************************** Order was delivered in 3 organization day. We use an one month cash back guarantee with full refund on any utilized or unused items (). Consumer simply needs to pay return label. Just return your products to us within one month of placing your order – .
Because of the nature of our company and items, we are unable to restock or resale any items. SNOW warrants this device for a period of 5 (5) YEARS after the original date of purchase against defects due to defective craftsmanship or materials occurring from Normal Use of the device.
It does NOT cover cosmetic degeneration caused by reasonable wear and tear, or damage caused by mishap, misuse or neglect. Any effort to open or take apart the gadget (or its accessories) will void the guarantee. If you find a defect and notify SNOW during the guarantee period, SNOW will, at its discretion, change the gadget complimentary of charge.
To settle this I’m looking for some kind REFUND NOT the same jerking around with this company for months. 06/18/2020I purchased a snow teeth bleaching mouth piece. It broke after 1 week, lights burnt out. I emailed the business numerous times over two weeks without any reaction. I likewise consisted of pictures and my order number.
We deeply apologize for the inconvenience! We are working to resolve this issue as rapidly as we can. First, please make certain your phone is credited a minimum of 50% Second, please utilize it without a phone case. Third, try it in various gadgets including phone, tablet, computer, laptop computer, outlout, and so on.
What type of phone do you have?Give your iPhone USB Access. . Then give you iPhone USB Gain access to. If the accelerating light is still no longer working, then please confirm your order number, and shipping address. In the meantime, you can utilize the speeding up mouthpiece without the light. Simply keep the serum in longer (an extra 10 minutes).
75. Order number is # ************. I have called over 12 times – both voicemails are full. When I had the ability to leave a message – nobody returned my call. I have also sent out various emails to inquire on my order. At this moment I just desire a refund, however can’t get ahold of an individual to speak with about my order.
Order has actually been pushed to the front of the line. We excuse the hassle triggered. At the moment we are experiencing a high volume of orders and inquiries and are doing our best to capture up and get to as lots of clients as possible. We really apologize we could not meet your needs and we hope that when whatever stabilizes again that you would reassess SNOW. .Thank you for offering yourself the chance of belonging to the SNOW household.