06/21/2020I placed an order for Snow teeth Lightening on 5/21/ 2020. I instantly got an e-mail that my order would arrive in 1-2 weeks (). I received a generated e-mail on 5/24 stating that my order would arrive in 7-14 days. My account was charged on 5/26. I sent out an e-mail checking on my order on 5/31.
Called 6/8, no reaction. Emailed 6/10, no response. Calles 6/16, no reaction. I do not even know if they are still in organization. Searched their website and it says they are attempting to deliver orders placed by May fourth? Why are they taking brand-new orders and charging customers if they can’t fill them – .
Order has been pressed in front of the line to ship among thousands of other orders. We excuse the trouble triggered. At the minute we are experiencing a high volume of orders and questions and are doing our best to catch up and get to as lots of clients as possible.
06/19/2020I placed my order on 5/23/20, since today 6/20/20 I still have actually not received shipping/tracking information. I have actually emailed two times and called without any success. . Lastly today spoke with representative who stated they would email me tracking info but could not provide ship date. I acquired 1 package at full cost and another at half off, invested a total of $224 ().
As I was typing this problem I did receive an email which was allegedly going to have my tracking number, well it’s simply my order confirmation AGAIN and still NO tracking number. Really disappointed as I was anticipating to have this by Dads Day. Order was pressed to the front of the line.
At the moment we are experiencing a high volume of orders and questions and are doing our finest to capture up and get to as many consumers as possible. We really apologize we could not satisfy your needs and we hope that when everything stabilizes again that you would reevaluate SNOW.Thank you for providing yourself the chance of belonging to the SNOW family.
50) and got very same on 03-02-20, On 03-20-20, I got in touch with client Services about being unhappy with the outcomes from the system, They sent more serum for me to attempt, which still DID NOT lighten my teeth. I contacted this company a number of times about the item: 03-20-20, 04-09-20, 04-16-20, After no reply once again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Don’t enjoy your product? No worries! We provide an one month cash back ensure with complete refund on any utilized or unused items. Consumer just needs to pay return label. Just return your products to us within 1 month of putting your order. Consumer is accountable for return shipping expenses.
Any type of refund will be provided as store credit if returned after your 30-day window. Since of the nature of our company and items, we are not able to restock or resale any items. Please visit our Returns Center to initiate our return procedure. ******************************************* I called SNOW within the one month period, however they kept jacking me around, SO that the one month period had actually passed when the company final sent me the refund site.
Order was delivered March 2, 2020. ************************************************************************************** Order was delivered in 3 service day. We provide an one month money back guarantee with full refund on any utilized or unused products (). Consumer simply has to pay return label. Simply return your items to us within 1 month of positioning your order – .
Due to the fact that of the nature of our organization and items, we are not able to restock or resale any items. SNOW warrants this device for a period of FIVE (5) YEARS after the original date of purchase against defects due to faulty workmanship or materials developing from Regular Usage of the gadget.
It does NOT cover cosmetic degeneration triggered by fair wear and tear, or damage brought on by mishap, misuse or disregard. Any attempt to open or take apart the device (or its devices) will void the warranty. If you find a problem and notify SNOW throughout the service warranty duration, SNOW will, at its discretion, replace the device complimentary of charge.
To settle this I’m trying to find some kind REFUND NOT the same jerking around with this company for months. 06/18/2020I acquired a snow teeth whitening mouthpiece. It broke after 1 week, lights burnt out. I emailed the company several times over 2 weeks with no reaction. I also included images and my order number.
We deeply excuse the inconvenience! We are working to resolve this issue as quickly as we can. First, please make sure your phone is credited a minimum of 50% 2nd, please use it without a phone case. Third, attempt it in various devices including phone, tablet, computer, laptop computer, outlout, etc.
What sort of phone do you have?Give your iPhone USB Access. . Then provide you iPhone USB Gain access to. If the accelerating light is still no longer working, then please validate your order number, and shipping address. In the meantime, you can utilize the speeding up mouth piece without the light. Just keep the serum in longer (an extra 10 minutes).
75. Order number is # ************. I have called over 12 times – both voicemails are full. When I had the ability to leave a message – no one returned my call. I have actually likewise sent out many e-mails to inquire on my order. At this moment I just want a refund, but can’t get ahold of a person to speak to about my order.
Order has actually been pushed to the front of the line. We ask forgiveness for the inconvenience caused. At the minute we are experiencing a high volume of orders and questions and are doing our best to capture up and get to as numerous clients as possible. We genuinely apologize we couldn’t satisfy your requirements and we hope that when everything stabilizes again that you would reevaluate SNOW. .Thank you for offering yourself the chance of becoming part of the SNOW household.