06/21/2020I positioned an order for Snow teeth Whitening on 5/21/ 2020. I right away received an e-mail that my order would show up in 1-2 weeks (). I got a produced e-mail on 5/24 specifying that my order would get here in 7-14 days. My account was charged on 5/26. I sent out an e-mail checking on my order on 5/31.
Called 6/8, no response. Emailed 6/10, no reaction. Calles 6/16, no action. I do not even understand if they are still in service. Looked on their website and it says they are attempting to deliver orders positioned by May 4th? Why are they taking new orders and charging consumers if they can’t fill them – .
Order has been pushed in front of the line to ship out among thousands of other orders. We apologize for the inconvenience caused. At the moment we are experiencing a high volume of orders and queries and are doing our best to capture up and get to as many customers as possible.
06/19/2020I put my order on 5/23/20, as of today 6/20/20 I still have actually not received shipping/tracking details. I have actually emailed twice and called without any success. . Finally today spoke to representative who stated they would email me tracking information but could not offer ship date. I acquired 1 package at complete cost and another at half off, spent a total of $224 ().
As I was typing this grievance I did get an email which was allegedly going to have my tracking number, well it’s simply my order confirmation ONCE AGAIN and still NO tracking number. Really dissatisfied as I was expecting to have this by Dads Day. Order was pushed to the front of the line.
At the minute we are experiencing a high volume of orders and questions and are doing our best to capture up and get to as lots of clients as possible. We genuinely apologize we could not fulfill your requirements and we hope that when whatever stabilizes again that you would reassess SNOW.Thank you for offering yourself the chance of being part of the SNOW household.
50) and got exact same on 03-02-20, On 03-20-20, I got in touch with customer Solutions about being unhappy with the arise from the system, They sent more serum for me to attempt, which still DID NOT lighten my teeth. I called this business numerous times about the product: 03-20-20, 04-09-20, 04-16-20, After no reply again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Do not like your item? No concerns! We provide a 30 day cash back guarantee with complete refund on any used or unused products. Customer just has to pay return label. Simply return your items to us within 1 month of placing your order. Customer is accountable for return shipping expenses.
Any kind of refund will be issued as installment plan if returned after your 30-day window. Since of the nature of our organization and items, we are unable to restock or resale any items. Please visit our Returns Center to start our return process. ******************************************* I contacted SNOW within the 30 day duration, but they kept jacking me around, SO that the one month period had actually passed when the business last sent me the refund site.
Order was delivered March 2, 2020. ************************************************************************************** Order was delivered in 3 business day. We offer a thirty days cash back ensure with full refund on any utilized or unused products (). Customer simply has to pay return label. Simply return your items to us within one month of putting your order – .
Since of the nature of our service and items, we are not able to restock or resale any items. SNOW warrants this gadget for a period of 5 (5) YEARS after the original date of purchase versus flaws due to defective craftsmanship or products occurring from Normal Use of the gadget.
It does NOT cover cosmetic degeneration triggered by reasonable wear and tear, or damage triggered by mishap, abuse or disregard. Any attempt to open or take apart the device (or its accessories) will void the service warranty. If you find a defect and alert SNOW during the service warranty period, SNOW will, at its discretion, replace the device free of charge.
To settle this I’m looking for some kind REFUND NOT the same jerking around with this company for months. 06/18/2020I purchased a snow teeth bleaching mouthpiece. It broke after 1 week, lights burnt out. I emailed the company numerous times over 2 weeks with no response. I likewise consisted of pictures and my order number.
We deeply excuse the inconvenience! We are working to fix this problem as rapidly as we can. First, please make sure your phone is credited a minimum of 50% 2nd, please utilize it without a phone case. Third, try it in various devices including phone, tablet, computer system, laptop, outlout, and so on.
What kind of phone do you have?Give your iPhone USB Gain access to. . Then give you iPhone USB Access. If the accelerating light is still no longer working, then please verify your order number, and shipping address. In the meantime, you can utilize the accelerating mouth piece without the light. Simply keep the serum in longer (an additional 10 minutes).
75. Order number is # ************. I have actually called over 12 times – both voicemails are complete. When I was able to leave a message – nobody returned my call. I have actually likewise sent various emails to ask on my order. At this point I just desire a refund, however can’t get ahold of an individual to speak to about my order.
Order has actually been pressed to the front of the line. We ask forgiveness for the hassle caused. At the moment we are experiencing a high volume of orders and questions and are doing our best to capture up and get to as numerous consumers as possible. We truly apologize we couldn’t satisfy your requirements and we hope that when everything normalizes again that you would reassess SNOW. .Thank you for providing yourself the opportunity of becoming part of the SNOW household.