06/21/2020I placed an order for Snow teeth Bleaching on 5/21/ 2020. I immediately received an email that my order would get here in 1-2 weeks (). I got a created e-mail on 5/24 mentioning that my order would show up in 7-14 days. My account was charged on 5/26. I sent out an e-mail checking on my order on 5/31.
Called 6/8, no response. Emailed 6/10, no action. Calles 6/16, no action. I don’t even know if they are still in organization. Searched their site and it states they are trying to deliver orders placed by May fourth? Why are they taking new orders and charging customers if they can’t fill them – .
Order has actually been pressed in front of the line to ship out among thousands of other orders. We say sorry for the hassle caused. At the moment we are experiencing a high volume of orders and questions and are doing our best to capture up and get to as many consumers as possible.
06/19/2020I placed my order on 5/23/20, since today 6/20/20 I still have not gotten shipping/tracking info. I’ve emailed two times and called without any success. . Lastly today talked to agent who specified they would email me tracking information however could not offer ship date. I purchased 1 set at full price and another at half off, spent a total of $224 ().
As I was typing this complaint I did receive an email which was supposedly going to have my tracking number, well it’s just my order verification AGAIN and still NO tracking number. Very disappointed as I was expecting to have this by Fathers Day. Order was pushed to the front of the line.
At the moment we are experiencing a high volume of orders and inquiries and are doing our best to catch up and get to as many customers as possible. We truly apologize we could not fulfill your needs and we hope that when whatever stabilizes once again that you would reassess SNOW.Thank you for providing yourself the chance of belonging to the SNOW household.
50) and received exact same on 03-02-20, On 03-20-20, I called consumer Services about being unhappy with the outcomes from the system, They sent more serum for me to attempt, which still DID NOT whiten my teeth. I contacted this business several times about the product: 03-20-20, 04-09-20, 04-16-20, After no reply again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Do not love your item? No worries! We provide a 1 month cash back guarantee with complete refund on any utilized or unused products. Client just has to pay return label. Just return your items to us within 30 days of putting your order. Client is accountable for return shipping costs.
Any type of refund will be provided as installment plan if returned after your 30-day window. Due to the fact that of the nature of our company and items, we are unable to restock or resale any products. Please visit our Returns Center to start our return procedure. ******************************************* I got in touch with SNOW within the thirty days period, however they kept jacking me around, SO that the thirty days period had actually passed when the business last sent me the refund website.
Order was delivered March 2, 2020. ************************************************************************************** Order was provided in 3 business day. We provide a 30 day refund guarantee with full refund on any utilized or unused items (). Consumer simply has to pay return label. Simply return your items to us within 1 month of positioning your order – .
Since of the nature of our organization and items, we are unable to restock or resale any items. SNOW warrants this device for a period of 5 (5) YEARS after the initial date of purchase against defects due to faulty craftsmanship or materials developing from Normal Use of the device.
It does NOT cover cosmetic degeneration brought on by reasonable wear and tear, or damage triggered by mishap, abuse or overlook. Any attempt to open or take apart the device (or its accessories) will void the service warranty. If you discover a defect and alert SNOW throughout the service warranty duration, SNOW will, at its discretion, change the gadget complimentary of charge.
To settle this I’m looking for some kind REFUND NOT the exact same jerking around with this company for months. 06/18/2020I purchased a snow teeth bleaching mouth piece. It broke after 1 week, lights stressed out. I emailed the company multiple times over 2 weeks with no action. I likewise consisted of pictures and my order number.
We deeply excuse the inconvenience! We are working to resolve this problem as rapidly as we can. First, please make sure your phone is charged to a minimum of 50% Second, please use it without a phone case. Third, try it in different gadgets consisting of phone, tablet, computer, laptop, outlout, and so on.
What sort of phone do you have?Give your iPhone USB Access. . Then provide you iPhone USB Access. If the speeding up light is still no longer working, then please validate your order number, and shipping address. In the meantime, you can use the speeding up mouth piece without the light. Just keep the serum in longer (an extra 10 minutes).
75. Order number is # ************. I have called over 12 times – both voicemails are full. When I was able to leave a message – no one returned my call. I have likewise sent out numerous emails to ask on my order. At this point I just desire a refund, but can’t get ahold of a person to speak to about my order.
Order has actually been pressed to the front of the line. We say sorry for the hassle caused. At the moment we are experiencing a high volume of orders and queries and are doing our finest to capture up and get to as lots of customers as possible. We really apologize we could not satisfy your requirements and we hope that when everything normalizes again that you would reconsider SNOW. .Thank you for providing yourself the chance of being part of the SNOW family.