06/21/2020I put an order for Snow teeth Lightening on 5/21/ 2020. I instantly received an email that my order would arrive in 1-2 weeks (). I got a produced e-mail on 5/24 stating that my order would show up in 7-14 days. My account was charged on 5/26. I sent an email monitoring on my order on 5/31.
Called 6/8, no response. Emailed 6/10, no response. Calles 6/16, no reaction. I don’t even understand if they are still in organization. Looked on their website and it states they are attempting to deliver orders positioned by May 4th? Why are they taking brand-new orders and charging consumers if they can’t fill them – .
Order has actually been pushed in front of the line to ship among countless other orders. We excuse the trouble triggered. At the moment we are experiencing a high volume of orders and queries and are doing our best to catch up and get to as numerous customers as possible.
06/19/2020I positioned my order on 5/23/20, as of today 6/20/20 I still have not gotten shipping/tracking information. I’ve emailed twice and called without any success. . Finally today talked to representative who stated they would email me tracking info but could not offer ship date. I purchased 1 kit at full cost and another at half off, spent an overall of $224 ().
As I was typing this problem I did get an email which was apparently going to have my tracking number, well it’s just my order verification ONCE AGAIN and still NO tracking number. Extremely dissatisfied as I was anticipating to have this by Daddies Day. Order was pressed to the front of the line.
At the moment we are experiencing a high volume of orders and inquiries and are doing our finest to catch up and get to as numerous clients as possible. We genuinely apologize we could not satisfy your needs and we hope that when everything stabilizes again that you would reevaluate SNOW.Thank you for providing yourself the opportunity of becoming part of the SNOW family.
50) and got same on 03-02-20, On 03-20-20, I contacted consumer Services about being unhappy with the results from the system, They sent more serum for me to attempt, which still DID NOT whiten my teeth. I contacted this company several times about the product: 03-20-20, 04-09-20, 04-16-20, After no reply again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Do not love your product? No concerns! We use a 30 day refund guarantee with complete refund on any utilized or unused items. Consumer simply has to pay return label. Merely return your items to us within thirty days of putting your order. Client is accountable for return shipping costs.
Any kind of refund will be provided as installment plan if returned after your 30-day window. Since of the nature of our service and items, we are unable to restock or resale any products. Please visit our Returns Center to initiate our return procedure. ******************************************* I called SNOW within the thirty days period, however they kept jacking me around, SO that the thirty days period had actually passed when the company last sent me the refund site.
Order was delivered March 2, 2020. ************************************************************************************** Order was provided in 3 company day. We offer an one month cash back guarantee with complete refund on any used or unused items (). Consumer simply has to pay return label. Just return your products to us within one month of putting your order – .
Since of the nature of our business and products, we are unable to restock or resale any products. SNOW warrants this device for a period of 5 (5) YEARS after the initial date of purchase against flaws due to defective workmanship or materials occurring from Regular Usage of the device.
It does NOT cover cosmetic deterioration brought on by fair wear and tear, or damage triggered by mishap, misuse or disregard. Any attempt to open or take apart the device (or its accessories) will void the service warranty. If you find a defect and inform SNOW throughout the warranty duration, SNOW will, at its discretion, replace the gadget free of charge.
To settle this I’m searching for some kind REFUND NOT the exact same jerking around with this business for months. 06/18/2020I purchased a snow teeth whitening mouthpiece. It broke after 1 week, lights stressed out. I emailed the company multiple times over two weeks without any response. I also consisted of pictures and my order number.
We deeply excuse the trouble! We are working to solve this issue as quickly as we can. Initially, please make sure your phone is charged to at least 50% Second, please use it without a phone case. Third, try it in various devices consisting of phone, tablet, computer, laptop, outlout, etc.
What sort of phone do you have?Give your iPhone USB Gain access to. . Then provide you iPhone USB Gain access to. If the speeding up light is still no longer working, then please verify your order number, and shipping address. In the meantime, you can utilize the accelerating mouthpiece without the light. Just keep the serum in longer (an additional 10 minutes).
75. Order number is # ************. I have actually called over 12 times – both voicemails are complete. When I was able to leave a message – nobody returned my call. I have also sent various e-mails to inquire on my order. At this point I just desire a refund, however can’t get ahold of a person to talk to about my order.
Order has been pushed to the front of the line. We excuse the inconvenience triggered. At the moment we are experiencing a high volume of orders and queries and are doing our best to catch up and get to as many consumers as possible. We genuinely apologize we could not fulfill your needs and we hope that when everything stabilizes once again that you would reassess SNOW. .Thank you for providing yourself the chance of becoming part of the SNOW household.