06/21/2020I put an order for Snow teeth Lightening on 5/21/ 2020. I instantly got an email that my order would arrive in 1-2 weeks (). I got a produced email on 5/24 mentioning that my order would show up in 7-14 days. My account was charged on 5/26. I sent out an e-mail monitoring on my order on 5/31.
Called 6/8, no response. Emailed 6/10, no action. Calles 6/16, no reaction. I do not even know if they are still in company. Searched their site and it states they are trying to deliver orders put by May 4th? Why are they taking brand-new orders and charging consumers if they can’t fill them – .
Order has been pushed in front of the line to ship amongst thousands of other orders. We apologize for the hassle caused. At the moment we are experiencing a high volume of orders and queries and are doing our finest to catch up and get to as numerous clients as possible.
06/19/2020I placed my order on 5/23/20, since today 6/20/20 I still have not gotten shipping/tracking information. I have actually emailed two times and called with no success. . Lastly today spoke to representative who stated they would email me tracking information but might not supply ship date. I acquired 1 set at full cost and another at half off, invested an overall of $224 ().
As I was typing this problem I did get an email which was allegedly going to have my tracking number, well it’s just my order verification AGAIN and still NO tracking number. Very disappointed as I was expecting to have this by Daddies Day. Order was pushed to the front of the line.
At the moment we are experiencing a high volume of orders and inquiries and are doing our best to catch up and get to as lots of customers as possible. We really apologize we could not satisfy your requirements and we hope that when whatever stabilizes once again that you would reconsider SNOW.Thank you for providing yourself the opportunity of becoming part of the SNOW family.
50) and received very same on 03-02-20, On 03-20-20, I contacted customer Solutions about being dissatisfied with the outcomes from the system, They sent more serum for me to try, which still DID NOT lighten my teeth. I called this company numerous times about the item: 03-20-20, 04-09-20, 04-16-20, After no reply once again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Do not love your item? No concerns! We use a 30 day cash back guarantee with complete refund on any used or unused products. Customer simply has to pay return label. Simply return your products to us within thirty days of positioning your order. Customer is responsible for return shipping expenses.
Any type of refund will be issued as store credit if returned after your 30-day window. Because of the nature of our organization and products, we are unable to restock or resale any items. Please visit our Returns Center to start our return process. ******************************************* I got in touch with SNOW within the one month duration, but they kept jacking me around, SO that the 1 month duration had passed when the business final sent me the refund website.
Order was provided March 2, 2020. ************************************************************************************** Order was delivered in 3 organization day. We provide a thirty days cash back ensure with complete refund on any utilized or unused items (). Client just needs to pay return label. Merely return your products to us within 30 days of positioning your order – .
Because of the nature of our company and items, we are unable to restock or resale any items. SNOW warrants this device for a duration of 5 (5) YEARS after the original date of purchase versus defects due to defective workmanship or materials emerging from Typical Usage of the device.
It does NOT cover cosmetic deterioration triggered by fair wear and tear, or damage brought on by mishap, misuse or overlook. Any attempt to open or take apart the gadget (or its accessories) will void the service warranty. If you find a problem and alert SNOW throughout the service warranty period, SNOW will, at its discretion, change the device free of charge.
To settle this I’m looking for some kind REFUND NOT the same jerking around with this company for months. 06/18/2020I acquired a snow teeth bleaching mouth piece. It broke after 1 week, lights burnt out. I emailed the business multiple times over 2 weeks without any response. I also consisted of photos and my order number.
We deeply excuse the inconvenience! We are working to solve this problem as quickly as we can. Initially, please make sure your phone is credited at least 50% 2nd, please use it without a phone case. Third, try it in various devices consisting of phone, tablet, computer system, laptop computer, outlout, and so on.
What kind of phone do you have?Give your iPhone USB Access. . Then provide you iPhone USB Gain access to. If the accelerating light is still no longer working, then please confirm your order number, and shipping address. In the meantime, you can utilize the accelerating mouth piece without the light. Simply keep the serum in longer (an extra 10 minutes).
75. Order number is # ************. I have called over 12 times – both voicemails are full. When I was able to leave a message – no one returned my call. I have actually likewise sent many emails to ask on my order. At this point I simply want a refund, however can’t get ahold of an individual to speak with about my order.
Order has been pushed to the front of the line. We excuse the hassle triggered. At the minute we are experiencing a high volume of orders and queries and are doing our finest to catch up and get to as lots of clients as possible. We truly apologize we could not satisfy your needs and we hope that when everything normalizes again that you would reevaluate SNOW. .Thank you for providing yourself the opportunity of belonging to the SNOW household.