06/21/2020I placed an order for Snow teeth Bleaching on 5/21/ 2020. I immediately received an email that my order would get here in 1-2 weeks (). I got a created email on 5/24 mentioning that my order would arrive in 7-14 days. My account was charged on 5/26. I sent an e-mail checking on my order on 5/31.
Called 6/8, no response. Emailed 6/10, no response. Calles 6/16, no action. I don’t even know if they are still in business. Searched their website and it states they are attempting to deliver orders put by May fourth? Why are they taking new orders and charging consumers if they can’t fill them – .
Order has actually been pushed in front of the line to ship amongst thousands of other orders. We excuse the hassle caused. At the moment we are experiencing a high volume of orders and questions and are doing our best to catch up and get to as many consumers as possible.
06/19/2020I put my order on 5/23/20, as of today 6/20/20 I still have actually not gotten shipping/tracking info. I’ve emailed two times and called with no success. . Finally today spoke to agent who mentioned they would email me tracking info but could not supply ship date. I bought 1 package at complete rate and another at half off, spent an overall of $224 ().
As I was typing this complaint I did receive an email which was allegedly going to have my tracking number, well it’s just my order confirmation ONCE AGAIN and still NO tracking number. Really disappointed as I was expecting to have this by Dads Day. Order was pressed to the front of the line.
At the minute we are experiencing a high volume of orders and questions and are doing our best to catch up and get to as numerous customers as possible. We genuinely apologize we could not meet your needs and we hope that when everything stabilizes again that you would reevaluate SNOW.Thank you for providing yourself the chance of becoming part of the SNOW household.
50) and got very same on 03-02-20, On 03-20-20, I contacted customer Services about being unhappy with the arise from the system, They sent out more serum for me to attempt, which still DID NOT whiten my teeth. I contacted this business numerous times about the item: 03-20-20, 04-09-20, 04-16-20, After no reply once again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Do not like your product? No concerns! We use a 30 day cash back ensure with complete refund on any utilized or unused items. Client simply needs to pay return label. Just return your products to us within one month of placing your order. Client is responsible for return shipping costs.
Any kind of refund will be issued as installment plan if returned after your 30-day window. Because of the nature of our company and items, we are not able to restock or resale any items. Please visit our Returns Center to start our return process. ******************************************* I got in touch with SNOW within the 1 month duration, however they kept jacking me around, SO that the thirty days duration had actually passed when the business final sent me the refund website.
Order was provided March 2, 2020. ************************************************************************************** Order was provided in 3 organization day. We use a 30 day cash back ensure with full refund on any utilized or unused items (). Customer simply needs to pay return label. Merely return your products to us within 30 days of putting your order – .
Because of the nature of our company and items, we are not able to restock or resale any items. SNOW warrants this gadget for a period of 5 (5) YEARS after the original date of purchase versus defects due to faulty craftsmanship or products arising from Typical Use of the device.
It does NOT cover cosmetic degeneration brought on by reasonable wear and tear, or damage triggered by mishap, misuse or disregard. Any effort to open or take apart the gadget (or its devices) will void the guarantee. If you discover a flaw and alert SNOW during the guarantee duration, SNOW will, at its discretion, replace the gadget free of charge.
To settle this I’m looking for some kind REFUND NOT the exact same jerking around with this company for months. 06/18/2020I acquired a snow teeth bleaching mouth piece. It broke after 1 week, lights burnt out. I emailed the business several times over two weeks without any response. I likewise included pictures and my order number.
We deeply apologize for the hassle! We are working to fix this concern as quickly as we can. Initially, please make certain your phone is credited a minimum of 50% Second, please use it without a phone case. Third, try it in various devices including phone, tablet, computer, laptop computer, outlout, and so on.
What type of phone do you have?Give your iPhone USB Gain access to. . Then provide you iPhone USB Access. If the accelerating light is still no longer working, then please confirm your order number, and shipping address. In the meantime, you can use the accelerating mouthpiece without the light. Simply keep the serum in longer (an extra 10 minutes).
75. Order number is # ************. I have called over 12 times – both voicemails are full. When I was able to leave a message – no one returned my call. I have actually also sent out various e-mails to ask on my order. At this point I simply want a refund, however can’t get ahold of an individual to talk to about my order.
Order has actually been pressed to the front of the line. We excuse the hassle caused. At the moment we are experiencing a high volume of orders and questions and are doing our finest to capture up and get to as many customers as possible. We really apologize we could not satisfy your needs and we hope that when whatever normalizes once again that you would reconsider SNOW. .Thank you for providing yourself the opportunity of being part of the SNOW family.