06/21/2020I put an order for Snow teeth Whitening on 5/21/ 2020. I right away received an email that my order would arrive in 1-2 weeks (). I got a produced e-mail on 5/24 specifying that my order would arrive in 7-14 days. My account was charged on 5/26. I sent out an email monitoring on my order on 5/31.
Called 6/8, no action. Emailed 6/10, no action. Calles 6/16, no action. I do not even know if they are still in company. Searched their site and it states they are trying to deliver orders placed by May 4th? Why are they taking new orders and charging clients if they can’t fill them – .
Order has been pressed in front of the line to ship amongst thousands of other orders. We say sorry for the trouble triggered. At the moment we are experiencing a high volume of orders and questions and are doing our finest to capture up and get to as many consumers as possible.
06/19/2020I positioned my order on 5/23/20, as of today 6/20/20 I still have actually not gotten shipping/tracking info. I’ve emailed two times and called with no success. . Lastly today spoke to representative who mentioned they would email me tracking info however might not offer ship date. I bought 1 package at full price and another at half off, invested a total of $224 ().
As I was typing this complaint I did get an email which was supposedly going to have my tracking number, well it’s simply my order confirmation ONCE AGAIN and still NO tracking number. Extremely disappointed as I was anticipating to have this by Daddies Day. Order was pressed to the front of the line.
At the moment we are experiencing a high volume of orders and queries and are doing our best to capture up and get to as numerous customers as possible. We truly apologize we could not fulfill your requirements and we hope that when everything stabilizes once again that you would reevaluate SNOW.Thank you for providing yourself the chance of belonging to the SNOW household.
50) and got same on 03-02-20, On 03-20-20, I called customer Providers about being unhappy with the arise from the system, They sent more serum for me to attempt, which still DID NOT lighten my teeth. I called this business several times about the product: 03-20-20, 04-09-20, 04-16-20, After no reply again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Do not enjoy your product? No worries! We provide a 1 month refund ensure with full refund on any used or unused items. Consumer simply needs to pay return label. Just return your items to us within thirty days of putting your order. Consumer is responsible for return shipping expenses.
Any type of refund will be provided as shop credit if returned after your 30-day window. Due to the fact that of the nature of our company and items, we are unable to restock or resale any items. Please visit our Returns Center to initiate our return process. ******************************************* I called SNOW within the 1 month duration, but they kept jacking me around, SO that the thirty days duration had passed when the company last sent me the refund site.
Order was delivered March 2, 2020. ************************************************************************************** Order was provided in 3 service day. We provide a 30 day refund guarantee with complete refund on any utilized or unused items (). Consumer just has to pay return label. Merely return your items to us within thirty days of positioning your order – .
Due to the fact that of the nature of our business and items, we are not able to restock or resale any products. SNOW warrants this gadget for a period of FIVE (5) YEARS after the original date of purchase versus flaws due to malfunctioning craftsmanship or materials occurring from Regular Use of the device.
It does NOT cover cosmetic wear and tear triggered by reasonable wear and tear, or damage triggered by accident, misuse or overlook. Any effort to open or take apart the gadget (or its devices) will void the guarantee. If you discover a problem and notify SNOW throughout the service warranty period, SNOW will, at its discretion, replace the device complimentary of charge.
To settle this I’m trying to find some kind REFUND NOT the exact same jerking around with this company for months. 06/18/2020I acquired a snow teeth bleaching mouthpiece. It broke after 1 week, lights stressed out. I emailed the business multiple times over 2 weeks without any action. I also included pictures and my order number.
We deeply ask forgiveness for the trouble! We are working to fix this issue as rapidly as we can. First, please make sure your phone is credited at least 50% 2nd, please utilize it without a phone case. Third, attempt it in different devices including phone, tablet, computer, laptop, outlout, and so on.
What type of phone do you have?Give your iPhone USB Access. . Then give you iPhone USB Gain access to. If the speeding up light is still no longer working, then please confirm your order number, and shipping address. In the meantime, you can utilize the accelerating mouth piece without the light. Simply keep the serum in longer (an additional 10 minutes).
75. Order number is # ************. I have called over 12 times – both voicemails are full. When I was able to leave a message – nobody returned my call. I have actually also sent various emails to ask on my order. At this moment I just want a refund, but can’t get ahold of an individual to speak to about my order.
Order has actually been pressed to the front of the line. We excuse the hassle caused. At the moment we are experiencing a high volume of orders and queries and are doing our best to capture up and get to as many consumers as possible. We truly apologize we could not meet your requirements and we hope that when whatever normalizes again that you would reconsider SNOW. .Thank you for providing yourself the opportunity of belonging to the SNOW family.