06/21/2020I positioned an order for Snow teeth Lightening on 5/21/ 2020. I right away got an e-mail that my order would show up in 1-2 weeks (). I received a produced e-mail on 5/24 specifying that my order would show up in 7-14 days. My account was charged on 5/26. I sent an email checking on my order on 5/31.
Called 6/8, no response. Emailed 6/10, no reaction. Calles 6/16, no reaction. I do not even know if they are still in business. Searched their site and it states they are trying to ship orders placed by May 4th? Why are they taking brand-new orders and charging clients if they can’t fill them – .
Order has been pushed in front of the line to deliver out amongst thousands of other orders. We say sorry for the trouble triggered. At the minute we are experiencing a high volume of orders and queries and are doing our finest to catch up and get to as lots of consumers as possible.
06/19/2020I put my order on 5/23/20, since today 6/20/20 I still have not received shipping/tracking information. I have actually emailed twice and called with no success. . Finally today talked to agent who specified they would email me tracking info however could not provide ship date. I purchased 1 package at full rate and another at half off, spent an overall of $224 ().
As I was typing this problem I did receive an e-mail which was supposedly going to have my tracking number, well it’s simply my order confirmation AGAIN and still NO tracking number. Very disappointed as I was expecting to have this by Dads Day. Order was pressed to the front of the line.
At the minute we are experiencing a high volume of orders and queries and are doing our best to catch up and get to as many consumers as possible. We genuinely apologize we could not fulfill your needs and we hope that when everything stabilizes again that you would reassess SNOW.Thank you for providing yourself the opportunity of being part of the SNOW family.
50) and got very same on 03-02-20, On 03-20-20, I contacted customer Services about being dissatisfied with the arise from the system, They sent out more serum for me to attempt, which still DID NOT whiten my teeth. I contacted this company numerous times about the item: 03-20-20, 04-09-20, 04-16-20, After no reply again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Do not love your product? No worries! We offer a thirty days money back ensure with full refund on any used or unused products. Consumer just has to pay return label. Simply return your items to us within thirty days of placing your order. Consumer is accountable for return shipping costs.
Any type of refund will be provided as store credit if returned after your 30-day window. Since of the nature of our company and items, we are not able to restock or resale any products. Please visit our Returns Center to initiate our return process. ******************************************* I called SNOW within the 30 day period, however they kept jacking me around, SO that the 1 month period had actually passed when the company final sent me the refund site.
Order was provided March 2, 2020. ************************************************************************************** Order was provided in 3 service day. We provide a thirty days money back ensure with full refund on any used or unused products (). Customer simply has to pay return label. Simply return your items to us within one month of placing your order – .
Because of the nature of our business and products, we are unable to restock or resale any items. SNOW warrants this device for a duration of 5 (5) YEARS after the original date of purchase versus defects due to malfunctioning workmanship or products occurring from Normal Usage of the device.
It does NOT cover cosmetic degeneration triggered by fair wear and tear, or damage triggered by accident, misuse or disregard. Any effort to open or take apart the gadget (or its accessories) will void the warranty. If you find a problem and alert SNOW throughout the warranty period, SNOW will, at its discretion, change the gadget free of charge.
To settle this I’m looking for some kind REFUND NOT the very same jerking around with this company for months. 06/18/2020I purchased a snow teeth whitening mouth piece. It broke after 1 week, lights stressed out. I emailed the company several times over two weeks without any reaction. I likewise consisted of photos and my order number.
We deeply apologize for the hassle! We are working to resolve this concern as rapidly as we can. Initially, please ensure your phone is charged to at least 50% 2nd, please use it without a phone case. Third, try it in various devices including phone, tablet, computer, laptop, outlout, and so on.
What type of phone do you have?Give your iPhone USB Gain access to. . Then give you iPhone USB Gain access to. If the accelerating light is still no longer working, then please verify your order number, and shipping address. In the meantime, you can use the accelerating mouthpiece without the light. Just keep the serum in longer (an extra 10 minutes).
75. Order number is # ************. I have actually called over 12 times – both voicemails are full. When I was able to leave a message – nobody returned my call. I have actually likewise sent out numerous emails to inquire on my order. At this point I just desire a refund, however can’t get ahold of an individual to speak to about my order.
Order has been pressed to the front of the line. We apologize for the inconvenience caused. At the minute we are experiencing a high volume of orders and inquiries and are doing our finest to capture up and get to as numerous consumers as possible. We really apologize we couldn’t satisfy your needs and we hope that when whatever stabilizes again that you would reconsider SNOW. .Thank you for providing yourself the opportunity of belonging to the SNOW household.