06/21/2020I positioned an order for Snow teeth Whitening on 5/21/ 2020. I right away received an e-mail that my order would arrive in 1-2 weeks (). I received a produced email on 5/24 stating that my order would get here in 7-14 days. My account was charged on 5/26. I sent an e-mail monitoring on my order on 5/31.
Called 6/8, no reaction. Emailed 6/10, no reaction. Calles 6/16, no action. I don’t even understand if they are still in organization. Looked on their website and it states they are trying to ship orders positioned by May 4th? Why are they taking new orders and charging customers if they can’t fill them – .
Order has been pushed in front of the line to ship among thousands of other orders. We ask forgiveness for the trouble caused. At the minute we are experiencing a high volume of orders and queries and are doing our best to catch up and get to as numerous customers as possible.
06/19/2020I placed my order on 5/23/20, since today 6/20/20 I still have actually not received shipping/tracking info. I’ve emailed two times and called with no success. . Lastly today talked to agent who mentioned they would email me tracking details but might not supply ship date. I acquired 1 kit at full price and another at half off, spent a total of $224 ().
As I was typing this grievance I did receive an email which was apparently going to have my tracking number, well it’s simply my order verification AGAIN and still NO tracking number. Very disappointed as I was anticipating to have this by Fathers Day. Order was pushed to the front of the line.
At the moment we are experiencing a high volume of orders and questions and are doing our best to catch up and get to as lots of clients as possible. We really apologize we could not satisfy your needs and we hope that when everything normalizes once again that you would reevaluate SNOW.Thank you for giving yourself the opportunity of becoming part of the SNOW household.
50) and got exact same on 03-02-20, On 03-20-20, I got in touch with customer Services about being dissatisfied with the results from the system, They sent more serum for me to attempt, which still DID NOT whiten my teeth. I called this business a number of times about the item: 03-20-20, 04-09-20, 04-16-20, After no reply again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Don’t love your product? No concerns! We provide an one month money back ensure with full refund on any used or unused items. Client simply needs to pay return label. Just return your items to us within 30 days of placing your order. Client is responsible for return shipping expenses.
Any kind of refund will be released as store credit if returned after your 30-day window. Due to the fact that of the nature of our company and items, we are unable to restock or resale any products. Please visit our Returns Center to start our return procedure. ******************************************* I contacted SNOW within the thirty days period, but they kept jacking me around, SO that the 30 Day duration had passed when the company last sent me the refund site.
Order was delivered March 2, 2020. ************************************************************************************** Order was provided in 3 business day. We provide a 1 month cash back guarantee with full refund on any utilized or unused items (). Consumer simply needs to pay return label. Just return your items to us within thirty days of putting your order – .
Because of the nature of our service and products, we are not able to restock or resale any items. SNOW warrants this device for a duration of 5 (5) YEARS after the original date of purchase versus defects due to malfunctioning workmanship or products emerging from Typical Use of the device.
It does NOT cover cosmetic wear and tear triggered by reasonable wear and tear, or damage caused by mishap, abuse or overlook. Any effort to open or take apart the gadget (or its accessories) will void the warranty. If you find a problem and inform SNOW during the warranty period, SNOW will, at its discretion, replace the gadget free of charge.
To settle this I’m looking for some kind REFUND NOT the exact same jerking around with this company for months. 06/18/2020I bought a snow teeth lightening mouth piece. It broke after 1 week, lights burnt out. I emailed the business multiple times over 2 weeks with no response. I likewise consisted of pictures and my order number.
We deeply excuse the inconvenience! We are working to solve this problem as rapidly as we can. Initially, please make certain your phone is credited a minimum of 50% Second, please utilize it without a phone case. Third, attempt it in different gadgets including phone, tablet, computer system, laptop, outlout, and so on.
What type of phone do you have?Give your iPhone USB Gain access to. . Then give you iPhone USB Gain access to. If the accelerating light is still no longer working, then please verify your order number, and shipping address. In the meantime, you can utilize the accelerating mouth piece without the light. Simply keep the serum in longer (an additional 10 minutes).
75. Order number is # ************. I have actually called over 12 times – both voicemails are complete. When I was able to leave a message – no one returned my call. I have also sent many e-mails to ask on my order. At this moment I just want a refund, however can’t get ahold of an individual to talk to about my order.
Order has actually been pushed to the front of the line. We excuse the trouble triggered. At the minute we are experiencing a high volume of orders and questions and are doing our finest to capture up and get to as many consumers as possible. We truly apologize we couldn’t fulfill your needs and we hope that when everything stabilizes once again that you would reassess SNOW. .Thank you for providing yourself the opportunity of belonging to the SNOW family.