06/21/2020I put an order for Snow teeth Bleaching on 5/21/ 2020. I immediately received an e-mail that my order would get here in 1-2 weeks (). I received a produced email on 5/24 stating that my order would show up in 7-14 days. My account was charged on 5/26. I sent an e-mail checking on my order on 5/31.
Called 6/8, no response. Emailed 6/10, no action. Calles 6/16, no response. I do not even know if they are still in organization. Looked on their website and it states they are trying to ship orders placed by May 4th? Why are they taking brand-new orders and charging customers if they can’t fill them – .
Order has been pressed in front of the line to ship among countless other orders. We excuse the hassle triggered. At the moment we are experiencing a high volume of orders and inquiries and are doing our best to catch up and get to as many consumers as possible.
06/19/2020I placed my order on 5/23/20, since today 6/20/20 I still have actually not gotten shipping/tracking information. I have actually emailed twice and called with no success. . Lastly today spoke to representative who stated they would email me tracking details but could not supply ship date. I bought 1 kit at complete cost and another at half off, spent an overall of $224 ().
As I was typing this complaint I did get an email which was supposedly going to have my tracking number, well it’s simply my order confirmation ONCE AGAIN and still NO tracking number. Extremely disappointed as I was expecting to have this by Fathers Day. Order was pushed to the front of the line.
At the moment we are experiencing a high volume of orders and questions and are doing our best to catch up and get to as numerous customers as possible. We truly apologize we could not meet your needs and we hope that when whatever stabilizes again that you would reconsider SNOW.Thank you for providing yourself the chance of becoming part of the SNOW household.
50) and received exact same on 03-02-20, On 03-20-20, I got in touch with customer Providers about being dissatisfied with the outcomes from the system, They sent more serum for me to try, which still DID NOT bleach my teeth. I called this company several times about the product: 03-20-20, 04-09-20, 04-16-20, After no reply again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Do not like your item? No concerns! We provide an one month cash back guarantee with full refund on any used or unused items. Customer simply has to pay return label. Merely return your products to us within 30 days of positioning your order. Consumer is accountable for return shipping costs.
Any type of refund will be issued as shop credit if returned after your 30-day window. Since of the nature of our service and items, we are unable to restock or resale any items. Please visit our Returns Center to initiate our return process. ******************************************* I contacted SNOW within the one month period, however they kept jacking me around, SO that the one month period had passed when the business final sent me the refund website.
Order was delivered March 2, 2020. ************************************************************************************** Order was provided in 3 business day. We provide a 1 month refund ensure with complete refund on any utilized or unused items (). Client simply needs to pay return label. Merely return your products to us within 30 days of placing your order – .
Since of the nature of our organization and items, we are not able to restock or resale any items. SNOW warrants this device for a period of 5 (5) YEARS after the initial date of purchase versus defects due to defective craftsmanship or products developing from Normal Use of the device.
It does NOT cover cosmetic deterioration brought on by fair wear and tear, or damage caused by accident, abuse or disregard. Any attempt to open or take apart the device (or its devices) will void the guarantee. If you discover a defect and notify SNOW throughout the warranty duration, SNOW will, at its discretion, replace the gadget free of charge.
To settle this I’m looking for some kind REFUND NOT the same jerking around with this company for months. 06/18/2020I purchased a snow teeth bleaching mouth piece. It broke after 1 week, lights burnt out. I emailed the company multiple times over 2 weeks without any reaction. I likewise included photos and my order number.
We deeply ask forgiveness for the inconvenience! We are working to solve this issue as quickly as we can. First, please make sure your phone is charged to a minimum of 50% 2nd, please utilize it without a phone case. Third, try it in different gadgets including phone, tablet, computer system, laptop computer, outlout, and so on.
What sort of phone do you have?Give your iPhone USB Gain access to. . Then give you iPhone USB Access. If the accelerating light is still no longer working, then please confirm your order number, and shipping address. In the meantime, you can utilize the accelerating mouth piece without the light. Simply keep the serum in longer (an extra 10 minutes).
75. Order number is # ************. I have actually called over 12 times – both voicemails are complete. When I was able to leave a message – nobody returned my call. I have likewise sent out many emails to ask on my order. At this point I just want a refund, however can’t get ahold of a person to talk to about my order.
Order has been pressed to the front of the line. We excuse the inconvenience caused. At the minute we are experiencing a high volume of orders and inquiries and are doing our finest to catch up and get to as numerous consumers as possible. We truly apologize we could not fulfill your requirements and we hope that when whatever stabilizes again that you would reconsider SNOW. .Thank you for offering yourself the opportunity of becoming part of the SNOW family.