06/21/2020I positioned an order for Snow teeth Whitening on 5/21/ 2020. I immediately received an email that my order would show up in 1-2 weeks (). I received a generated email on 5/24 stating that my order would arrive in 7-14 days. My account was charged on 5/26. I sent out an e-mail monitoring on my order on 5/31.
Called 6/8, no response. Emailed 6/10, no response. Calles 6/16, no response. I don’t even understand if they are still in business. Looked on their site and it states they are attempting to deliver orders put by May fourth? Why are they taking new orders and charging clients if they can’t fill them – .
Order has actually been pressed in front of the line to ship among countless other orders. We excuse the trouble triggered. At the minute we are experiencing a high volume of orders and questions and are doing our finest to capture up and get to as lots of consumers as possible.
06/19/2020I put my order on 5/23/20, since today 6/20/20 I still have actually not gotten shipping/tracking info. I have actually emailed two times and called without any success. . Finally today spoke to agent who stated they would email me tracking info but might not supply ship date. I acquired 1 package at complete cost and another at half off, spent an overall of $224 ().
As I was typing this complaint I did receive an e-mail which was allegedly going to have my tracking number, well it’s just my order confirmation AGAIN and still NO tracking number. Very dissatisfied as I was anticipating to have this by Daddies Day. Order was pressed to the front of the line.
At the minute we are experiencing a high volume of orders and questions and are doing our finest to capture up and get to as lots of consumers as possible. We really apologize we could not meet your needs and we hope that when everything stabilizes once again that you would reevaluate SNOW.Thank you for giving yourself the opportunity of belonging to the SNOW family.
50) and received exact same on 03-02-20, On 03-20-20, I called client Solutions about being dissatisfied with the outcomes from the system, They sent more serum for me to try, which still DID NOT lighten my teeth. I called this company numerous times about the item: 03-20-20, 04-09-20, 04-16-20, After no reply once again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Do not like your product? No concerns! We provide a 30 day cash back guarantee with full refund on any utilized or unused items. Customer simply needs to pay return label. Just return your products to us within one month of positioning your order. Client is accountable for return shipping costs.
Any type of refund will be issued as shop credit if returned after your 30-day window. Since of the nature of our business and items, we are unable to restock or resale any products. Please visit our Returns Center to start our return procedure. ******************************************* I got in touch with SNOW within the 30 day period, but they kept jacking me around, SO that the 30 Day period had actually passed when the business last sent me the refund site.
Order was provided March 2, 2020. ************************************************************************************** Order was delivered in 3 business day. We provide a thirty days money back guarantee with full refund on any utilized or unused items (). Consumer simply has to pay return label. Just return your items to us within one month of putting your order – .
Due to the fact that of the nature of our organization and products, we are not able to restock or resale any items. SNOW warrants this gadget for a duration of FIVE (5) YEARS after the initial date of purchase against defects due to defective workmanship or materials developing from Regular Usage of the device.
It does NOT cover cosmetic wear and tear triggered by fair wear and tear, or damage caused by mishap, abuse or overlook. Any attempt to open or take apart the device (or its accessories) will void the warranty. If you find a defect and inform SNOW during the guarantee period, SNOW will, at its discretion, change the device totally free of charge.
To settle this I’m searching for some kind REFUND NOT the same jerking around with this company for months. 06/18/2020I acquired a snow teeth lightening mouth piece. It broke after 1 week, lights burnt out. I emailed the business several times over 2 weeks without any reaction. I likewise included images and my order number.
We deeply ask forgiveness for the inconvenience! We are working to fix this concern as rapidly as we can. Initially, please ensure your phone is charged to a minimum of 50% 2nd, please use it without a phone case. Third, try it in different devices including phone, tablet, computer, laptop computer, outlout, and so on.
What sort of phone do you have?Give your iPhone USB Access. . Then provide you iPhone USB Access. If the speeding up light is still no longer working, then please confirm your order number, and shipping address. In the meantime, you can utilize the accelerating mouth piece without the light. Just keep the serum in longer (an extra 10 minutes).
75. Order number is # ************. I have called over 12 times – both voicemails are full. When I had the ability to leave a message – nobody returned my call. I have actually likewise sent various emails to inquire on my order. At this moment I just desire a refund, however can’t get ahold of a person to speak to about my order.
Order has actually been pressed to the front of the line. We say sorry for the hassle caused. At the moment we are experiencing a high volume of orders and questions and are doing our finest to catch up and get to as many clients as possible. We genuinely apologize we could not fulfill your requirements and we hope that when everything normalizes again that you would reassess SNOW. .Thank you for giving yourself the chance of belonging to the SNOW family.