06/21/2020I placed an order for Snow teeth Bleaching on 5/21/ 2020. I instantly got an email that my order would get here in 1-2 weeks (). I got a generated email on 5/24 specifying that my order would show up in 7-14 days. My account was charged on 5/26. I sent an email checking on my order on 5/31.
Called 6/8, no action. Emailed 6/10, no response. Calles 6/16, no response. I don’t even understand if they are still in service. Searched their website and it states they are trying to ship orders placed by May fourth? Why are they taking brand-new orders and charging customers if they can’t fill them – .
Order has been pressed in front of the line to ship among thousands of other orders. We apologize for the trouble caused. At the moment we are experiencing a high volume of orders and questions and are doing our finest to catch up and get to as numerous customers as possible.
06/19/2020I put my order on 5/23/20, since today 6/20/20 I still have not received shipping/tracking details. I’ve emailed two times and called with no success. . Lastly today spoke with agent who specified they would email me tracking info but could not provide ship date. I purchased 1 set at complete cost and another at half off, spent a total of $224 ().
As I was typing this complaint I did get an e-mail which was apparently going to have my tracking number, well it’s just my order verification ONCE AGAIN and still NO tracking number. Extremely dissatisfied as I was anticipating to have this by Dads Day. Order was pressed to the front of the line.
At the minute we are experiencing a high volume of orders and queries and are doing our best to capture up and get to as numerous consumers as possible. We genuinely apologize we couldn’t satisfy your needs and we hope that when whatever stabilizes again that you would reevaluate SNOW.Thank you for providing yourself the chance of becoming part of the SNOW household.
50) and received exact same on 03-02-20, On 03-20-20, I contacted customer Solutions about being dissatisfied with the outcomes from the system, They sent more serum for me to try, which still DID NOT whiten my teeth. I contacted this business several times about the product: 03-20-20, 04-09-20, 04-16-20, After no reply once again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Don’t love your product? No worries! We offer a thirty days refund ensure with complete refund on any utilized or unused products. Consumer just has to pay return label. Just return your products to us within 1 month of positioning your order. Client is accountable for return shipping costs.
Any kind of refund will be released as installment plan if returned after your 30-day window. Due to the fact that of the nature of our service and products, we are not able to restock or resale any items. Please visit our Returns Center to start our return procedure. ******************************************* I contacted SNOW within the 1 month period, but they kept jacking me around, SO that the one month period had actually passed when the business last sent me the refund site.
Order was delivered March 2, 2020. ************************************************************************************** Order was delivered in 3 company day. We provide a 1 month refund guarantee with complete refund on any utilized or unused products (). Customer simply needs to pay return label. Just return your items to us within 30 days of placing your order – .
Because of the nature of our service and items, we are unable to restock or resale any products. SNOW warrants this gadget for a duration of FIVE (5) YEARS after the original date of purchase versus problems due to defective workmanship or materials developing from Normal Usage of the gadget.
It does NOT cover cosmetic degeneration triggered by fair wear and tear, or damage caused by mishap, abuse or overlook. Any effort to open or take apart the gadget (or its accessories) will void the service warranty. If you discover a flaw and notify SNOW during the service warranty period, SNOW will, at its discretion, change the device free of charge.
To settle this I’m trying to find some kind REFUND NOT the very same jerking around with this business for months. 06/18/2020I acquired a snow teeth whitening mouthpiece. It broke after 1 week, lights stressed out. I emailed the company numerous times over two weeks without any action. I also consisted of photos and my order number.
We deeply excuse the trouble! We are working to resolve this problem as rapidly as we can. First, please make certain your phone is credited a minimum of 50% 2nd, please use it without a phone case. Third, attempt it in different devices including phone, tablet, computer, laptop, outlout, etc.
What kind of phone do you have?Give your iPhone USB Gain access to. . Then provide you iPhone USB Gain access to. If the accelerating light is still no longer working, then please verify your order number, and shipping address. In the meantime, you can use the speeding up mouthpiece without the light. Simply keep the serum in longer (an additional 10 minutes).
75. Order number is # ************. I have called over 12 times – both voicemails are complete. When I was able to leave a message – nobody returned my call. I have actually also sent numerous emails to inquire on my order. At this moment I just want a refund, however can’t get ahold of a person to speak to about my order.
Order has actually been pressed to the front of the line. We excuse the hassle caused. At the minute we are experiencing a high volume of orders and inquiries and are doing our best to capture up and get to as lots of clients as possible. We truly apologize we couldn’t satisfy your needs and we hope that when whatever stabilizes once again that you would reassess SNOW. .Thank you for providing yourself the opportunity of being part of the SNOW family.