06/21/2020I placed an order for Snow teeth Whitening on 5/21/ 2020. I instantly received an email that my order would show up in 1-2 weeks (). I received a created e-mail on 5/24 mentioning that my order would arrive in 7-14 days. My account was charged on 5/26. I sent an e-mail checking on my order on 5/31.
Called 6/8, no action. Emailed 6/10, no response. Calles 6/16, no response. I don’t even understand if they are still in business. Looked on their website and it states they are attempting to ship orders placed by May 4th? Why are they taking new orders and charging clients if they can’t fill them – .
Order has actually been pressed in front of the line to ship out among thousands of other orders. We say sorry for the inconvenience triggered. At the moment we are experiencing a high volume of orders and inquiries and are doing our best to capture up and get to as many customers as possible.
06/19/2020I put my order on 5/23/20, since today 6/20/20 I still have not received shipping/tracking information. I’ve emailed two times and called without any success. . Finally today spoke with agent who stated they would email me tracking info but might not offer ship date. I acquired 1 set at full price and another at half off, invested an overall of $224 ().
As I was typing this problem I did receive an e-mail which was apparently going to have my tracking number, well it’s simply my order verification ONCE AGAIN and still NO tracking number. Very disappointed as I was expecting to have this by Daddies Day. Order was pushed to the front of the line.
At the moment we are experiencing a high volume of orders and queries and are doing our finest to catch up and get to as lots of clients as possible. We genuinely apologize we couldn’t fulfill your needs and we hope that when everything stabilizes once again that you would reconsider SNOW.Thank you for giving yourself the opportunity of being part of the SNOW household.
50) and received exact same on 03-02-20, On 03-20-20, I called client Solutions about being dissatisfied with the results from the system, They sent out more serum for me to try, which still DID NOT whiten my teeth. I called this company several times about the product: 03-20-20, 04-09-20, 04-16-20, After no reply again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Don’t enjoy your item? No concerns! We offer an one month cash back guarantee with complete refund on any used or unused items. Client simply needs to pay return label. Just return your products to us within 30 days of putting your order. Client is accountable for return shipping costs.
Any type of refund will be provided as store credit if returned after your 30-day window. Due to the fact that of the nature of our company and products, we are not able to restock or resale any products. Please visit our Returns Center to initiate our return procedure. ******************************************* I got in touch with SNOW within the one month period, however they kept jacking me around, SO that the 1 month duration had actually passed when the business last sent me the refund website.
Order was delivered March 2, 2020. ************************************************************************************** Order was delivered in 3 service day. We provide a thirty days refund guarantee with full refund on any used or unused items (). Client simply has to pay return label. Merely return your products to us within 1 month of putting your order – .
Since of the nature of our business and products, we are not able to restock or resale any products. SNOW warrants this device for a period of FIVE (5) YEARS after the initial date of purchase versus problems due to defective craftsmanship or products emerging from Typical Use of the gadget.
It does NOT cover cosmetic wear and tear brought on by reasonable wear and tear, or damage caused by accident, abuse or neglect. Any effort to open or take apart the gadget (or its devices) will void the service warranty. If you discover a flaw and notify SNOW during the service warranty duration, SNOW will, at its discretion, replace the gadget totally free of charge.
To settle this I’m looking for some kind REFUND NOT the exact same jerking around with this company for months. 06/18/2020I bought a snow teeth lightening mouthpiece. It broke after 1 week, lights stressed out. I emailed the company numerous times over two weeks with no action. I likewise consisted of photos and my order number.
We deeply say sorry for the inconvenience! We are working to resolve this problem as quickly as we can. Initially, please ensure your phone is charged to at least 50% Second, please utilize it without a phone case. Third, attempt it in various gadgets consisting of phone, tablet, computer system, laptop computer, outlout, and so on.
What type of phone do you have?Give your iPhone USB Gain access to. . Then offer you iPhone USB Gain access to. If the accelerating light is still no longer working, then please verify your order number, and shipping address. In the meantime, you can utilize the speeding up mouthpiece without the light. Just keep the serum in longer (an additional 10 minutes).
75. Order number is # ************. I have called over 12 times – both voicemails are complete. When I was able to leave a message – nobody returned my call. I have actually also sent many e-mails to ask on my order. At this moment I just desire a refund, but can’t get ahold of a person to talk to about my order.
Order has actually been pushed to the front of the line. We say sorry for the inconvenience caused. At the moment we are experiencing a high volume of orders and questions and are doing our best to capture up and get to as many customers as possible. We genuinely apologize we could not fulfill your requirements and we hope that when whatever stabilizes again that you would reevaluate SNOW. .Thank you for giving yourself the chance of being part of the SNOW family.