06/21/2020I put an order for Snow teeth Lightening on 5/21/ 2020. I immediately got an email that my order would get here in 1-2 weeks (). I got a produced email on 5/24 mentioning that my order would get here in 7-14 days. My account was charged on 5/26. I sent an email checking on my order on 5/31.
Called 6/8, no action. Emailed 6/10, no reaction. Calles 6/16, no response. I do not even understand if they are still in service. Searched their site and it states they are attempting to ship orders put by May fourth? Why are they taking new orders and charging consumers if they can’t fill them – .
Order has been pressed in front of the line to ship amongst countless other orders. We say sorry for the inconvenience caused. At the minute we are experiencing a high volume of orders and queries and are doing our best to catch up and get to as numerous customers as possible.
06/19/2020I positioned my order on 5/23/20, since today 6/20/20 I still have actually not received shipping/tracking info. I’ve emailed two times and called with no success. . Lastly today talked to agent who mentioned they would email me tracking info but might not offer ship date. I acquired 1 package at complete rate and another at half off, invested an overall of $224 ().
As I was typing this grievance I did receive an e-mail which was supposedly going to have my tracking number, well it’s just my order confirmation ONCE AGAIN and still NO tracking number. Really dissatisfied as I was anticipating to have this by Daddies Day. Order was pressed to the front of the line.
At the moment we are experiencing a high volume of orders and queries and are doing our finest to catch up and get to as many clients as possible. We really apologize we couldn’t meet your requirements and we hope that when whatever normalizes once again that you would reconsider SNOW.Thank you for offering yourself the chance of belonging to the SNOW family.
50) and received exact same on 03-02-20, On 03-20-20, I contacted customer Solutions about being unhappy with the arise from the system, They sent more serum for me to attempt, which still DID NOT whiten my teeth. I called this company a number of times about the item: 03-20-20, 04-09-20, 04-16-20, After no reply once again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Do not love your item? No concerns! We provide a 1 month money back ensure with complete refund on any utilized or unused items. Client simply needs to pay return label. Merely return your items to us within one month of positioning your order. Consumer is accountable for return shipping expenses.
Any kind of refund will be issued as store credit if returned after your 30-day window. Because of the nature of our service and items, we are not able to restock or resale any products. Please visit our Returns Center to start our return procedure. ******************************************* I contacted SNOW within the 30 day duration, but they kept jacking me around, SO that the thirty days period had actually passed when the company final sent me the refund website.
Order was provided March 2, 2020. ************************************************************************************** Order was provided in 3 company day. We offer an one month refund guarantee with full refund on any utilized or unused products (). Client just has to pay return label. Just return your items to us within 1 month of putting your order – .
Due to the fact that of the nature of our organization and items, we are unable to restock or resale any products. SNOW warrants this gadget for a duration of 5 (5) YEARS after the initial date of purchase versus flaws due to malfunctioning workmanship or materials occurring from Typical Use of the gadget.
It does NOT cover cosmetic degeneration triggered by fair wear and tear, or damage caused by accident, abuse or overlook. Any effort to open or take apart the gadget (or its devices) will void the warranty. If you discover a flaw and alert SNOW during the service warranty duration, SNOW will, at its discretion, change the device totally free of charge.
To settle this I’m searching for some kind REFUND NOT the very same jerking around with this company for months. 06/18/2020I purchased a snow teeth whitening mouth piece. It broke after 1 week, lights stressed out. I emailed the business multiple times over 2 weeks with no response. I also included images and my order number.
We deeply apologize for the hassle! We are working to resolve this concern as rapidly as we can. First, please ensure your phone is charged to a minimum of 50% Second, please utilize it without a phone case. Third, attempt it in various devices including phone, tablet, computer, laptop, outlout, and so on.
What kind of phone do you have?Give your iPhone USB Access. . Then provide you iPhone USB Access. If the accelerating light is still no longer working, then please confirm your order number, and shipping address. In the meantime, you can utilize the speeding up mouth piece without the light. Just keep the serum in longer (an additional 10 minutes).
75. Order number is # ************. I have called over 12 times – both voicemails are complete. When I had the ability to leave a message – nobody returned my call. I have also sent numerous emails to ask on my order. At this point I simply want a refund, but can’t get ahold of a person to talk to about my order.
Order has been pushed to the front of the line. We ask forgiveness for the trouble triggered. At the moment we are experiencing a high volume of orders and inquiries and are doing our best to catch up and get to as numerous customers as possible. We really apologize we couldn’t fulfill your needs and we hope that when whatever normalizes once again that you would reconsider SNOW. .Thank you for offering yourself the opportunity of becoming part of the SNOW household.