06/21/2020I placed an order for Snow teeth Whitening on 5/21/ 2020. I immediately got an e-mail that my order would get here in 1-2 weeks (). I got a produced email on 5/24 stating that my order would arrive in 7-14 days. My account was charged on 5/26. I sent an email checking on my order on 5/31.
Called 6/8, no action. Emailed 6/10, no response. Calles 6/16, no action. I don’t even understand if they are still in business. Looked on their website and it says they are attempting to deliver orders placed by May 4th? Why are they taking new orders and charging customers if they can’t fill them – .
Order has actually been pushed in front of the line to deliver out among countless other orders. We excuse the trouble triggered. At the moment we are experiencing a high volume of orders and queries and are doing our finest to capture up and get to as lots of consumers as possible.
06/19/2020I positioned my order on 5/23/20, as of today 6/20/20 I still have actually not received shipping/tracking details. I have actually emailed twice and called without any success. . Finally today spoke with representative who mentioned they would email me tracking information however could not supply ship date. I bought 1 kit at complete rate and another at half off, spent an overall of $224 ().
As I was typing this problem I did get an e-mail which was apparently going to have my tracking number, well it’s simply my order confirmation AGAIN and still NO tracking number. Really dissatisfied as I was anticipating to have this by Daddies Day. Order was pushed to the front of the line.
At the moment we are experiencing a high volume of orders and inquiries and are doing our finest to catch up and get to as many consumers as possible. We genuinely apologize we could not meet your needs and we hope that when whatever normalizes once again that you would reevaluate SNOW.Thank you for giving yourself the chance of belonging to the SNOW household.
50) and received exact same on 03-02-20, On 03-20-20, I contacted client Services about being dissatisfied with the results from the system, They sent out more serum for me to attempt, which still DID NOT bleach my teeth. I contacted this business numerous times about the product: 03-20-20, 04-09-20, 04-16-20, After no reply again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Do not enjoy your product? No concerns! We provide a 30 day refund guarantee with complete refund on any used or unused products. Consumer just has to pay return label. Just return your products to us within thirty days of positioning your order. Consumer is accountable for return shipping costs.
Any type of refund will be provided as store credit if returned after your 30-day window. Since of the nature of our company and items, we are unable to restock or resale any items. Please visit our Returns Center to initiate our return procedure. ******************************************* I got in touch with SNOW within the 30 day period, however they kept jacking me around, SO that the 1 month period had passed when the business final sent me the refund website.
Order was provided March 2, 2020. ************************************************************************************** Order was provided in 3 service day. We provide a 1 month refund guarantee with complete refund on any used or unused items (). Customer just needs to pay return label. Merely return your items to us within thirty days of placing your order – .
Due to the fact that of the nature of our service and products, we are not able to restock or resale any products. SNOW warrants this device for a duration of FIVE (5) YEARS after the original date of purchase against flaws due to defective craftsmanship or materials developing from Regular Usage of the gadget.
It does NOT cover cosmetic deterioration brought on by reasonable wear and tear, or damage caused by accident, abuse or disregard. Any attempt to open or take apart the gadget (or its devices) will void the service warranty. If you find a problem and notify SNOW throughout the service warranty duration, SNOW will, at its discretion, change the device totally free of charge.
To settle this I’m trying to find some kind REFUND NOT the exact same jerking around with this business for months. 06/18/2020I purchased a snow teeth bleaching mouth piece. It broke after 1 week, lights stressed out. I emailed the company several times over two weeks without any reaction. I likewise included pictures and my order number.
We deeply apologize for the hassle! We are working to fix this issue as quickly as we can. First, please make sure your phone is credited a minimum of 50% 2nd, please use it without a phone case. Third, try it in various devices including phone, tablet, computer, laptop computer, outlout, and so on.
What sort of phone do you have?Give your iPhone USB Access. . Then provide you iPhone USB Gain access to. If the speeding up light is still no longer working, then please confirm your order number, and shipping address. In the meantime, you can utilize the speeding up mouth piece without the light. Just keep the serum in longer (an extra 10 minutes).
75. Order number is # ************. I have actually called over 12 times – both voicemails are full. When I was able to leave a message – nobody returned my call. I have also sent out various e-mails to ask on my order. At this moment I just want a refund, but can’t get ahold of a person to speak to about my order.
Order has actually been pushed to the front of the line. We excuse the trouble triggered. At the minute we are experiencing a high volume of orders and questions and are doing our finest to capture up and get to as numerous consumers as possible. We really apologize we could not fulfill your requirements and we hope that when whatever stabilizes once again that you would reassess SNOW. .Thank you for giving yourself the chance of belonging to the SNOW household.