06/21/2020I placed an order for Snow teeth Whitening on 5/21/ 2020. I instantly received an email that my order would arrive in 1-2 weeks (). I got a created e-mail on 5/24 specifying that my order would show up in 7-14 days. My account was charged on 5/26. I sent an email checking on my order on 5/31.
Called 6/8, no response. Emailed 6/10, no action. Calles 6/16, no action. I do not even understand if they are still in company. Searched their website and it says they are attempting to deliver orders put by May 4th? Why are they taking brand-new orders and charging consumers if they can’t fill them – .
Order has actually been pushed in front of the line to deliver out amongst thousands of other orders. We ask forgiveness for the trouble triggered. At the minute we are experiencing a high volume of orders and queries and are doing our finest to capture up and get to as numerous consumers as possible.
06/19/2020I put my order on 5/23/20, as of today 6/20/20 I still have actually not received shipping/tracking details. I have actually emailed two times and called with no success. . Lastly today spoke with representative who stated they would email me tracking details but could not supply ship date. I acquired 1 kit at full rate and another at half off, invested an overall of $224 ().
As I was typing this complaint I did get an email which was allegedly going to have my tracking number, well it’s just my order confirmation ONCE AGAIN and still NO tracking number. Really disappointed as I was expecting to have this by Daddies Day. Order was pressed to the front of the line.
At the minute we are experiencing a high volume of orders and questions and are doing our best to catch up and get to as many consumers as possible. We genuinely apologize we couldn’t satisfy your needs and we hope that when everything stabilizes once again that you would reconsider SNOW.Thank you for giving yourself the chance of belonging to the SNOW household.
50) and received very same on 03-02-20, On 03-20-20, I called customer Providers about being dissatisfied with the arise from the system, They sent out more serum for me to attempt, which still DID NOT whiten my teeth. I called this company several times about the product: 03-20-20, 04-09-20, 04-16-20, After no reply again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Do not love your item? No concerns! We use an one month money back guarantee with full refund on any utilized or unused products. Client simply needs to pay return label. Just return your items to us within 30 days of placing your order. Consumer is accountable for return shipping costs.
Any kind of refund will be issued as store credit if returned after your 30-day window. Because of the nature of our business and products, we are not able to restock or resale any items. Please visit our Returns Center to initiate our return process. ******************************************* I called SNOW within the 1 month period, however they kept jacking me around, SO that the one month duration had passed when the company final sent me the refund website.
Order was provided March 2, 2020. ************************************************************************************** Order was provided in 3 company day. We use a thirty days cash back guarantee with full refund on any used or unused items (). Consumer just has to pay return label. Merely return your items to us within 1 month of putting your order – .
Since of the nature of our company and products, we are not able to restock or resale any products. SNOW warrants this gadget for a period of 5 (5) YEARS after the original date of purchase against flaws due to malfunctioning craftsmanship or products occurring from Typical Use of the gadget.
It does NOT cover cosmetic degeneration caused by reasonable wear and tear, or damage triggered by accident, misuse or neglect. Any attempt to open or take apart the device (or its devices) will void the guarantee. If you discover a problem and inform SNOW during the warranty period, SNOW will, at its discretion, replace the device totally free of charge.
To settle this I’m trying to find some kind REFUND NOT the exact same jerking around with this business for months. 06/18/2020I bought a snow teeth bleaching mouthpiece. It broke after 1 week, lights burnt out. I emailed the company multiple times over 2 weeks with no response. I also consisted of photos and my order number.
We deeply excuse the inconvenience! We are working to resolve this concern as rapidly as we can. Initially, please ensure your phone is charged to at least 50% Second, please use it without a phone case. Third, attempt it in various devices consisting of phone, tablet, computer, laptop computer, outlout, etc.
What kind of phone do you have?Give your iPhone USB Access. . Then provide you iPhone USB Access. If the speeding up light is still no longer working, then please validate your order number, and shipping address. In the meantime, you can use the speeding up mouth piece without the light. Simply keep the serum in longer (an extra 10 minutes).
75. Order number is # ************. I have actually called over 12 times – both voicemails are full. When I was able to leave a message – nobody returned my call. I have actually likewise sent out numerous emails to inquire on my order. At this point I simply want a refund, but can’t get ahold of an individual to speak to about my order.
Order has been pressed to the front of the line. We apologize for the inconvenience caused. At the minute we are experiencing a high volume of orders and inquiries and are doing our best to capture up and get to as lots of customers as possible. We genuinely apologize we couldn’t fulfill your requirements and we hope that when everything normalizes once again that you would reassess SNOW. .Thank you for giving yourself the chance of being part of the SNOW family.