06/21/2020I put an order for Snow teeth Whitening on 5/21/ 2020. I right away received an email that my order would show up in 1-2 weeks (). I received a created email on 5/24 stating that my order would get here in 7-14 days. My account was charged on 5/26. I sent out an e-mail checking on my order on 5/31.
Called 6/8, no reaction. Emailed 6/10, no reaction. Calles 6/16, no action. I don’t even know if they are still in service. Searched their website and it states they are trying to deliver orders positioned by May 4th? Why are they taking brand-new orders and charging consumers if they can’t fill them – .
Order has actually been pushed in front of the line to ship among countless other orders. We excuse the inconvenience triggered. At the minute we are experiencing a high volume of orders and queries and are doing our best to catch up and get to as numerous customers as possible.
06/19/2020I placed my order on 5/23/20, since today 6/20/20 I still have actually not gotten shipping/tracking details. I have actually emailed two times and called without any success. . Lastly today talked to agent who mentioned they would email me tracking details however might not offer ship date. I purchased 1 kit at full rate and another at half off, spent a total of $224 ().
As I was typing this complaint I did get an e-mail which was apparently going to have my tracking number, well it’s just my order verification AGAIN and still NO tracking number. Really dissatisfied as I was anticipating to have this by Daddies Day. Order was pressed to the front of the line.
At the moment we are experiencing a high volume of orders and queries and are doing our finest to capture up and get to as many clients as possible. We really apologize we could not fulfill your requirements and we hope that when everything normalizes again that you would reassess SNOW.Thank you for providing yourself the chance of being part of the SNOW family.
50) and received same on 03-02-20, On 03-20-20, I called customer Services about being dissatisfied with the outcomes from the system, They sent more serum for me to attempt, which still DID NOT whiten my teeth. I contacted this company numerous times about the product: 03-20-20, 04-09-20, 04-16-20, After no reply once again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Do not enjoy your product? No worries! We offer an one month refund ensure with complete refund on any utilized or unused products. Customer just needs to pay return label. Just return your items to us within one month of putting your order. Client is accountable for return shipping costs.
Any type of refund will be provided as store credit if returned after your 30-day window. Due to the fact that of the nature of our organization and products, we are unable to restock or resale any items. Please visit our Returns Center to start our return process. ******************************************* I called SNOW within the one month period, however they kept jacking me around, SO that the 1 month period had passed when the business last sent me the refund site.
Order was delivered March 2, 2020. ************************************************************************************** Order was delivered in 3 organization day. We provide a 1 month money back ensure with full refund on any used or unused products (). Consumer simply needs to pay return label. Just return your items to us within 30 days of placing your order – .
Due to the fact that of the nature of our company and items, we are not able to restock or resale any products. SNOW warrants this device for a period of FIVE (5) YEARS after the original date of purchase versus defects due to malfunctioning craftsmanship or materials arising from Typical Usage of the gadget.
It does NOT cover cosmetic wear and tear triggered by reasonable wear and tear, or damage triggered by mishap, misuse or neglect. Any effort to open or take apart the gadget (or its devices) will void the service warranty. If you discover a problem and notify SNOW during the service warranty duration, SNOW will, at its discretion, replace the device totally free of charge.
To settle this I’m looking for some kind REFUND NOT the same jerking around with this company for months. 06/18/2020I bought a snow teeth lightening mouthpiece. It broke after 1 week, lights burnt out. I emailed the business numerous times over 2 weeks without any response. I also included images and my order number.
We deeply excuse the trouble! We are working to solve this problem as quickly as we can. Initially, please make certain your phone is credited at least 50% 2nd, please use it without a phone case. Third, attempt it in different gadgets consisting of phone, tablet, computer, laptop, outlout, and so on.
What type of phone do you have?Give your iPhone USB Gain access to. . Then provide you iPhone USB Access. If the accelerating light is still no longer working, then please confirm your order number, and shipping address. In the meantime, you can use the speeding up mouthpiece without the light. Just keep the serum in longer (an additional 10 minutes).
75. Order number is # ************. I have actually called over 12 times – both voicemails are full. When I was able to leave a message – no one returned my call. I have actually likewise sent out various e-mails to ask on my order. At this point I simply want a refund, but can’t get ahold of an individual to speak with about my order.
Order has actually been pushed to the front of the line. We apologize for the trouble triggered. At the minute we are experiencing a high volume of orders and inquiries and are doing our finest to catch up and get to as numerous clients as possible. We truly apologize we couldn’t satisfy your requirements and we hope that when whatever normalizes again that you would reevaluate SNOW. .Thank you for providing yourself the chance of belonging to the SNOW household.