06/21/2020I positioned an order for Snow teeth Bleaching on 5/21/ 2020. I immediately received an email that my order would show up in 1-2 weeks (). I received a generated e-mail on 5/24 stating that my order would arrive in 7-14 days. My account was charged on 5/26. I sent an email monitoring on my order on 5/31.
Called 6/8, no action. Emailed 6/10, no action. Calles 6/16, no action. I don’t even know if they are still in business. Searched their site and it states they are trying to ship orders placed by May fourth? Why are they taking brand-new orders and charging consumers if they can’t fill them – .
Order has actually been pressed in front of the line to ship out among thousands of other orders. We excuse the inconvenience triggered. At the minute we are experiencing a high volume of orders and queries and are doing our finest to catch up and get to as lots of customers as possible.
06/19/2020I positioned my order on 5/23/20, as of today 6/20/20 I still have not received shipping/tracking information. I have actually emailed twice and called with no success. . Lastly today spoke with agent who specified they would email me tracking info however might not provide ship date. I bought 1 set at full rate and another at half off, spent an overall of $224 ().
As I was typing this grievance I did get an e-mail which was allegedly going to have my tracking number, well it’s just my order confirmation ONCE AGAIN and still NO tracking number. Very disappointed as I was expecting to have this by Daddies Day. Order was pressed to the front of the line.
At the moment we are experiencing a high volume of orders and queries and are doing our best to capture up and get to as many customers as possible. We genuinely apologize we could not satisfy your requirements and we hope that when everything normalizes once again that you would reevaluate SNOW.Thank you for providing yourself the chance of being part of the SNOW family.
50) and got same on 03-02-20, On 03-20-20, I called customer Services about being dissatisfied with the outcomes from the system, They sent more serum for me to try, which still DID NOT bleach my teeth. I called this business numerous times about the item: 03-20-20, 04-09-20, 04-16-20, After no reply again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Do not love your product? No worries! We provide a thirty days refund guarantee with full refund on any used or unused products. Consumer just has to pay return label. Merely return your products to us within thirty days of putting your order. Customer is responsible for return shipping costs.
Any type of refund will be released as store credit if returned after your 30-day window. Because of the nature of our business and items, we are not able to restock or resale any products. Please visit our Returns Center to initiate our return procedure. ******************************************* I got in touch with SNOW within the 1 month period, however they kept jacking me around, SO that the thirty days duration had actually passed when the company final sent me the refund website.
Order was delivered March 2, 2020. ************************************************************************************** Order was delivered in 3 company day. We provide a 30 day refund ensure with complete refund on any used or unused items (). Consumer simply needs to pay return label. Just return your products to us within one month of placing your order – .
Because of the nature of our organization and items, we are unable to restock or resale any items. SNOW warrants this gadget for a duration of 5 (5) YEARS after the original date of purchase against problems due to malfunctioning workmanship or materials arising from Typical Use of the gadget.
It does NOT cover cosmetic wear and tear triggered by reasonable wear and tear, or damage triggered by accident, abuse or disregard. Any attempt to open or take apart the device (or its accessories) will void the guarantee. If you discover a problem and inform SNOW during the warranty period, SNOW will, at its discretion, replace the gadget complimentary of charge.
To settle this I’m looking for some kind REFUND NOT the exact same jerking around with this business for months. 06/18/2020I bought a snow teeth bleaching mouthpiece. It broke after 1 week, lights burnt out. I emailed the company multiple times over two weeks without any response. I also consisted of pictures and my order number.
We deeply apologize for the inconvenience! We are working to solve this problem as rapidly as we can. Initially, please ensure your phone is charged to at least 50% 2nd, please use it without a phone case. Third, attempt it in various gadgets consisting of phone, tablet, computer, laptop, outlout, and so on.
What type of phone do you have?Give your iPhone USB Access. . Then provide you iPhone USB Access. If the speeding up light is still no longer working, then please validate your order number, and shipping address. In the meantime, you can use the speeding up mouthpiece without the light. Simply keep the serum in longer (an extra 10 minutes).
75. Order number is # ************. I have called over 12 times – both voicemails are complete. When I had the ability to leave a message – no one returned my call. I have likewise sent out numerous emails to ask on my order. At this point I just want a refund, however can’t get ahold of a person to talk to about my order.
Order has actually been pressed to the front of the line. We apologize for the hassle triggered. At the moment we are experiencing a high volume of orders and inquiries and are doing our best to capture up and get to as lots of clients as possible. We truly apologize we couldn’t fulfill your requirements and we hope that when everything normalizes again that you would reevaluate SNOW. .Thank you for offering yourself the opportunity of belonging to the SNOW household.