06/21/2020I positioned an order for Snow teeth Bleaching on 5/21/ 2020. I instantly received an e-mail that my order would get here in 1-2 weeks (). I got a created e-mail on 5/24 stating that my order would show up in 7-14 days. My account was charged on 5/26. I sent out an email monitoring on my order on 5/31.
Called 6/8, no action. Emailed 6/10, no action. Calles 6/16, no action. I do not even understand if they are still in business. Looked on their site and it says they are attempting to deliver orders put by May fourth? Why are they taking brand-new orders and charging customers if they can’t fill them – .
Order has been pressed in front of the line to ship out among thousands of other orders. We say sorry for the trouble triggered. At the moment we are experiencing a high volume of orders and questions and are doing our best to capture up and get to as numerous customers as possible.
06/19/2020I positioned my order on 5/23/20, since today 6/20/20 I still have actually not received shipping/tracking info. I’ve emailed twice and called with no success. . Lastly today spoke to agent who stated they would email me tracking details however could not offer ship date. I purchased 1 set at complete cost and another at half off, spent an overall of $224 ().
As I was typing this grievance I did get an e-mail which was apparently going to have my tracking number, well it’s just my order confirmation ONCE AGAIN and still NO tracking number. Extremely disappointed as I was anticipating to have this by Daddies Day. Order was pressed to the front of the line.
At the minute we are experiencing a high volume of orders and inquiries and are doing our best to catch up and get to as many clients as possible. We genuinely apologize we couldn’t fulfill your needs and we hope that when whatever normalizes once again that you would reevaluate SNOW.Thank you for offering yourself the chance of becoming part of the SNOW family.
50) and received same on 03-02-20, On 03-20-20, I contacted client Services about being unhappy with the results from the system, They sent out more serum for me to attempt, which still DID NOT bleach my teeth. I called this business numerous times about the product: 03-20-20, 04-09-20, 04-16-20, After no reply again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Don’t like your item? No worries! We provide a 30 day cash back guarantee with complete refund on any utilized or unused items. Consumer simply has to pay return label. Just return your items to us within 30 days of positioning your order. Consumer is responsible for return shipping costs.
Any kind of refund will be issued as store credit if returned after your 30-day window. Due to the fact that of the nature of our company and products, we are not able to restock or resale any products. Please visit our Returns Center to initiate our return procedure. ******************************************* I called SNOW within the one month duration, however they kept jacking me around, SO that the 30 Day duration had actually passed when the company last sent me the refund site.
Order was delivered March 2, 2020. ************************************************************************************** Order was provided in 3 company day. We provide a thirty days refund guarantee with full refund on any used or unused items (). Client simply needs to pay return label. Just return your products to us within one month of putting your order – .
Since of the nature of our business and items, we are unable to restock or resale any products. SNOW warrants this gadget for a period of FIVE (5) YEARS after the original date of purchase versus defects due to faulty craftsmanship or materials occurring from Typical Use of the gadget.
It does NOT cover cosmetic deterioration triggered by fair wear and tear, or damage caused by accident, misuse or overlook. Any effort to open or take apart the gadget (or its devices) will void the guarantee. If you discover a defect and inform SNOW throughout the guarantee duration, SNOW will, at its discretion, change the gadget totally free of charge.
To settle this I’m trying to find some kind REFUND NOT the exact same jerking around with this business for months. 06/18/2020I acquired a snow teeth whitening mouth piece. It broke after 1 week, lights stressed out. I emailed the business multiple times over 2 weeks with no response. I likewise consisted of photos and my order number.
We deeply apologize for the inconvenience! We are working to resolve this problem as rapidly as we can. First, please make certain your phone is charged to a minimum of 50% 2nd, please use it without a phone case. Third, try it in various gadgets consisting of phone, tablet, computer system, laptop computer, outlout, and so on.
What sort of phone do you have?Give your iPhone USB Gain access to. . Then offer you iPhone USB Access. If the accelerating light is still no longer working, then please verify your order number, and shipping address. In the meantime, you can utilize the accelerating mouth piece without the light. Just keep the serum in longer (an additional 10 minutes).
75. Order number is # ************. I have called over 12 times – both voicemails are complete. When I had the ability to leave a message – no one returned my call. I have actually also sent out various e-mails to ask on my order. At this moment I simply desire a refund, but can’t get ahold of a person to talk to about my order.
Order has actually been pressed to the front of the line. We ask forgiveness for the hassle caused. At the minute we are experiencing a high volume of orders and queries and are doing our best to capture up and get to as lots of clients as possible. We genuinely apologize we could not meet your requirements and we hope that when whatever stabilizes again that you would reconsider SNOW. .Thank you for giving yourself the opportunity of being part of the SNOW household.