06/21/2020I placed an order for Snow teeth Lightening on 5/21/ 2020. I right away got an e-mail that my order would arrive in 1-2 weeks (). I got a produced email on 5/24 specifying that my order would arrive in 7-14 days. My account was charged on 5/26. I sent an e-mail monitoring on my order on 5/31.
Called 6/8, no action. Emailed 6/10, no action. Calles 6/16, no response. I do not even know if they are still in company. Searched their site and it says they are trying to ship orders placed by May fourth? Why are they taking new orders and charging consumers if they can’t fill them – .
Order has actually been pushed in front of the line to ship among countless other orders. We excuse the inconvenience caused. At the moment we are experiencing a high volume of orders and queries and are doing our best to capture up and get to as many customers as possible.
06/19/2020I put my order on 5/23/20, since today 6/20/20 I still have not gotten shipping/tracking info. I’ve emailed twice and called with no success. . Lastly today talked to agent who specified they would email me tracking information but might not offer ship date. I purchased 1 kit at full price and another at half off, invested a total of $224 ().
As I was typing this complaint I did get an email which was supposedly going to have my tracking number, well it’s simply my order confirmation AGAIN and still NO tracking number. Really disappointed as I was anticipating to have this by Daddies Day. Order was pushed to the front of the line.
At the moment we are experiencing a high volume of orders and queries and are doing our finest to catch up and get to as many consumers as possible. We truly apologize we couldn’t meet your requirements and we hope that when whatever normalizes again that you would reconsider SNOW.Thank you for providing yourself the chance of becoming part of the SNOW household.
50) and got very same on 03-02-20, On 03-20-20, I called customer Solutions about being dissatisfied with the outcomes from the system, They sent more serum for me to attempt, which still DID NOT bleach my teeth. I contacted this company several times about the item: 03-20-20, 04-09-20, 04-16-20, After no reply once again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Don’t like your product? No concerns! We use a 1 month money back guarantee with complete refund on any used or unused products. Customer simply has to pay return label. Merely return your items to us within 1 month of positioning your order. Customer is accountable for return shipping costs.
Any kind of refund will be released as shop credit if returned after your 30-day window. Because of the nature of our business and products, we are not able to restock or resale any products. Please visit our Returns Center to initiate our return process. ******************************************* I got in touch with SNOW within the 1 month period, but they kept jacking me around, SO that the 30 Day period had passed when the company final sent me the refund website.
Order was delivered March 2, 2020. ************************************************************************************** Order was delivered in 3 organization day. We provide a 30 day money back guarantee with complete refund on any utilized or unused products (). Consumer simply has to pay return label. Just return your items to us within 30 days of putting your order – .
Due to the fact that of the nature of our organization and products, we are unable to restock or resale any products. SNOW warrants this device for a duration of 5 (5) YEARS after the initial date of purchase versus problems due to defective workmanship or products arising from Typical Usage of the gadget.
It does NOT cover cosmetic wear and tear caused by reasonable wear and tear, or damage caused by accident, misuse or disregard. Any attempt to open or take apart the device (or its devices) will void the service warranty. If you discover a flaw and inform SNOW throughout the guarantee duration, SNOW will, at its discretion, change the device totally free of charge.
To settle this I’m looking for some kind REFUND NOT the very same jerking around with this company for months. 06/18/2020I acquired a snow teeth bleaching mouthpiece. It broke after 1 week, lights stressed out. I emailed the company multiple times over 2 weeks without any reaction. I likewise included pictures and my order number.
We deeply say sorry for the inconvenience! We are working to solve this issue as quickly as we can. Initially, please make certain your phone is charged to a minimum of 50% 2nd, please use it without a phone case. Third, attempt it in various devices including phone, tablet, computer, laptop computer, outlout, and so on.
What sort of phone do you have?Give your iPhone USB Access. . Then give you iPhone USB Access. If the speeding up light is still no longer working, then please verify your order number, and shipping address. In the meantime, you can utilize the accelerating mouth piece without the light. Simply keep the serum in longer (an additional 10 minutes).
75. Order number is # ************. I have called over 12 times – both voicemails are complete. When I was able to leave a message – no one returned my call. I have also sent various e-mails to inquire on my order. At this moment I just want a refund, but can’t get ahold of an individual to speak with about my order.
Order has actually been pressed to the front of the line. We apologize for the trouble caused. At the minute we are experiencing a high volume of orders and questions and are doing our best to capture up and get to as numerous consumers as possible. We truly apologize we couldn’t satisfy your requirements and we hope that when whatever normalizes again that you would reconsider SNOW. .Thank you for giving yourself the opportunity of becoming part of the SNOW family.