06/21/2020I placed an order for Snow teeth Bleaching on 5/21/ 2020. I instantly received an email that my order would arrive in 1-2 weeks (). I got a created email on 5/24 mentioning that my order would arrive in 7-14 days. My account was charged on 5/26. I sent out an e-mail checking on my order on 5/31.
Called 6/8, no action. Emailed 6/10, no action. Calles 6/16, no reaction. I don’t even understand if they are still in service. Looked on their website and it says they are attempting to deliver orders positioned by May fourth? Why are they taking brand-new orders and charging consumers if they can’t fill them – .
Order has been pressed in front of the line to ship amongst thousands of other orders. We say sorry for the trouble triggered. At the minute we are experiencing a high volume of orders and questions and are doing our finest to catch up and get to as lots of customers as possible.
06/19/2020I positioned my order on 5/23/20, as of today 6/20/20 I still have actually not gotten shipping/tracking info. I have actually emailed twice and called with no success. . Finally today spoke with agent who mentioned they would email me tracking information but might not offer ship date. I purchased 1 kit at full cost and another at half off, invested a total of $224 ().
As I was typing this grievance I did get an e-mail which was allegedly going to have my tracking number, well it’s just my order confirmation ONCE AGAIN and still NO tracking number. Extremely disappointed as I was expecting to have this by Fathers Day. Order was pressed to the front of the line.
At the moment we are experiencing a high volume of orders and questions and are doing our best to capture up and get to as lots of customers as possible. We truly apologize we couldn’t fulfill your requirements and we hope that when everything normalizes once again that you would reassess SNOW.Thank you for offering yourself the chance of belonging to the SNOW family.
50) and got same on 03-02-20, On 03-20-20, I contacted consumer Solutions about being unhappy with the arise from the system, They sent more serum for me to try, which still DID NOT whiten my teeth. I called this business a number of times about the product: 03-20-20, 04-09-20, 04-16-20, After no reply once again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Do not like your product? No worries! We provide an one month refund guarantee with complete refund on any used or unused products. Customer simply needs to pay return label. Just return your products to us within 30 days of positioning your order. Customer is accountable for return shipping expenses.
Any kind of refund will be released as store credit if returned after your 30-day window. Since of the nature of our business and items, we are unable to restock or resale any items. Please visit our Returns Center to start our return process. ******************************************* I called SNOW within the 1 month duration, however they kept jacking me around, SO that the 30 Day period had actually passed when the business last sent me the refund site.
Order was delivered March 2, 2020. ************************************************************************************** Order was provided in 3 organization day. We provide a 30 day cash back ensure with full refund on any used or unused products (). Customer just needs to pay return label. Just return your items to us within one month of positioning your order – .
Because of the nature of our business and items, we are unable to restock or resale any products. SNOW warrants this device for a period of FIVE (5) YEARS after the original date of purchase against defects due to malfunctioning craftsmanship or materials arising from Regular Use of the device.
It does NOT cover cosmetic wear and tear brought on by fair wear and tear, or damage brought on by mishap, misuse or disregard. Any effort to open or take apart the device (or its accessories) will void the guarantee. If you find a defect and notify SNOW throughout the warranty period, SNOW will, at its discretion, replace the device free of charge.
To settle this I’m trying to find some kind REFUND NOT the same jerking around with this business for months. 06/18/2020I bought a snow teeth whitening mouthpiece. It broke after 1 week, lights burnt out. I emailed the company numerous times over 2 weeks without any reaction. I also consisted of pictures and my order number.
We deeply ask forgiveness for the trouble! We are working to solve this issue as quickly as we can. First, please make sure your phone is credited a minimum of 50% 2nd, please utilize it without a phone case. Third, attempt it in various devices consisting of phone, tablet, computer, laptop computer, outlout, and so on.
What sort of phone do you have?Give your iPhone USB Gain access to. . Then offer you iPhone USB Gain access to. If the speeding up light is still no longer working, then please verify your order number, and shipping address. In the meantime, you can use the accelerating mouthpiece without the light. Just keep the serum in longer (an additional 10 minutes).
75. Order number is # ************. I have actually called over 12 times – both voicemails are full. When I was able to leave a message – nobody returned my call. I have likewise sent many emails to inquire on my order. At this moment I just want a refund, however can’t get ahold of a person to talk to about my order.
Order has been pushed to the front of the line. We excuse the trouble triggered. At the minute we are experiencing a high volume of orders and inquiries and are doing our finest to capture up and get to as numerous clients as possible. We genuinely apologize we couldn’t satisfy your needs and we hope that when whatever stabilizes once again that you would reassess SNOW. .Thank you for offering yourself the chance of belonging to the SNOW household.