06/21/2020I positioned an order for Snow teeth Whitening on 5/21/ 2020. I instantly got an e-mail that my order would arrive in 1-2 weeks (). I got a generated e-mail on 5/24 stating that my order would arrive in 7-14 days. My account was charged on 5/26. I sent an email checking on my order on 5/31.
Called 6/8, no reaction. Emailed 6/10, no action. Calles 6/16, no action. I don’t even know if they are still in service. Looked on their site and it states they are trying to ship orders positioned by May fourth? Why are they taking new orders and charging clients if they can’t fill them – .
Order has been pressed in front of the line to ship among thousands of other orders. We ask forgiveness for the trouble caused. At the moment we are experiencing a high volume of orders and questions and are doing our best to capture up and get to as lots of customers as possible.
06/19/2020I put my order on 5/23/20, as of today 6/20/20 I still have actually not received shipping/tracking info. I’ve emailed twice and called without any success. . Lastly today talked to agent who mentioned they would email me tracking info however might not provide ship date. I bought 1 set at full rate and another at half off, spent an overall of $224 ().
As I was typing this problem I did receive an email which was allegedly going to have my tracking number, well it’s just my order verification ONCE AGAIN and still NO tracking number. Extremely dissatisfied as I was anticipating to have this by Fathers Day. Order was pressed to the front of the line.
At the minute we are experiencing a high volume of orders and questions and are doing our finest to catch up and get to as lots of customers as possible. We truly apologize we couldn’t satisfy your needs and we hope that when whatever stabilizes once again that you would reconsider SNOW.Thank you for giving yourself the chance of being part of the SNOW household.
50) and received same on 03-02-20, On 03-20-20, I called customer Providers about being dissatisfied with the arise from the system, They sent more serum for me to try, which still DID NOT whiten my teeth. I contacted this business a number of times about the item: 03-20-20, 04-09-20, 04-16-20, After no reply again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Don’t enjoy your product? No worries! We provide a 1 month refund guarantee with full refund on any used or unused products. Customer just has to pay return label. Just return your products to us within one month of placing your order. Customer is accountable for return shipping expenses.
Any kind of refund will be provided as shop credit if returned after your 30-day window. Since of the nature of our business and products, we are not able to restock or resale any items. Please visit our Returns Center to initiate our return process. ******************************************* I contacted SNOW within the one month duration, however they kept jacking me around, SO that the 30 Day period had passed when the company last sent me the refund website.
Order was delivered March 2, 2020. ************************************************************************************** Order was provided in 3 service day. We use an one month money back ensure with complete refund on any used or unused products (). Consumer just has to pay return label. Just return your products to us within 1 month of putting your order – .
Since of the nature of our business and items, we are not able to restock or resale any products. SNOW warrants this gadget for a period of FIVE (5) YEARS after the initial date of purchase against flaws due to defective craftsmanship or products developing from Typical Usage of the device.
It does NOT cover cosmetic deterioration brought on by fair wear and tear, or damage triggered by mishap, misuse or neglect. Any attempt to open or take apart the device (or its devices) will void the warranty. If you discover a flaw and inform SNOW during the warranty duration, SNOW will, at its discretion, replace the device free of charge.
To settle this I’m trying to find some kind REFUND NOT the exact same jerking around with this company for months. 06/18/2020I bought a snow teeth whitening mouth piece. It broke after 1 week, lights burnt out. I emailed the company multiple times over 2 weeks without any response. I also included pictures and my order number.
We deeply say sorry for the hassle! We are working to resolve this issue as quickly as we can. Initially, please make sure your phone is charged to at least 50% 2nd, please use it without a phone case. Third, try it in different devices consisting of phone, tablet, computer, laptop, outlout, and so on.
What sort of phone do you have?Give your iPhone USB Gain access to. . Then provide you iPhone USB Access. If the speeding up light is still no longer working, then please validate your order number, and shipping address. In the meantime, you can utilize the accelerating mouthpiece without the light. Just keep the serum in longer (an extra 10 minutes).
75. Order number is # ************. I have called over 12 times – both voicemails are complete. When I was able to leave a message – nobody returned my call. I have actually likewise sent numerous e-mails to inquire on my order. At this point I just want a refund, but can’t get ahold of an individual to speak with about my order.
Order has been pressed to the front of the line. We say sorry for the hassle caused. At the moment we are experiencing a high volume of orders and inquiries and are doing our best to catch up and get to as numerous customers as possible. We really apologize we couldn’t fulfill your needs and we hope that when whatever normalizes again that you would reconsider SNOW. .Thank you for providing yourself the chance of being part of the SNOW household.