06/21/2020I placed an order for Snow teeth Lightening on 5/21/ 2020. I immediately received an e-mail that my order would arrive in 1-2 weeks (). I received a generated e-mail on 5/24 stating that my order would arrive in 7-14 days. My account was charged on 5/26. I sent an e-mail monitoring on my order on 5/31.
Called 6/8, no reaction. Emailed 6/10, no response. Calles 6/16, no reaction. I do not even know if they are still in organization. Looked on their site and it says they are trying to deliver orders placed by May 4th? Why are they taking brand-new orders and charging clients if they can’t fill them – .
Order has actually been pressed in front of the line to ship out amongst thousands of other orders. We excuse the hassle triggered. At the minute we are experiencing a high volume of orders and inquiries and are doing our finest to capture up and get to as numerous consumers as possible.
06/19/2020I positioned my order on 5/23/20, since today 6/20/20 I still have not received shipping/tracking details. I’ve emailed two times and called with no success. . Lastly today spoke with representative who mentioned they would email me tracking info but might not provide ship date. I acquired 1 set at complete price and another at half off, spent a total of $224 ().
As I was typing this complaint I did receive an e-mail which was allegedly going to have my tracking number, well it’s simply my order confirmation ONCE AGAIN and still NO tracking number. Really dissatisfied as I was expecting to have this by Daddies Day. Order was pushed to the front of the line.
At the moment we are experiencing a high volume of orders and questions and are doing our best to catch up and get to as numerous consumers as possible. We genuinely apologize we couldn’t meet your requirements and we hope that when everything normalizes once again that you would reassess SNOW.Thank you for giving yourself the opportunity of becoming part of the SNOW family.
50) and got same on 03-02-20, On 03-20-20, I contacted customer Services about being unhappy with the arise from the system, They sent out more serum for me to attempt, which still DID NOT bleach my teeth. I contacted this company numerous times about the product: 03-20-20, 04-09-20, 04-16-20, After no reply again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Don’t like your item? No worries! We use a thirty days money back guarantee with complete refund on any utilized or unused products. Consumer simply needs to pay return label. Just return your items to us within 30 days of putting your order. Client is responsible for return shipping expenses.
Any type of refund will be provided as installment plan if returned after your 30-day window. Since of the nature of our business and items, we are unable to restock or resale any items. Please visit our Returns Center to initiate our return procedure. ******************************************* I got in touch with SNOW within the one month period, however they kept jacking me around, SO that the 30 Day duration had actually passed when the business final sent me the refund site.
Order was delivered March 2, 2020. ************************************************************************************** Order was delivered in 3 service day. We provide a 30 day refund ensure with complete refund on any utilized or unused items (). Customer simply has to pay return label. Merely return your items to us within one month of putting your order – .
Due to the fact that of the nature of our business and products, we are not able to restock or resale any items. SNOW warrants this gadget for a duration of FIVE (5) YEARS after the initial date of purchase versus problems due to malfunctioning craftsmanship or materials emerging from Normal Use of the device.
It does NOT cover cosmetic degeneration triggered by reasonable wear and tear, or damage triggered by accident, misuse or overlook. Any effort to open or take apart the device (or its accessories) will void the guarantee. If you find a problem and inform SNOW throughout the guarantee period, SNOW will, at its discretion, change the device free of charge.
To settle this I’m trying to find some kind REFUND NOT the very same jerking around with this company for months. 06/18/2020I bought a snow teeth whitening mouthpiece. It broke after 1 week, lights stressed out. I emailed the business several times over 2 weeks with no action. I also consisted of images and my order number.
We deeply apologize for the hassle! We are working to solve this problem as quickly as we can. First, please make sure your phone is charged to at least 50% 2nd, please use it without a phone case. Third, attempt it in different gadgets including phone, tablet, computer, laptop, outlout, etc.
What kind of phone do you have?Give your iPhone USB Gain access to. . Then give you iPhone USB Access. If the speeding up light is still no longer working, then please confirm your order number, and shipping address. In the meantime, you can utilize the speeding up mouthpiece without the light. Just keep the serum in longer (an additional 10 minutes).
75. Order number is # ************. I have actually called over 12 times – both voicemails are full. When I had the ability to leave a message – nobody returned my call. I have likewise sent out numerous emails to ask on my order. At this point I just desire a refund, however can’t get ahold of a person to speak with about my order.
Order has been pressed to the front of the line. We excuse the hassle caused. At the moment we are experiencing a high volume of orders and inquiries and are doing our finest to capture up and get to as lots of customers as possible. We really apologize we could not satisfy your needs and we hope that when whatever stabilizes again that you would reassess SNOW. .Thank you for providing yourself the chance of becoming part of the SNOW household.