06/21/2020I placed an order for Snow teeth Lightening on 5/21/ 2020. I right away received an email that my order would get here in 1-2 weeks (). I received a created e-mail on 5/24 stating that my order would show up in 7-14 days. My account was charged on 5/26. I sent an e-mail monitoring on my order on 5/31.
Called 6/8, no reaction. Emailed 6/10, no response. Calles 6/16, no response. I do not even know if they are still in company. Looked on their site and it says they are trying to ship orders put by May 4th? Why are they taking new orders and charging customers if they can’t fill them – .
Order has actually been pressed in front of the line to ship out among thousands of other orders. We ask forgiveness for the inconvenience triggered. At the moment we are experiencing a high volume of orders and inquiries and are doing our finest to capture up and get to as lots of consumers as possible.
06/19/2020I put my order on 5/23/20, since today 6/20/20 I still have actually not gotten shipping/tracking info. I have actually emailed two times and called without any success. . Lastly today spoke with agent who specified they would email me tracking details however might not offer ship date. I bought 1 set at full rate and another at half off, invested an overall of $224 ().
As I was typing this complaint I did get an e-mail which was apparently going to have my tracking number, well it’s simply my order verification ONCE AGAIN and still NO tracking number. Really dissatisfied as I was anticipating to have this by Fathers Day. Order was pressed to the front of the line.
At the minute we are experiencing a high volume of orders and inquiries and are doing our best to capture up and get to as numerous clients as possible. We really apologize we could not meet your requirements and we hope that when whatever stabilizes again that you would reassess SNOW.Thank you for offering yourself the chance of being part of the SNOW household.
50) and got exact same on 03-02-20, On 03-20-20, I got in touch with client Services about being dissatisfied with the arise from the system, They sent more serum for me to try, which still DID NOT whiten my teeth. I contacted this company several times about the item: 03-20-20, 04-09-20, 04-16-20, After no reply once again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Don’t enjoy your product? No worries! We use a 30 day refund ensure with complete refund on any utilized or unused products. Customer simply needs to pay return label. Just return your items to us within thirty days of positioning your order. Client is accountable for return shipping costs.
Any kind of refund will be released as installment plan if returned after your 30-day window. Due to the fact that of the nature of our service and items, we are not able to restock or resale any items. Please visit our Returns Center to initiate our return process. ******************************************* I got in touch with SNOW within the one month duration, however they kept jacking me around, SO that the 30 Day duration had passed when the company final sent me the refund site.
Order was delivered March 2, 2020. ************************************************************************************** Order was delivered in 3 business day. We offer a thirty days cash back guarantee with complete refund on any used or unused items (). Consumer just has to pay return label. Merely return your products to us within 30 days of positioning your order – .
Due to the fact that of the nature of our service and items, we are not able to restock or resale any items. SNOW warrants this device for a duration of 5 (5) YEARS after the initial date of purchase versus defects due to malfunctioning workmanship or products emerging from Normal Usage of the device.
It does NOT cover cosmetic wear and tear triggered by fair wear and tear, or damage triggered by mishap, abuse or neglect. Any attempt to open or take apart the device (or its accessories) will void the service warranty. If you discover a defect and notify SNOW during the guarantee duration, SNOW will, at its discretion, replace the gadget complimentary of charge.
To settle this I’m searching for some kind REFUND NOT the very same jerking around with this company for months. 06/18/2020I purchased a snow teeth lightening mouthpiece. It broke after 1 week, lights burnt out. I emailed the business numerous times over two weeks with no action. I also included photos and my order number.
We deeply excuse the inconvenience! We are working to fix this concern as quickly as we can. First, please make certain your phone is credited at least 50% 2nd, please use it without a phone case. Third, try it in various gadgets including phone, tablet, computer system, laptop computer, outlout, etc.
What type of phone do you have?Give your iPhone USB Access. . Then offer you iPhone USB Access. If the accelerating light is still no longer working, then please validate your order number, and shipping address. In the meantime, you can use the speeding up mouthpiece without the light. Simply keep the serum in longer (an extra 10 minutes).
75. Order number is # ************. I have called over 12 times – both voicemails are complete. When I had the ability to leave a message – nobody returned my call. I have also sent numerous emails to inquire on my order. At this point I just want a refund, however can’t get ahold of a person to talk to about my order.
Order has actually been pressed to the front of the line. We excuse the trouble triggered. At the moment we are experiencing a high volume of orders and questions and are doing our best to catch up and get to as numerous customers as possible. We truly apologize we could not fulfill your requirements and we hope that when everything normalizes once again that you would reconsider SNOW. .Thank you for offering yourself the opportunity of becoming part of the SNOW household.