06/21/2020I placed an order for Snow teeth Whitening on 5/21/ 2020. I instantly got an email that my order would arrive in 1-2 weeks (). I got a created e-mail on 5/24 mentioning that my order would show up in 7-14 days. My account was charged on 5/26. I sent an email monitoring on my order on 5/31.
Called 6/8, no response. Emailed 6/10, no response. Calles 6/16, no response. I do not even understand if they are still in company. Looked on their website and it says they are trying to ship orders put by May 4th? Why are they taking brand-new orders and charging customers if they can’t fill them – .
Order has actually been pushed in front of the line to ship amongst thousands of other orders. We apologize for the hassle caused. At the moment we are experiencing a high volume of orders and questions and are doing our best to capture up and get to as many customers as possible.
06/19/2020I positioned my order on 5/23/20, since today 6/20/20 I still have actually not received shipping/tracking information. I have actually emailed two times and called without any success. . Finally today spoke to agent who mentioned they would email me tracking info however might not offer ship date. I purchased 1 package at complete cost and another at half off, invested an overall of $224 ().
As I was typing this grievance I did get an e-mail which was allegedly going to have my tracking number, well it’s just my order confirmation AGAIN and still NO tracking number. Really dissatisfied as I was expecting to have this by Fathers Day. Order was pressed to the front of the line.
At the minute we are experiencing a high volume of orders and inquiries and are doing our finest to capture up and get to as many consumers as possible. We truly apologize we couldn’t satisfy your requirements and we hope that when whatever stabilizes once again that you would reevaluate SNOW.Thank you for giving yourself the opportunity of becoming part of the SNOW household.
50) and received very same on 03-02-20, On 03-20-20, I got in touch with consumer Solutions about being unhappy with the outcomes from the system, They sent more serum for me to attempt, which still DID NOT whiten my teeth. I called this business a number of times about the item: 03-20-20, 04-09-20, 04-16-20, After no reply again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Do not enjoy your item? No concerns! We provide a 1 month money back guarantee with full refund on any utilized or unused products. Client simply has to pay return label. Merely return your products to us within one month of putting your order. Consumer is responsible for return shipping expenses.
Any kind of refund will be released as installment plan if returned after your 30-day window. Because of the nature of our organization and products, we are not able to restock or resale any items. Please visit our Returns Center to initiate our return process. ******************************************* I contacted SNOW within the thirty days duration, however they kept jacking me around, SO that the thirty days duration had passed when the company final sent me the refund website.
Order was delivered March 2, 2020. ************************************************************************************** Order was delivered in 3 service day. We use a 30 day refund ensure with complete refund on any used or unused items (). Consumer simply has to pay return label. Merely return your items to us within thirty days of placing your order – .
Because of the nature of our service and products, we are not able to restock or resale any items. SNOW warrants this gadget for a period of FIVE (5) YEARS after the initial date of purchase versus defects due to malfunctioning workmanship or products developing from Regular Use of the device.
It does NOT cover cosmetic wear and tear brought on by fair wear and tear, or damage triggered by accident, abuse or neglect. Any attempt to open or take apart the device (or its accessories) will void the service warranty. If you find a problem and notify SNOW throughout the warranty duration, SNOW will, at its discretion, change the gadget totally free of charge.
To settle this I’m looking for some kind REFUND NOT the same jerking around with this business for months. 06/18/2020I acquired a snow teeth whitening mouth piece. It broke after 1 week, lights burnt out. I emailed the business numerous times over 2 weeks without any action. I likewise included pictures and my order number.
We deeply ask forgiveness for the hassle! We are working to fix this problem as quickly as we can. Initially, please make sure your phone is credited at least 50% 2nd, please utilize it without a phone case. Third, try it in various devices including phone, tablet, computer system, laptop, outlout, etc.
What sort of phone do you have?Give your iPhone USB Gain access to. . Then offer you iPhone USB Gain access to. If the accelerating light is still no longer working, then please verify your order number, and shipping address. In the meantime, you can use the accelerating mouthpiece without the light. Simply keep the serum in longer (an additional 10 minutes).
75. Order number is # ************. I have actually called over 12 times – both voicemails are complete. When I had the ability to leave a message – nobody returned my call. I have likewise sent out various emails to ask on my order. At this point I simply want a refund, but can’t get ahold of a person to speak to about my order.
Order has actually been pressed to the front of the line. We say sorry for the trouble caused. At the moment we are experiencing a high volume of orders and queries and are doing our best to capture up and get to as many customers as possible. We truly apologize we couldn’t fulfill your requirements and we hope that when whatever normalizes once again that you would reevaluate SNOW. .Thank you for offering yourself the opportunity of becoming part of the SNOW family.