06/21/2020I positioned an order for Snow teeth Whitening on 5/21/ 2020. I immediately received an email that my order would show up in 1-2 weeks (). I got a created e-mail on 5/24 stating that my order would arrive in 7-14 days. My account was charged on 5/26. I sent an email checking on my order on 5/31.
Called 6/8, no response. Emailed 6/10, no response. Calles 6/16, no reaction. I don’t even understand if they are still in company. Searched their site and it states they are trying to ship orders put by May 4th? Why are they taking brand-new orders and charging customers if they can’t fill them – .
Order has actually been pushed in front of the line to ship amongst thousands of other orders. We excuse the trouble caused. At the moment we are experiencing a high volume of orders and inquiries and are doing our best to capture up and get to as lots of customers as possible.
06/19/2020I put my order on 5/23/20, since today 6/20/20 I still have actually not received shipping/tracking details. I have actually emailed two times and called with no success. . Lastly today spoke to agent who mentioned they would email me tracking details however might not provide ship date. I purchased 1 package at complete cost and another at half off, invested an overall of $224 ().
As I was typing this grievance I did receive an email which was allegedly going to have my tracking number, well it’s simply my order confirmation ONCE AGAIN and still NO tracking number. Really disappointed as I was expecting to have this by Daddies Day. Order was pressed to the front of the line.
At the minute we are experiencing a high volume of orders and queries and are doing our finest to capture up and get to as lots of consumers as possible. We really apologize we could not fulfill your requirements and we hope that when whatever stabilizes again that you would reconsider SNOW.Thank you for giving yourself the chance of being part of the SNOW family.
50) and got exact same on 03-02-20, On 03-20-20, I called consumer Solutions about being dissatisfied with the results from the system, They sent more serum for me to attempt, which still DID NOT lighten my teeth. I called this business several times about the product: 03-20-20, 04-09-20, 04-16-20, After no reply once again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Don’t like your product? No concerns! We offer a 1 month money back ensure with complete refund on any used or unused products. Consumer just has to pay return label. Just return your items to us within 30 days of placing your order. Consumer is accountable for return shipping expenses.
Any type of refund will be provided as installment plan if returned after your 30-day window. Due to the fact that of the nature of our company and products, we are not able to restock or resale any products. Please visit our Returns Center to start our return procedure. ******************************************* I called SNOW within the one month duration, however they kept jacking me around, SO that the 1 month period had actually passed when the business final sent me the refund site.
Order was delivered March 2, 2020. ************************************************************************************** Order was provided in 3 service day. We provide a thirty days cash back guarantee with complete refund on any utilized or unused products (). Customer just needs to pay return label. Simply return your products to us within thirty days of placing your order – .
Due to the fact that of the nature of our organization and items, we are not able to restock or resale any items. SNOW warrants this gadget for a duration of FIVE (5) YEARS after the initial date of purchase against defects due to defective workmanship or products occurring from Normal Use of the device.
It does NOT cover cosmetic degeneration brought on by reasonable wear and tear, or damage brought on by mishap, misuse or neglect. Any effort to open or take apart the device (or its devices) will void the warranty. If you find a flaw and alert SNOW during the guarantee period, SNOW will, at its discretion, replace the device totally free of charge.
To settle this I’m searching for some kind REFUND NOT the exact same jerking around with this business for months. 06/18/2020I acquired a snow teeth whitening mouth piece. It broke after 1 week, lights burnt out. I emailed the business multiple times over 2 weeks without any reaction. I also consisted of photos and my order number.
We deeply ask forgiveness for the inconvenience! We are working to fix this issue as quickly as we can. First, please ensure your phone is charged to a minimum of 50% Second, please use it without a phone case. Third, try it in various gadgets consisting of phone, tablet, computer system, laptop, outlout, etc.
What sort of phone do you have?Give your iPhone USB Access. . Then offer you iPhone USB Access. If the speeding up light is still no longer working, then please validate your order number, and shipping address. In the meantime, you can utilize the speeding up mouthpiece without the light. Simply keep the serum in longer (an additional 10 minutes).
75. Order number is # ************. I have called over 12 times – both voicemails are full. When I had the ability to leave a message – no one returned my call. I have likewise sent many emails to inquire on my order. At this point I simply want a refund, but can’t get ahold of a person to speak with about my order.
Order has actually been pushed to the front of the line. We excuse the trouble caused. At the moment we are experiencing a high volume of orders and questions and are doing our finest to capture up and get to as many clients as possible. We truly apologize we could not meet your requirements and we hope that when everything stabilizes once again that you would reevaluate SNOW. .Thank you for providing yourself the chance of belonging to the SNOW family.