06/21/2020I put an order for Snow teeth Bleaching on 5/21/ 2020. I right away got an email that my order would arrive in 1-2 weeks (). I got a produced e-mail on 5/24 stating that my order would arrive in 7-14 days. My account was charged on 5/26. I sent out an email monitoring on my order on 5/31.
Called 6/8, no response. Emailed 6/10, no reaction. Calles 6/16, no action. I do not even understand if they are still in business. Searched their website and it says they are trying to ship orders put by May 4th? Why are they taking new orders and charging clients if they can’t fill them – .
Order has actually been pushed in front of the line to ship out amongst thousands of other orders. We excuse the hassle triggered. At the minute we are experiencing a high volume of orders and queries and are doing our finest to capture up and get to as many clients as possible.
06/19/2020I put my order on 5/23/20, since today 6/20/20 I still have not received shipping/tracking information. I have actually emailed two times and called with no success. . Lastly today talked to representative who stated they would email me tracking info but might not provide ship date. I acquired 1 package at complete price and another at half off, spent a total of $224 ().
As I was typing this complaint I did receive an email which was apparently going to have my tracking number, well it’s simply my order verification ONCE AGAIN and still NO tracking number. Really disappointed as I was anticipating to have this by Fathers Day. Order was pushed to the front of the line.
At the moment we are experiencing a high volume of orders and queries and are doing our best to catch up and get to as many consumers as possible. We truly apologize we could not fulfill your requirements and we hope that when everything normalizes again that you would reassess SNOW.Thank you for providing yourself the opportunity of being part of the SNOW family.
50) and received same on 03-02-20, On 03-20-20, I got in touch with customer Solutions about being dissatisfied with the outcomes from the system, They sent more serum for me to attempt, which still DID NOT lighten my teeth. I contacted this company a number of times about the product: 03-20-20, 04-09-20, 04-16-20, After no reply once again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Do not like your item? No worries! We offer a thirty days cash back guarantee with full refund on any utilized or unused products. Client just has to pay return label. Simply return your products to us within 1 month of placing your order. Consumer is responsible for return shipping costs.
Any type of refund will be released as shop credit if returned after your 30-day window. Since of the nature of our service and products, we are not able to restock or resale any items. Please visit our Returns Center to initiate our return procedure. ******************************************* I contacted SNOW within the 30 day period, but they kept jacking me around, SO that the one month duration had passed when the company last sent me the refund site.
Order was delivered March 2, 2020. ************************************************************************************** Order was provided in 3 service day. We offer a thirty days cash back ensure with complete refund on any utilized or unused items (). Customer simply needs to pay return label. Merely return your products to us within 30 days of putting your order – .
Because of the nature of our service and items, we are not able to restock or resale any products. SNOW warrants this device for a period of FIVE (5) YEARS after the initial date of purchase against defects due to malfunctioning workmanship or materials arising from Regular Usage of the gadget.
It does NOT cover cosmetic deterioration triggered by fair wear and tear, or damage triggered by accident, abuse or overlook. Any attempt to open or take apart the gadget (or its devices) will void the service warranty. If you find a flaw and inform SNOW throughout the warranty period, SNOW will, at its discretion, replace the device totally free of charge.
To settle this I’m searching for some kind REFUND NOT the same jerking around with this business for months. 06/18/2020I purchased a snow teeth bleaching mouthpiece. It broke after 1 week, lights stressed out. I emailed the company numerous times over two weeks with no response. I likewise included images and my order number.
We deeply excuse the hassle! We are working to resolve this concern as rapidly as we can. First, please make certain your phone is charged to a minimum of 50% Second, please use it without a phone case. Third, attempt it in different gadgets consisting of phone, tablet, computer, laptop, outlout, etc.
What sort of phone do you have?Give your iPhone USB Access. . Then give you iPhone USB Access. If the accelerating light is still no longer working, then please verify your order number, and shipping address. In the meantime, you can use the speeding up mouthpiece without the light. Simply keep the serum in longer (an extra 10 minutes).
75. Order number is # ************. I have actually called over 12 times – both voicemails are complete. When I was able to leave a message – no one returned my call. I have actually likewise sent numerous e-mails to inquire on my order. At this point I simply desire a refund, but can’t get ahold of a person to talk to about my order.
Order has actually been pushed to the front of the line. We ask forgiveness for the hassle triggered. At the moment we are experiencing a high volume of orders and questions and are doing our best to catch up and get to as lots of clients as possible. We really apologize we couldn’t fulfill your requirements and we hope that when whatever stabilizes again that you would reevaluate SNOW. .Thank you for offering yourself the opportunity of belonging to the SNOW family.