06/21/2020I put an order for Snow teeth Lightening on 5/21/ 2020. I instantly received an e-mail that my order would get here in 1-2 weeks (). I got a created email on 5/24 stating that my order would show up in 7-14 days. My account was charged on 5/26. I sent out an e-mail checking on my order on 5/31.
Called 6/8, no response. Emailed 6/10, no response. Calles 6/16, no response. I do not even know if they are still in organization. Searched their website and it says they are attempting to ship orders put by May fourth? Why are they taking new orders and charging customers if they can’t fill them – .
Order has been pushed in front of the line to ship among countless other orders. We excuse the hassle triggered. At the moment we are experiencing a high volume of orders and inquiries and are doing our best to catch up and get to as many consumers as possible.
06/19/2020I put my order on 5/23/20, since today 6/20/20 I still have actually not gotten shipping/tracking information. I have actually emailed twice and called without any success. . Finally today talked to representative who specified they would email me tracking info however might not provide ship date. I acquired 1 package at complete rate and another at half off, spent a total of $224 ().
As I was typing this problem I did get an e-mail which was apparently going to have my tracking number, well it’s just my order verification AGAIN and still NO tracking number. Really dissatisfied as I was anticipating to have this by Dads Day. Order was pushed to the front of the line.
At the minute we are experiencing a high volume of orders and questions and are doing our finest to capture up and get to as numerous customers as possible. We really apologize we could not fulfill your needs and we hope that when everything normalizes once again that you would reevaluate SNOW.Thank you for providing yourself the chance of becoming part of the SNOW family.
50) and received very same on 03-02-20, On 03-20-20, I contacted customer Services about being unhappy with the arise from the system, They sent more serum for me to attempt, which still DID NOT whiten my teeth. I called this company several times about the item: 03-20-20, 04-09-20, 04-16-20, After no reply once again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Do not love your product? No concerns! We provide a 30 day refund ensure with full refund on any utilized or unused items. Client just has to pay return label. Merely return your items to us within one month of positioning your order. Customer is accountable for return shipping costs.
Any type of refund will be issued as installment plan if returned after your 30-day window. Because of the nature of our organization and items, we are not able to restock or resale any products. Please visit our Returns Center to initiate our return process. ******************************************* I got in touch with SNOW within the one month period, but they kept jacking me around, SO that the 30 Day period had passed when the company final sent me the refund site.
Order was provided March 2, 2020. ************************************************************************************** Order was provided in 3 service day. We offer a 30 day refund guarantee with full refund on any utilized or unused products (). Consumer simply has to pay return label. Simply return your products to us within thirty days of putting your order – .
Because of the nature of our organization and products, we are not able to restock or resale any items. SNOW warrants this device for a duration of FIVE (5) YEARS after the initial date of purchase against problems due to defective workmanship or products emerging from Regular Use of the device.
It does NOT cover cosmetic wear and tear triggered by fair wear and tear, or damage caused by accident, misuse or overlook. Any effort to open or take apart the device (or its accessories) will void the service warranty. If you discover a defect and inform SNOW during the service warranty duration, SNOW will, at its discretion, replace the device complimentary of charge.
To settle this I’m looking for some kind REFUND NOT the very same jerking around with this company for months. 06/18/2020I bought a snow teeth lightening mouthpiece. It broke after 1 week, lights burnt out. I emailed the business numerous times over 2 weeks without any response. I also included pictures and my order number.
We deeply excuse the trouble! We are working to solve this problem as rapidly as we can. Initially, please ensure your phone is charged to a minimum of 50% Second, please utilize it without a phone case. Third, attempt it in different gadgets including phone, tablet, computer, laptop computer, outlout, and so on.
What sort of phone do you have?Give your iPhone USB Access. . Then give you iPhone USB Access. If the speeding up light is still no longer working, then please validate your order number, and shipping address. In the meantime, you can utilize the accelerating mouth piece without the light. Simply keep the serum in longer (an additional 10 minutes).
75. Order number is # ************. I have called over 12 times – both voicemails are full. When I had the ability to leave a message – no one returned my call. I have actually likewise sent out various emails to inquire on my order. At this moment I simply desire a refund, however can’t get ahold of an individual to speak with about my order.
Order has actually been pressed to the front of the line. We excuse the inconvenience caused. At the moment we are experiencing a high volume of orders and queries and are doing our finest to capture up and get to as numerous clients as possible. We really apologize we couldn’t meet your needs and we hope that when whatever stabilizes again that you would reassess SNOW. .Thank you for providing yourself the chance of belonging to the SNOW household.