06/21/2020I positioned an order for Snow teeth Lightening on 5/21/ 2020. I instantly got an e-mail that my order would show up in 1-2 weeks (). I received a created e-mail on 5/24 specifying that my order would show up in 7-14 days. My account was charged on 5/26. I sent an email monitoring on my order on 5/31.
Called 6/8, no reaction. Emailed 6/10, no reaction. Calles 6/16, no action. I don’t even know if they are still in service. Looked on their site and it says they are attempting to ship orders positioned by May 4th? Why are they taking new orders and charging consumers if they can’t fill them – .
Order has actually been pushed in front of the line to ship among thousands of other orders. We apologize for the trouble caused. At the minute we are experiencing a high volume of orders and inquiries and are doing our best to capture up and get to as many customers as possible.
06/19/2020I positioned my order on 5/23/20, as of today 6/20/20 I still have not gotten shipping/tracking info. I’ve emailed twice and called with no success. . Lastly today spoke to representative who stated they would email me tracking information however could not provide ship date. I bought 1 kit at full price and another at half off, spent an overall of $224 ().
As I was typing this grievance I did receive an e-mail which was supposedly going to have my tracking number, well it’s simply my order confirmation AGAIN and still NO tracking number. Very dissatisfied as I was expecting to have this by Dads Day. Order was pushed to the front of the line.
At the moment we are experiencing a high volume of orders and queries and are doing our best to capture up and get to as numerous consumers as possible. We truly apologize we couldn’t fulfill your needs and we hope that when whatever normalizes once again that you would reconsider SNOW.Thank you for providing yourself the chance of being part of the SNOW household.
50) and received very same on 03-02-20, On 03-20-20, I got in touch with consumer Services about being unhappy with the arise from the system, They sent out more serum for me to try, which still DID NOT whiten my teeth. I called this business a number of times about the item: 03-20-20, 04-09-20, 04-16-20, After no reply once again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Don’t love your product? No worries! We provide a 30 day money back guarantee with full refund on any used or unused items. Consumer just has to pay return label. Merely return your products to us within one month of placing your order. Consumer is accountable for return shipping expenses.
Any type of refund will be released as shop credit if returned after your 30-day window. Since of the nature of our service and products, we are unable to restock or resale any items. Please visit our Returns Center to initiate our return procedure. ******************************************* I contacted SNOW within the thirty days period, however they kept jacking me around, SO that the one month period had actually passed when the company final sent me the refund site.
Order was provided March 2, 2020. ************************************************************************************** Order was provided in 3 company day. We provide an one month cash back guarantee with full refund on any used or unused products (). Client simply needs to pay return label. Just return your products to us within one month of placing your order – .
Due to the fact that of the nature of our service and items, we are unable to restock or resale any products. SNOW warrants this device for a duration of FIVE (5) YEARS after the original date of purchase against defects due to malfunctioning craftsmanship or materials emerging from Typical Usage of the device.
It does NOT cover cosmetic deterioration triggered by fair wear and tear, or damage brought on by mishap, misuse or neglect. Any effort to open or take apart the device (or its devices) will void the service warranty. If you find a flaw and notify SNOW during the guarantee duration, SNOW will, at its discretion, replace the gadget totally free of charge.
To settle this I’m searching for some kind REFUND NOT the same jerking around with this business for months. 06/18/2020I acquired a snow teeth lightening mouthpiece. It broke after 1 week, lights burnt out. I emailed the company multiple times over 2 weeks without any response. I likewise included photos and my order number.
We deeply apologize for the inconvenience! We are working to resolve this issue as quickly as we can. First, please ensure your phone is charged to at least 50% 2nd, please utilize it without a phone case. Third, try it in different gadgets including phone, tablet, computer system, laptop computer, outlout, etc.
What type of phone do you have?Give your iPhone USB Access. . Then give you iPhone USB Access. If the speeding up light is still no longer working, then please confirm your order number, and shipping address. In the meantime, you can utilize the speeding up mouth piece without the light. Simply keep the serum in longer (an additional 10 minutes).
75. Order number is # ************. I have called over 12 times – both voicemails are complete. When I had the ability to leave a message – no one returned my call. I have actually also sent out numerous emails to inquire on my order. At this point I just want a refund, however can’t get ahold of a person to speak with about my order.
Order has been pushed to the front of the line. We excuse the inconvenience caused. At the minute we are experiencing a high volume of orders and inquiries and are doing our finest to capture up and get to as many clients as possible. We really apologize we could not fulfill your needs and we hope that when whatever stabilizes again that you would reassess SNOW. .Thank you for offering yourself the opportunity of belonging to the SNOW household.