06/21/2020I positioned an order for Snow teeth Bleaching on 5/21/ 2020. I right away received an e-mail that my order would show up in 1-2 weeks (). I got a produced e-mail on 5/24 stating that my order would show up in 7-14 days. My account was charged on 5/26. I sent an e-mail checking on my order on 5/31.
Called 6/8, no action. Emailed 6/10, no reaction. Calles 6/16, no response. I do not even know if they are still in service. Looked on their site and it states they are attempting to deliver orders positioned by May 4th? Why are they taking brand-new orders and charging customers if they can’t fill them – .
Order has actually been pressed in front of the line to deliver out among countless other orders. We ask forgiveness for the trouble triggered. At the minute we are experiencing a high volume of orders and inquiries and are doing our best to capture up and get to as many clients as possible.
06/19/2020I placed my order on 5/23/20, since today 6/20/20 I still have actually not gotten shipping/tracking details. I have actually emailed two times and called without any success. . Finally today talked to representative who specified they would email me tracking information however could not provide ship date. I acquired 1 set at complete rate and another at half off, spent an overall of $224 ().
As I was typing this complaint I did receive an email which was apparently going to have my tracking number, well it’s just my order verification AGAIN and still NO tracking number. Extremely dissatisfied as I was expecting to have this by Daddies Day. Order was pushed to the front of the line.
At the moment we are experiencing a high volume of orders and inquiries and are doing our best to capture up and get to as numerous customers as possible. We really apologize we couldn’t fulfill your requirements and we hope that when everything normalizes once again that you would reevaluate SNOW.Thank you for offering yourself the opportunity of belonging to the SNOW family.
50) and received exact same on 03-02-20, On 03-20-20, I contacted customer Services about being dissatisfied with the arise from the system, They sent more serum for me to attempt, which still DID NOT bleach my teeth. I called this business a number of times about the item: 03-20-20, 04-09-20, 04-16-20, After no reply again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Don’t enjoy your product? No concerns! We provide a 1 month refund guarantee with complete refund on any utilized or unused items. Consumer just needs to pay return label. Just return your products to us within 30 days of positioning your order. Client is accountable for return shipping expenses.
Any type of refund will be released as shop credit if returned after your 30-day window. Because of the nature of our organization and items, we are unable to restock or resale any products. Please visit our Returns Center to initiate our return process. ******************************************* I contacted SNOW within the thirty days duration, however they kept jacking me around, SO that the 1 month period had actually passed when the business final sent me the refund website.
Order was provided March 2, 2020. ************************************************************************************** Order was delivered in 3 organization day. We provide a 1 month refund ensure with complete refund on any utilized or unused products (). Consumer simply needs to pay return label. Merely return your items to us within 1 month of putting your order – .
Since of the nature of our service and products, we are not able to restock or resale any items. SNOW warrants this gadget for a duration of 5 (5) YEARS after the original date of purchase versus problems due to malfunctioning craftsmanship or products emerging from Normal Usage of the device.
It does NOT cover cosmetic degeneration triggered by fair wear and tear, or damage triggered by mishap, misuse or overlook. Any effort to open or take apart the device (or its devices) will void the service warranty. If you find a problem and alert SNOW throughout the service warranty duration, SNOW will, at its discretion, replace the device complimentary of charge.
To settle this I’m trying to find some kind REFUND NOT the exact same jerking around with this business for months. 06/18/2020I bought a snow teeth bleaching mouthpiece. It broke after 1 week, lights burnt out. I emailed the company multiple times over 2 weeks without any response. I also included pictures and my order number.
We deeply excuse the trouble! We are working to resolve this concern as rapidly as we can. Initially, please make certain your phone is credited at least 50% Second, please use it without a phone case. Third, attempt it in various gadgets including phone, tablet, computer, laptop, outlout, etc.
What kind of phone do you have?Give your iPhone USB Gain access to. . Then offer you iPhone USB Gain access to. If the accelerating light is still no longer working, then please confirm your order number, and shipping address. In the meantime, you can use the speeding up mouthpiece without the light. Simply keep the serum in longer (an extra 10 minutes).
75. Order number is # ************. I have actually called over 12 times – both voicemails are complete. When I was able to leave a message – nobody returned my call. I have likewise sent out many e-mails to ask on my order. At this point I simply want a refund, however can’t get ahold of a person to talk to about my order.
Order has been pushed to the front of the line. We ask forgiveness for the trouble caused. At the moment we are experiencing a high volume of orders and inquiries and are doing our finest to catch up and get to as numerous consumers as possible. We truly apologize we could not satisfy your needs and we hope that when whatever normalizes again that you would reevaluate SNOW. .Thank you for giving yourself the chance of becoming part of the SNOW household.