06/21/2020I placed an order for Snow teeth Bleaching on 5/21/ 2020. I instantly got an e-mail that my order would show up in 1-2 weeks (). I received a created email on 5/24 mentioning that my order would show up in 7-14 days. My account was charged on 5/26. I sent an email checking on my order on 5/31.
Called 6/8, no action. Emailed 6/10, no response. Calles 6/16, no response. I do not even understand if they are still in business. Searched their website and it says they are trying to deliver orders placed by May fourth? Why are they taking brand-new orders and charging customers if they can’t fill them – .
Order has actually been pushed in front of the line to ship among countless other orders. We ask forgiveness for the trouble caused. At the minute we are experiencing a high volume of orders and inquiries and are doing our best to capture up and get to as lots of clients as possible.
06/19/2020I positioned my order on 5/23/20, as of today 6/20/20 I still have not received shipping/tracking information. I have actually emailed twice and called without any success. . Finally today spoke to representative who stated they would email me tracking information but could not supply ship date. I bought 1 package at full rate and another at half off, spent a total of $224 ().
As I was typing this complaint I did receive an email which was supposedly going to have my tracking number, well it’s just my order verification AGAIN and still NO tracking number. Extremely dissatisfied as I was anticipating to have this by Fathers Day. Order was pressed to the front of the line.
At the moment we are experiencing a high volume of orders and questions and are doing our finest to catch up and get to as lots of consumers as possible. We genuinely apologize we couldn’t fulfill your requirements and we hope that when whatever stabilizes again that you would reconsider SNOW.Thank you for offering yourself the opportunity of belonging to the SNOW household.
50) and got exact same on 03-02-20, On 03-20-20, I got in touch with client Services about being unhappy with the arise from the system, They sent out more serum for me to try, which still DID NOT bleach my teeth. I contacted this business numerous times about the product: 03-20-20, 04-09-20, 04-16-20, After no reply once again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Don’t love your item? No worries! We provide an one month cash back ensure with complete refund on any utilized or unused products. Client just has to pay return label. Simply return your products to us within 30 days of putting your order. Consumer is accountable for return shipping costs.
Any type of refund will be issued as installment plan if returned after your 30-day window. Since of the nature of our organization and items, we are unable to restock or resale any items. Please visit our Returns Center to initiate our return process. ******************************************* I called SNOW within the 1 month duration, but they kept jacking me around, SO that the 30 Day period had passed when the company final sent me the refund site.
Order was provided March 2, 2020. ************************************************************************************** Order was provided in 3 company day. We use a 1 month money back guarantee with full refund on any utilized or unused products (). Customer simply needs to pay return label. Simply return your products to us within thirty days of putting your order – .
Due to the fact that of the nature of our company and items, we are not able to restock or resale any items. SNOW warrants this gadget for a duration of 5 (5) YEARS after the initial date of purchase versus flaws due to defective craftsmanship or materials developing from Typical Usage of the device.
It does NOT cover cosmetic deterioration brought on by reasonable wear and tear, or damage caused by accident, abuse or overlook. Any attempt to open or take apart the device (or its devices) will void the guarantee. If you discover a problem and alert SNOW throughout the warranty duration, SNOW will, at its discretion, replace the device totally free of charge.
To settle this I’m searching for some kind REFUND NOT the very same jerking around with this company for months. 06/18/2020I acquired a snow teeth lightening mouth piece. It broke after 1 week, lights burnt out. I emailed the company numerous times over two weeks with no action. I also consisted of photos and my order number.
We deeply say sorry for the inconvenience! We are working to resolve this concern as rapidly as we can. First, please make sure your phone is credited at least 50% Second, please utilize it without a phone case. Third, try it in various gadgets consisting of phone, tablet, computer, laptop, outlout, and so on.
What sort of phone do you have?Give your iPhone USB Access. . Then provide you iPhone USB Gain access to. If the accelerating light is still no longer working, then please verify your order number, and shipping address. In the meantime, you can use the accelerating mouthpiece without the light. Just keep the serum in longer (an additional 10 minutes).
75. Order number is # ************. I have actually called over 12 times – both voicemails are complete. When I was able to leave a message – no one returned my call. I have also sent out many e-mails to inquire on my order. At this moment I just desire a refund, but can’t get ahold of a person to speak to about my order.
Order has actually been pressed to the front of the line. We say sorry for the hassle caused. At the moment we are experiencing a high volume of orders and questions and are doing our best to capture up and get to as numerous customers as possible. We truly apologize we couldn’t meet your needs and we hope that when whatever normalizes once again that you would reconsider SNOW. .Thank you for providing yourself the opportunity of being part of the SNOW family.