06/21/2020I positioned an order for Snow teeth Lightening on 5/21/ 2020. I instantly got an email that my order would show up in 1-2 weeks (). I received a produced email on 5/24 mentioning that my order would arrive in 7-14 days. My account was charged on 5/26. I sent out an email monitoring on my order on 5/31.
Called 6/8, no action. Emailed 6/10, no reaction. Calles 6/16, no response. I don’t even understand if they are still in service. Searched their site and it states they are trying to deliver orders placed by May fourth? Why are they taking new orders and charging customers if they can’t fill them – .
Order has actually been pushed in front of the line to ship among thousands of other orders. We excuse the trouble triggered. At the minute we are experiencing a high volume of orders and queries and are doing our best to catch up and get to as numerous consumers as possible.
06/19/2020I positioned my order on 5/23/20, since today 6/20/20 I still have not gotten shipping/tracking info. I have actually emailed two times and called with no success. . Finally today talked to representative who stated they would email me tracking details however might not supply ship date. I acquired 1 set at full rate and another at half off, spent a total of $224 ().
As I was typing this grievance I did receive an e-mail which was allegedly going to have my tracking number, well it’s just my order verification ONCE AGAIN and still NO tracking number. Very dissatisfied as I was anticipating to have this by Dads Day. Order was pressed to the front of the line.
At the minute we are experiencing a high volume of orders and questions and are doing our finest to catch up and get to as lots of consumers as possible. We really apologize we couldn’t meet your needs and we hope that when everything normalizes once again that you would reevaluate SNOW.Thank you for providing yourself the chance of becoming part of the SNOW household.
50) and received exact same on 03-02-20, On 03-20-20, I got in touch with consumer Services about being dissatisfied with the outcomes from the system, They sent more serum for me to attempt, which still DID NOT whiten my teeth. I called this company several times about the product: 03-20-20, 04-09-20, 04-16-20, After no reply again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Don’t enjoy your item? No worries! We offer a 1 month cash back ensure with complete refund on any used or unused products. Customer simply has to pay return label. Simply return your items to us within 1 month of putting your order. Customer is responsible for return shipping expenses.
Any type of refund will be issued as installment plan if returned after your 30-day window. Due to the fact that of the nature of our business and items, we are not able to restock or resale any items. Please visit our Returns Center to start our return procedure. ******************************************* I got in touch with SNOW within the 1 month duration, but they kept jacking me around, SO that the one month period had actually passed when the business last sent me the refund website.
Order was delivered March 2, 2020. ************************************************************************************** Order was delivered in 3 organization day. We provide a 30 day refund guarantee with full refund on any used or unused items (). Consumer just has to pay return label. Simply return your items to us within 30 days of placing your order – .
Due to the fact that of the nature of our organization and products, we are not able to restock or resale any products. SNOW warrants this gadget for a period of FIVE (5) YEARS after the original date of purchase versus defects due to defective craftsmanship or products arising from Typical Usage of the device.
It does NOT cover cosmetic wear and tear caused by fair wear and tear, or damage caused by mishap, misuse or neglect. Any effort to open or take apart the gadget (or its accessories) will void the service warranty. If you find a flaw and notify SNOW during the guarantee duration, SNOW will, at its discretion, replace the device totally free of charge.
To settle this I’m trying to find some kind REFUND NOT the same jerking around with this business for months. 06/18/2020I acquired a snow teeth whitening mouthpiece. It broke after 1 week, lights burnt out. I emailed the company multiple times over two weeks without any action. I also consisted of images and my order number.
We deeply apologize for the hassle! We are working to resolve this issue as rapidly as we can. First, please make certain your phone is credited at least 50% Second, please utilize it without a phone case. Third, attempt it in different devices consisting of phone, tablet, computer system, laptop, outlout, and so on.
What kind of phone do you have?Give your iPhone USB Access. . Then offer you iPhone USB Gain access to. If the accelerating light is still no longer working, then please confirm your order number, and shipping address. In the meantime, you can utilize the accelerating mouth piece without the light. Just keep the serum in longer (an extra 10 minutes).
75. Order number is # ************. I have called over 12 times – both voicemails are complete. When I had the ability to leave a message – nobody returned my call. I have actually also sent out many e-mails to inquire on my order. At this point I simply desire a refund, however can’t get ahold of an individual to speak with about my order.
Order has been pressed to the front of the line. We excuse the hassle caused. At the moment we are experiencing a high volume of orders and queries and are doing our finest to capture up and get to as lots of clients as possible. We really apologize we couldn’t satisfy your requirements and we hope that when everything stabilizes once again that you would reassess SNOW. .Thank you for giving yourself the opportunity of becoming part of the SNOW household.