06/21/2020I placed an order for Snow teeth Lightening on 5/21/ 2020. I instantly received an email that my order would get here in 1-2 weeks (). I received a produced email on 5/24 stating that my order would get here in 7-14 days. My account was charged on 5/26. I sent out an e-mail checking on my order on 5/31.
Called 6/8, no reaction. Emailed 6/10, no response. Calles 6/16, no action. I do not even understand if they are still in business. Searched their website and it says they are trying to deliver orders placed by May fourth? Why are they taking new orders and charging customers if they can’t fill them – .
Order has been pressed in front of the line to ship amongst thousands of other orders. We say sorry for the trouble triggered. At the minute we are experiencing a high volume of orders and inquiries and are doing our finest to catch up and get to as lots of clients as possible.
06/19/2020I positioned my order on 5/23/20, since today 6/20/20 I still have actually not gotten shipping/tracking details. I have actually emailed twice and called without any success. . Lastly today spoke with agent who stated they would email me tracking information however could not supply ship date. I bought 1 kit at full rate and another at half off, spent a total of $224 ().
As I was typing this grievance I did get an e-mail which was allegedly going to have my tracking number, well it’s simply my order confirmation AGAIN and still NO tracking number. Extremely disappointed as I was expecting to have this by Daddies Day. Order was pushed to the front of the line.
At the moment we are experiencing a high volume of orders and questions and are doing our best to capture up and get to as many clients as possible. We really apologize we couldn’t satisfy your requirements and we hope that when whatever stabilizes again that you would reevaluate SNOW.Thank you for giving yourself the chance of belonging to the SNOW family.
50) and received same on 03-02-20, On 03-20-20, I contacted customer Solutions about being unhappy with the outcomes from the system, They sent more serum for me to try, which still DID NOT bleach my teeth. I called this company numerous times about the item: 03-20-20, 04-09-20, 04-16-20, After no reply once again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Don’t like your item? No worries! We use a 30 day cash back ensure with full refund on any used or unused items. Consumer simply needs to pay return label. Merely return your products to us within one month of positioning your order. Customer is accountable for return shipping expenses.
Any kind of refund will be provided as store credit if returned after your 30-day window. Since of the nature of our company and products, we are unable to restock or resale any products. Please visit our Returns Center to initiate our return process. ******************************************* I got in touch with SNOW within the 1 month period, however they kept jacking me around, SO that the thirty days period had passed when the company last sent me the refund site.
Order was provided March 2, 2020. ************************************************************************************** Order was delivered in 3 service day. We provide a thirty days refund ensure with complete refund on any used or unused items (). Consumer just needs to pay return label. Just return your products to us within thirty days of positioning your order – .
Because of the nature of our business and products, we are not able to restock or resale any items. SNOW warrants this device for a duration of FIVE (5) YEARS after the original date of purchase against flaws due to malfunctioning workmanship or materials developing from Typical Usage of the gadget.
It does NOT cover cosmetic deterioration triggered by fair wear and tear, or damage brought on by accident, misuse or disregard. Any attempt to open or take apart the gadget (or its devices) will void the service warranty. If you find a flaw and alert SNOW throughout the guarantee duration, SNOW will, at its discretion, replace the device complimentary of charge.
To settle this I’m trying to find some kind REFUND NOT the very same jerking around with this business for months. 06/18/2020I bought a snow teeth whitening mouth piece. It broke after 1 week, lights burnt out. I emailed the company multiple times over 2 weeks without any reaction. I also included images and my order number.
We deeply say sorry for the inconvenience! We are working to fix this problem as quickly as we can. First, please make certain your phone is credited at least 50% 2nd, please use it without a phone case. Third, try it in different gadgets consisting of phone, tablet, computer system, laptop, outlout, etc.
What sort of phone do you have?Give your iPhone USB Access. . Then give you iPhone USB Gain access to. If the speeding up light is still no longer working, then please confirm your order number, and shipping address. In the meantime, you can utilize the accelerating mouth piece without the light. Simply keep the serum in longer (an extra 10 minutes).
75. Order number is # ************. I have called over 12 times – both voicemails are full. When I was able to leave a message – no one returned my call. I have actually likewise sent out many e-mails to inquire on my order. At this point I simply want a refund, but can’t get ahold of a person to speak with about my order.
Order has actually been pressed to the front of the line. We say sorry for the hassle triggered. At the minute we are experiencing a high volume of orders and questions and are doing our best to capture up and get to as numerous clients as possible. We really apologize we could not meet your needs and we hope that when everything stabilizes again that you would reevaluate SNOW. .Thank you for providing yourself the chance of being part of the SNOW family.