06/21/2020I positioned an order for Snow teeth Lightening on 5/21/ 2020. I instantly received an email that my order would show up in 1-2 weeks (). I got a produced e-mail on 5/24 mentioning that my order would arrive in 7-14 days. My account was charged on 5/26. I sent an e-mail monitoring on my order on 5/31.
Called 6/8, no action. Emailed 6/10, no response. Calles 6/16, no response. I do not even understand if they are still in organization. Looked on their website and it states they are attempting to ship orders put by May 4th? Why are they taking brand-new orders and charging clients if they can’t fill them – .
Order has actually been pushed in front of the line to ship amongst thousands of other orders. We say sorry for the inconvenience caused. At the moment we are experiencing a high volume of orders and queries and are doing our best to capture up and get to as many customers as possible.
06/19/2020I placed my order on 5/23/20, since today 6/20/20 I still have not gotten shipping/tracking details. I’ve emailed two times and called with no success. . Lastly today spoke with representative who mentioned they would email me tracking details but could not provide ship date. I bought 1 package at full cost and another at half off, invested a total of $224 ().
As I was typing this complaint I did receive an e-mail which was supposedly going to have my tracking number, well it’s simply my order verification AGAIN and still NO tracking number. Really disappointed as I was anticipating to have this by Dads Day. Order was pushed to the front of the line.
At the moment we are experiencing a high volume of orders and questions and are doing our best to capture up and get to as lots of clients as possible. We truly apologize we could not fulfill your needs and we hope that when everything stabilizes again that you would reevaluate SNOW.Thank you for offering yourself the opportunity of belonging to the SNOW household.
50) and received same on 03-02-20, On 03-20-20, I got in touch with customer Solutions about being dissatisfied with the arise from the system, They sent out more serum for me to attempt, which still DID NOT bleach my teeth. I contacted this company several times about the product: 03-20-20, 04-09-20, 04-16-20, After no reply again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Don’t enjoy your item? No worries! We provide a 30 day cash back guarantee with full refund on any used or unused products. Customer just needs to pay return label. Simply return your items to us within 30 days of placing your order. Consumer is accountable for return shipping expenses.
Any type of refund will be released as installment plan if returned after your 30-day window. Due to the fact that of the nature of our company and products, we are unable to restock or resale any products. Please visit our Returns Center to start our return process. ******************************************* I contacted SNOW within the one month duration, however they kept jacking me around, SO that the one month duration had actually passed when the company final sent me the refund site.
Order was delivered March 2, 2020. ************************************************************************************** Order was provided in 3 organization day. We provide a 1 month cash back ensure with full refund on any utilized or unused items (). Consumer just needs to pay return label. Just return your items to us within 30 days of putting your order – .
Since of the nature of our business and products, we are not able to restock or resale any items. SNOW warrants this gadget for a period of 5 (5) YEARS after the initial date of purchase against problems due to faulty workmanship or materials emerging from Normal Usage of the device.
It does NOT cover cosmetic deterioration caused by reasonable wear and tear, or damage triggered by accident, abuse or disregard. Any effort to open or take apart the gadget (or its accessories) will void the service warranty. If you discover a problem and notify SNOW throughout the warranty period, SNOW will, at its discretion, change the device totally free of charge.
To settle this I’m trying to find some kind REFUND NOT the same jerking around with this company for months. 06/18/2020I bought a snow teeth lightening mouthpiece. It broke after 1 week, lights burnt out. I emailed the company numerous times over two weeks with no action. I likewise included photos and my order number.
We deeply excuse the inconvenience! We are working to resolve this issue as quickly as we can. First, please make sure your phone is credited a minimum of 50% Second, please utilize it without a phone case. Third, attempt it in various gadgets consisting of phone, tablet, computer, laptop, outlout, and so on.
What kind of phone do you have?Give your iPhone USB Gain access to. . Then give you iPhone USB Gain access to. If the accelerating light is still no longer working, then please validate your order number, and shipping address. In the meantime, you can utilize the accelerating mouth piece without the light. Just keep the serum in longer (an extra 10 minutes).
75. Order number is # ************. I have actually called over 12 times – both voicemails are complete. When I had the ability to leave a message – no one returned my call. I have actually likewise sent various e-mails to inquire on my order. At this moment I simply want a refund, but can’t get ahold of an individual to speak to about my order.
Order has been pressed to the front of the line. We ask forgiveness for the trouble caused. At the minute we are experiencing a high volume of orders and inquiries and are doing our finest to catch up and get to as lots of clients as possible. We truly apologize we couldn’t meet your needs and we hope that when everything stabilizes again that you would reevaluate SNOW. .Thank you for giving yourself the chance of being part of the SNOW household.